Everything you should know about the prices setup in DecoNetwork. Part1: Base Prices

When you start your journey with DecoNetwork, you are first taken through the setup wizard process which will help you to set your decoration processes, prices, products, customer data and more. The purpose of the setup wizard is to show the shortest generic way to set your DecoNetwork system. That said, DecoNetwork is offering vast set of tools and customization which will take the comfort of your services offered to your customers to the next level. While setup wizard is a great tool for basic “how to setup”, we believe that it is also important to discuss those options in more details. In this segment of articles and video tutorials, we will go deep into the setup process and explain not only how to do certain things but also focus on why this is done this way.
In the first part the base prices are being discussed. We hope you will enjoy it, and please don’t hesitate to leave your questions in the comments area.

1. Base Prices Introduction

In this video you will learn:

  • How to add catalog products with the supplier piece price
  • What is the difference between supplier wholesale piece price and the retail price offered to your customers
  • How to add markup to the supplier piece prices in batch
  • How retail prices work in DecoNetwork

2. Base Prices Custom Settings

In this video you will learn:

  • How to override the default base prices for individual products
  • How to add price breakdown to the base price of the product
  • The difference between the global price update for the default catalog prices vs custom prices
  • The difference between white/light/dark prices.
  • How to make white price displayed as a default price for the product

Capturing emails in DecoNetwork Business Hub

Email is still an important way we communicate with customers. DecoNetwork sends various emails to your customers, but now when a customer replies to that email DecoNetwork will capture the email and store directly in the order or quote that the email relates to. It will also store any attachments that your customer sends.

The awesome benefit to this is all the emails and correspondence for the quotes and orders are logged in the one spot.

These emails will be visible in a new tab called “Email History” for the quote or order:

EmailCapture

 

The email will still be delivered to your sales rep inbox but a copy will be recorded against the order.

Disabling the feature

If this type of feature is not your cup of tea you can disable it by:

  1. Log into your DecoNetwork website
  2. Browse to Manage Fulfilment > SettingsEmail and Order Templates.
  3. In the Options tab uncheck “Record emails in Business Hub
  4. Click Save to save your changes

 

 

How to setup tax exemptions in DecoNetwork store (including new features added in 7.0.11!)

Traditionally tax (vat) rules varies based on the country and state in which you are offering your services. Whether you need to set the specific product to be tax exempt, or perhaps you don’t want to charge taxes on screen printing services, Deco Network allows you to do all that and more. In the tutorial below you will find the following topics covered:

  • Customer Tax Exemption
  • Store Tax Exemption
  • Product Defaults Tax Exemption
  • Individual Product Tax Exemption
  • Product Size Tax Exemption
  • Apply Tax To Extra Charge (New option in 7.0.11!)
  • Apply Tax To Shipping
  • Coupons Include Tax
  • Apply Tax To Rush Order Fees
  • Apply Tax To Digitizing (New option in 7.0.11!)
  • Apply Tax To Screen Setup Fees (New option in 7.0.11!)

Customer Tax Exemption

How this can help me?
While making the sales online or through the Business Hub you may find some customers to be exempt from tax laws. This can include for example wholesalers, or governmental agencies who don’t have to pay the taxes. DecoNetwork allows you to make the specific customer account tax exempt, so you will not have to manually monitor each order from those customers to make sure that taxes will not apply.

To enable Customer Tax Exemption:

  1. Log into your DecoNetwork website.
  2. Browse to Manage Fulfilment > Launch Business Hub.
  3. BusinessHubTax

  4. Select Customers tab and click view next to the customer that you want to make tax exempt.
  5. Customers1

  6. On the next page click on Edit account details and select an option Customer Is Tax Exempt.
  7. Customers2

  8. Click okay.

Store Tax Exemption:

How this can help me?
Working with various organizations, you may find that some of them qualify as being tax exempt from paying state sales tax. This can be a local non-profit organization or a fundraiser and when they do have an appropriate documents submitted and presented, you can setup an affiliate store for them to be tax exempt.

To enable Tax Exemption for the selected Store:

  1. Log into your DecoNetwork website.
  2. Browse to Manage Fulfilment > Websites > and click Manage next to the store you want to make tax exempt.
  3. Store1

  4. On the next page click on Tax Settings under Administration section.
  5. store2

  6. Select an option Store is Tax Exempt.
  7. store3

  8. Save the changes.

Product Defaults Tax Exemption:

What is the Product Defaults setting?
Product Defaults allow you to specify default values that new products adopt when you create them. You can make as many default product settings as you like. Please see this article on our help site for more information about the product defaults: Product Defaults Overview

To enable Product Defaults Tax Exemption:

  1. Log into your DecoNetwork website.
  2. Browse to Manage Fulfilment > Settings > Product Defaults.
  3. ProductDefaultsTax1

  4. Select Configure Defaults next to the product type you want to make tax exempt.
  5. ProductDefaultsTax2

  6. Select an option Tax exempt.
  7. ProductDefaultsTax3

  8. Save the changes.

Individual Product Tax Exemption:

Product Defaults vs Individual Products
In contrast to the Product Defaults tax exemption, this setting allows you to make tax exempt any given individual product. It is especially helpful when there is only one or small group of products that needs to be tax exempt in your store.

To enable Product Tax Exemption:

  1. Log into your DecoNetwork website.
  2. Browse to Manage Fulfilment > Products.
  3. Select Configure Product next to the product you want to make tax exempt.
  4. ProductsTax1

  5. Select an option Tax exempt.
  6. ProductsTax2

  7. Save the changes.

Individual Products Size Tax Exemption:

When should I use this option?
In some regions you may find certain sizes to be tax exempt. For example, in the United Kingdom children’s clothing does not include VAT. If you offer products on your website that have both youth and adult sizes, it is possible for you to select certain sizes only to be tax exempt instead of creating a separate product for youth sizes.

To enable Products Size Tax Exemption:

Please visit this great tutorial which explains the steps how to make individual sizes tax exempt: Allow Tax To Be Made Exempt At A Size Level

Apply Tax To Extra Charges (New option in 7.0.11!)

How this can help me?
The Extra Charges are any additional charges that you can use in the Business Hub. This is not to be used in the online transactions but rather in the Business Hub when you create a quote or order for the customers. If your extra charges represent the services offered to the customer rather than just the sell, you may find in some states those to be tax exempt. For example, this can be an artwork designing fee. Please see this article on our help site for more information about the extra charges: Extra Charges Overview

To apply Tax to Extra Charges:

  1. Log into your DecoNetwork website.
  2. Browse to Manage Fulfilment > Settings > Extra Charges.
  3. ExtraChargesTax1

  4. Select Configure next to the selected extra charge you want to make tax exempt.
  5. ExtraChargesTax2

  6. Select an option Apply tax to extra charge to apply tax to this charge or deselect to make this Extra Charge tax exempt.
  7. ExtraChargesTax3

  8. Update the changes.

Apply Tax To Shipping

What should I know about the shipping?
In DecoNetwork you can setup custom shipping methods or use live shipping methods integrated with UPS, Fedex, USPS and more. Although most businesses traditionally are having very unique needs in regards to the shipping methods, the overall e-commerce trend is to simplify and lower the shipping rates, often by building some of the cost into the product prices. This is proven to increase the conversion for online sales. The option described below allows you to add taxes to calculated shipping cost. Please see this article on our help site for more information about the shipping methods: Shipping Methods Overview

To apply Tax to Shipping:

  1. Log into your DecoNetwork website.
  2. Browse to Manage Fulfilment > Settings > Taxes.
  3. ShippingTax1

  4. On the next page select Tax Settings.
  5. ShippingTax2

  6. Select an option Apply Tax To Shipping or deselect to make shipping tax exempt.
  7. ShippingTax3

  8. Save the changes.

Coupons Include Tax

How this works?
When Coupons Include Tax is selected, the coupon will be applied during the checkout process after tax, so it will include tax amount. Otherwise, the tax amount is added to the coupon value. Please see this article on our help site for more information about the Coupon Codes: Coupon Codes Overview

To apply Tax to Coupons:

  1. Log into your DecoNetwork website.
  2. Browse to Manage Fulfilment > Settings > Taxes.
  3. ShippingTax1

  4. On the next page select Tax Settings.
  5. ShippingTax2

  6. Select an option Coupons Include Tax or deselect if you want the coupon to affect the retail price before taxes are calculated.
  7. CouponsTax

  8. Save the changes.

Apply Tax to Rush Order Fees

What is Rush Order Fee?
A Rush Order fee is an extra amount paid by a customer to guarantee delivery faster than the normal turnaround time. Depending on a various number of factors the fee can be quite small, or even be completely waived, or it can be rather large. The option below allows you to include taxes into rush order fees. Please see this article on our help site for more information about the Rush Order Fees: Rush Order Fee Overview

To apply Tax To Rush Order Fees:

  1. Log into your DecoNetwork website.
  2. Browse to Manage Fulfilment > Settings > Taxes.
  3. ShippingTax1

  4. On the next page select Tax Settings.
  5. ShippingTax2

  6. Select an option Apply Tax To Rush Order Fees or deselect to make Rush Order Fees tax exempt.
  7. Rush_orderFeesTax

  8. Save the changes.

Apply Tax to Digitizing (New option in 7.0.11!)

How this can help me?
Digitizing by some is considered to be a service and not sale. In some states services are not taxable therefore you may have a need to disable taxes on any digitizing services on your site.

To apply Tax To Digitizing:

  1. Log into your DecoNetwork website.
  2. Browse to Manage Fulfilment > Settings > Taxes.
  3. ShippingTax1

  4. On the next page select Tax Settings.
  5. ShippingTax2

  6. Select an option Apply Tax To Digitizing or deselect to make Digitizing tax exempt.
  7. DigitizingTax

  8. Save the changes.

Apply Tax to Screen Setup Fees (New option in 7.0.11!)

How this can help me?
Screen Setup Fee by some is considered to be a service and not sale. In some states services are not taxable therefore you may have a need to disable taxes on any Screen Setup services on your site.

To apply Tax To Screen Setup Fees:

  1. Log into your DecoNetwork website.
  2. Browse to Manage Fulfilment > Settings > Taxes.
  3. ShippingTax1

  4. On the next page select Tax Settings.
  5. ShippingTax2

  6. Select an option Apply Tax To Screen Setup Fees or deselect to make Screen Setup Fees tax exempt.
  7. ScreenPrintingTax

  8. Save the changes.

Getting Schools On Board

Pitching to a school

Using Deconetwork for your business solution opens up the doors to many opportunities, not only for you but for other businesses too.

Let’s take schools as an example, customised uniform for hundreds of children it needs to come from somewhere right? How often have you been told to go and visit the local uniform store to get your children’s uniform? At a time when many parents are working long hours and maybe weekends, they have to make time to head down to the shop with their children to get everything sorted. What’s worse is they will more than likely be asked to come back to collect the uniform once any embroidery/sizes to fit are available.

You can be the solution to many parents in this instance. You can approach a school and offer them a website that is branded to their organisation in which commission can be earned. Not only does this come as an incentive to the school but also comes as a big solution to the hundreds of parents who need to purchase uniforms.

Before we approach the school, you must prepare a sales pitch for them, after all they will be doing all your advertising. One thing to remember, it can be easy to show off how fantastic your product is and how well you can produce school uniform. Stay focused on how your solution can help the school and the parents with problems that are identified. Plan ahead and do some research so you can back up your answers if questioned. So lets make this worthwhile for us and for the school. First we need to identify and highlight the problems that the many parents face.

List the schools and parents problems

  • The store may be keeping all the money
  • Parents can only visit during trading times, which may be a problem if the parent has to book time off work
  • Parents may have to revisit to collect
  • The store may not be willing to offer any discounts or promotions
  • The store may only use expensive blank garments so there is no option to save money
  • There’s no customer accounts so parents don’t have the option to re-order previously ordered uniforms
  • Store may only limit the range to sweaters and shirts with a small sport/p.e range
  • Parents may have to visit other stores for additional items such as skirts, trousers and book bags

Now you need to introduce the solution you can provide.

The solutions you offer

  • The parents can order online anytime anywhere
  • You can offer parents multiple postage and collection options
  • You can offer postage not only to the home address, but to the school or workplace
  • You’re able to offer discounts and promotions if the school wanted too
  • Parents can log into their account, see their previous orders and also reorder
  • You can offer parents customisation options, such as garment naming to prevent theft
  • The school can also make money by referring parents to the webstore
  • You don’t require a minimum amount of uniform orders

Lets not forget how this can benefit the school, you’re not just pitching for the parents, its the school we need to get on board first.

How it benefits the school

  • The school can make a commission per sale
  • The school will only need to advertise the website
  • The school themselves can also receive instant quotes
  • You can provide a visual of the end product so the school don’t have to order any samples
  • You can provide the school with an account so they can log in and make any changes if they wish
  • You can brand the webstore to match the school
  • You can also supply directly to the school, such as sports uniform with name and number printing

Lastly, explain how this can benefit the parents. If the benefit to the parents has a positive feedback this will reinforce the relationship between the school and the parents.

How it benefits the parents

  • Parents don’t have to make time or book days off work to visit the store
  • You can deliver their order to numerous locations, such as the school itself
  • Parents have their own account so they can log in to see previous orders, contact the shop and also reorder
  • Parents can get an instant quote on any potential orders
  • Parents can customise school uniform with names
  • Parents may also have discounts and promotions, such as free shipping
  • Parents also get a visual of the end product before buying

The best thing to do would be to create a demonstration store that you will show to schools you are contacting. Show examples of school uniforms with logos, customisation options and how you can brand their store.

Checklist for your demonstration store

  • Use a clean minimal template
  • Create both girls and boys uniforms, examples of shirts and sweatshirts with school logos
  • Add some extras such as book bags, trousers, skirts and ruck sacks
  • Offer a separate page for sports clothing and customisation
  • Create a banner promoting discounts/products
  • Create a separate page for school equipment such as sports clothing with names and numbers

Feel free to visit my demonstration store at http://schoolsite.deco-apparel.com/

I have included in my store

  • Minimal template
  • two banners
  • 6 products branded to the school
  • 2 non-decorated products

Here is a small checklist of things you would need for your final store

  • Minimal template (hide create your own store link)
  • School logo for template
  • Digitised school logo uploaded as a store design
  • Prices for blank products + printing (create separate products and pricing tables available only for school sites if you think this would help)
  • Blank products to create decorated products
  • Set the agreed commission
  • Disable pages which show designs and any blank products
  • When creating pre decorated products turn off any customisation options to avoid orders that cant be fulfilled and might go against the schools uniform code
  • Prepare a marketing email or a newsletter article for the school, for them to send to the parents
  • Create an instructional video or visual diagram on how to measure children for clothing, this will eliminate any errors when ordering.

I hope you find this information useful and good luck when pitching!

New Feature In DecoNetwork 7.0.10 – Changing Your Username

With the release of 7.0.10 we welcome a new option for both fulfillment centre and store owners, The ability to change your username.

To make this change you will need to do the following

1. Select “account” in the top right hand side of your screen

1

 

 

2. Select “account settings” from the dropdown list

2

 

 

3. Scroll down to the textbox containing your username

4, Change your username and click “update login”

3

 

Below is a video that can give you a preview of the process

 

 

 

Video: Say hello to Cog option during the setup process in DecoNetwork.

In August 2014 we have introduced new functionality in DecoNetwork user interface called cog option. During the setup process you may find cog option displayed on several pages in DecoNetwork back-end. By clicking on the cog icon, on any given page, you will be able to reveal more options available to you. Below, you will find the brief video overview which will help you to reveal the potential of the 32-cog-over.

3 ways to temporarily disable affiliate stores in DecoNetwork

There are times when you may want to temporarily disable one of your affiliate stores. DecoNetwork allows you to do it in several different ways where 3 of those ways will be discussed in the following tutorial:

1. Enable password protection for the selected store.

The easiest and fastest way to prevent end users to access one of your stores is by setting up a password protection which only you will know.

To enable password protection:

  1. Log into your DecoNetwork website.
  2. Browse to Websites > Manage (for the selected store).
  3. Select Customer Options under Administration
  4. customeroptions

  5. On the next page select:
    - Override Default Settings
    – Customers must be logged in to view the website
    - Customers can login using a generic password
  6. password2
    This option allows you to define generic password needed in order to access the selected store.

  7. Save the changes

2. Redirect affiliate store URL to your primary URL

This option allows to add redirection from affiliate store domain to any given domain that you will select (preferably your primary domain). In that way end-users will not be able to access selected affiliate store as any attempt will end with redirection to another website.

To add redirection:

  1. Log into your DecoNetwork website.
  2. Browse to Websites > Manage(for the selected store).
  3. Select Redirection under Administration
  4. Red

  5. On the next page add link where you want to redirect the selected affiliate store (it can be your primary domain)
  6. redirect

  7. Save the changes

3. Delete an affiliate store (and restore…)

The third choice is the most spectacular as it will simply let you to delete affiliate store from your DecoNetwork. That said, you will be able to restore this affiliate website in the future if needed.

To delete an affiliate:

  1. Log into your DecoNetwork website.
  2. Browse to Websites > Manage(for the selected store).
  3. Select Delete Site under Administration
  4. deletesit

  5. On the next page provide the reason that you want to delete this store (just for your own information for the future).
  6. Click Delete button.

To restore deleted site:

  1. Log into your DecoNetwork website.
  2. Browse to Websites >Advanced Search select Include Deleted check-box and click search
    res
    As a result you will see the list of all of your affiliate stores including the one that you have deleted in the past

  3. Click Restore next to the deleted affiliate site

New Feature In DecoNetwork 7.0.10 – Allow Tax To Be Made Exempt At A Size Level

In our latest release, 7.0.10, we welcome a new feature, making tax exempt at a size level. For example, in the United Kingdom children’s clothing does not include VAT. So if you offer products on your website that have both youth and adult sizes, it’s ideal that you may want to exclude VAT per size. This way you wouldn’t need to create a separate product just to make it tax exempt.

How to do this


Unlike before where you would need to create two separate products, just so one can be tax exempt due to the sizes you offered, all you need to do now is follow the instructions below.

  1.  Log into your DecoNetwork website.
  2. Navigate to your Settings.
  3. Under Product Settings, select Sizes.

1a1a_size_1

 

4. Click the blue cog to expand options and tick ‘Allow size to be tax exempt’.

1a1a_size_2

 

5. Tick the ‘Tax exempt’ check box on your selected sizes.

6. Tick the ‘default’ check boxes to make this a default setting.

7. Click save

1a1a_size_3