In DecoNetwork version 7.07 (due for release on Monday, November 24th) we will be changing the way you record your orders as shipped, plus have made some changes and improvements to our Live Shipping Integration with shipping providers such as DHL and UPS.
Recording of a shipment
Prior to DecoNetwork version 7.07, there was no way to record individual shipments relating to an order. You were able to indicate the quantity of items that have already been shipped, but you could not flag that quantity as a shipment and record the tracking number, date and other details associated with that shipment.
This capability is now possible in DecoNetwork version 7.07.
New shipping screen
The shipping screen in DecoNetwork has changed to support the new shipments capability. Order and customer details now flow down the right hand panel whilst the order details and any shipments take center stage.
When an order is loaded that is ready to be shipped it appears as below.
The individual line items are displayed in the table with a ‘Record Shipment’ button above the list.
Selecting the ‘Record Shipment’ button will load the Record Shipment popup:
In this popup you can record the quantity of items you want to ship. By default the full quantities are displayed however you can adjust the quantity amount to match what you are sending in this particular the shipment.
From this screen you can also select a different shipping carrier and with Live Pricing integration you can see the cost of shipping with the selected carrier.
The weight of the shipment will automatically calculate based on the number of selected items in that shipment. You can override the weight by selecting the “Override Weight” check box.
If Live Shipping integration is enabled with one of the supported carriers, real-time pricing will be displayed based on the package size, weight and delivery location. It will also book and charge your shipping account if you use Stamps.com or UPS.
Optional customer email
You can select to send your customer a notification of the shipment by checking the “Send a notification email to the Customer” check box.
This new customer shipment email template is significantly different to the previous templates used.
IMPORTANT: If you have been using a custom email template these new changes will not be applied to your shipping emails. However, if you were not using a custom email template then these changes will be applied to your shipping email.
Once your shipment is recorded it will appear as a shipment record. Each shipment you make for that order will appear as a separate shipment record providing a complete history of all shipments made for that order.
From this screen you can edit or delete your shipment. If your shipping used a live shipping method and charged your account, the charge will be reversed.
Packing slips and shipping labels
In previous releases we had a ‘packing slip’ which was more like a generic shipping label. We’ve renamed the previous packing slip to ‘Shipping Label’ and created a new packing slip template. If you customized your previous ‘packing slip’ you need to be aware of these changes.
The new packing slip will list the items in the selected shipment and does not contain any pricing information.
In DecoNetwork version 7.07 we’ve also introduced Stamps.com support. This includes both real-time pricing plus live shipment bookings and payment with your Stamps.com account.