In your list of websites, there are three columns: Commissions Paid, Commissions Cleared, Commissions Held

What do these mean?


Commissions Paid :  This is the commission payment amount that you have already paid out to your affiliate.

Commissions Cleared : This is the commission amount that is ready to be paid out, but has not yet been paid to the affiliate.

Commissions Held:  This commission amount is currently in a holding period determined by the  “Max Days” setting of the shipping method associated with the order.  So if the shipping method has a Max Days setting of 7 days, once the 8th day rolls around after shipment, the commission amount will then move to the Commissions Cleared column.


Hope this helps!


About Author

Tony joined the DecoNetwork Client Services team in 2016 and holds a degree in Computer Science from Georgia State University. When not supporting DecoNetwork clients he enjoys running, spending time with his family and is always on the hunt for new albums to add to his super sweet record collection. Tony is an avid sports fan (football, soccer, baseball) and has an unhealthy obsession playing fantasy sports.


  1. Tony, How do you actually pay the affiliates their commission? We cant find any tutorials or documentation on how to do this anywhere.

    • Hey Tim,

      You can pay all affiliate stores in bulk using PayPal Mass Payments (Admin > Websites > Store Commission Settings > PayPal Mass Payments) or you can pay on a store by store basis (Admin > Websites > Click Manage of the website to pay > Commissions > Review Commissions.

      Hope this helps!

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