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DecoNetwork 7.5 update announcement

2 years 9 months ago #16435 by kamrynw
Replied by kamrynw on topic DecoNetwork 7.5 update announcement
Hi,
Is it possible to have and update not the current 7.5 timeline. We would like to update as soon as possible.
Thank-you.

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2 years 9 months ago #16436 by brenden
Replied by brenden on topic DecoNetwork 7.5 update announcement
Hi kamrynw,

Did you mean 'now' instead of 'not'?

DN75 is available to existing clients if you don't have decorated products.

Cheers,

Senior Product Manager
Wilcom - Sydney, Australia

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2 years 9 months ago #16437 by kamrynw
Replied by kamrynw on topic DecoNetwork 7.5 update announcement
Hi Brendan,
Clearly abstaining from caffeine has not worked this Monday!!
Yes we are chasing a timeline for 7.5, we however have decorated products.
Thanks for the speedy reply.
Kam W.

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2 years 9 months ago #16438 by brenden
Replied by brenden on topic DecoNetwork 7.5 update announcement
No worries :)

Well general availability will be February 13th. You should have received an email with this info, or it may have been sent to the email used to subscribe. So the wait isn't that long :)


Cheers. And go grab that coffee!! :)

Cheers,

Senior Product Manager
Wilcom - Sydney, Australia

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2 years 9 months ago #16440 by kamrynw
Replied by kamrynw on topic DecoNetwork 7.5 update announcement
Thanks Brendan I will update that email address as well.
Much appreciated.
kamw

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2 years 9 months ago #16485 by cre8embroidery
Replied by cre8embroidery on topic DecoNetwork 7.5 update announcement
Get us updated as well.

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2 years 9 months ago #16490 by brenden
Replied by brenden on topic DecoNetwork 7.5 update announcement
Hi all,

We'll be pushing DN75 to all customers shortly so kindly ask for you to hang tight while we make final preparations!

Cheers,

Senior Product Manager
Wilcom - Sydney, Australia

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2 years 7 months ago #16847 by Madubuchi1
Replied by Madubuchi1 on topic DecoNetwork 7.5 update announcement
I still haven't received the 7.5 update. I was told since I have a custom site I was not able to be upgraded.
I'm still confused about why it is taking so long.

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2 years 7 months ago #16861 by adamp
Replied by adamp on topic DecoNetwork 7.5 update announcement
PM me your details please Mad, I'll have a look at upgrading your site

Happy Decorating!
Adam Pentland - CEO
:deco: www.DecoNetwork.com

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2 years 7 months ago #16865 by garmentdecor
Replied by garmentdecor on topic DecoNetwork 7.5 update announcement
Hey Adam,

Could you take a look into our account as well? We are interested in upgrading. Your time is greatly appreciated!

Account #43902

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2 years 7 months ago #16872 by reklaw
Replied by reklaw on topic DecoNetwork 7.5 update announcement
Hi Brendan,
Just got the lastest newsletter, great to see that Deco are forging ahead with V8 , still waiting for V7.5!........it seems new sign ups are all forging ahead with great new software.........but anyone lomg term customers and left hanging.

I have been holding off updating our Deco sites and setting up more affilates sites as the 7.5 update has been "Imminent"

It seems new customers are priority and long term subscribers will just have to wait.
The following user(s) said Thank You: Lloyd1

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2 years 7 months ago #16873 by brenden
Replied by brenden on topic DecoNetwork 7.5 update announcement
Hi Reklaw,

I understand your desire for DN75 :) We have not held off DN75 to all existing clients for no valid reason. Two major issues had to be addressed which was the quality of the production files (you could not use them in the initial update) and SVG template conversions.

As we have real businesses running their business in DN we are being uber cautious :) But having said that if you want to be updated please let us know and as above we can review your website and ensure you don't fall into the risk category before we update you.

New signups are not affected by this as they don't have legacy templates which can be affected.

Cheers,
Brenden

Cheers,

Senior Product Manager
Wilcom - Sydney, Australia

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2 years 7 months ago #16875 by reklaw
Replied by reklaw on topic DecoNetwork 7.5 update announcement
Hi Brendan,
Thanks for the quick reply, If you could have another look at our site to see if suitable that would be much appreciated.

site - blackcarrot.biz

regards
Tony

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2 years 7 months ago #16880 by brenden
Replied by brenden on topic DecoNetwork 7.5 update announcement
Thanks Tony. We hold off updates on a Friday in case we need to address anything and most of our development team are off for the weekend. We'll raise a ticket to get it looked at for next week for you.

Cheers,

Senior Product Manager
Wilcom - Sydney, Australia

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2 years 7 months ago #16883 by Thread Cred
Replied by Thread Cred on topic DecoNetwork 7.5 update announcement
It's now been about 2 months since advice that DN7.5 was "imminent" and the boffins are (apparently) still stuggling to get it right.

I completely understand that it needs to be right and work as expected, but the multiple false starts and continued delays aren't confidence building and certainly do not bode well for V8 which was announced as "due for release" in mid 2017 and therefore (in the absence of any announcements to the contrary) potentially only 8-12 weeks away!

Our web developers are shaking their heads that the DN platform is so far behind the internet technology eight ball, and if V7.5 is proving to be so difficult to implement, what does that say about the much needed features promised as being in V8?

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