It would be well worth your while (if you haven't already) checking out integrations with Trello and Zapier. You can for instance have a sign up form on your website which a client fills out and then triggers an automated on-boarding process where they get invited to their own Trello board shared with you. When they log in there would be automatically populated cards detailing things like how to set up artwork correctly, factors to consider in print processes (eg, difference between DTG and screenprint and embroidery etc), template files for them to download, etc etc. Anything you might want a new client to have easy access to in one place. And it'll all be there without you doing anything at all. It's quite magical and does beg the question why Deconetwork would want to reinvent the wheel as we look at that type of functionality.
I am not in the Beta testing yet so I am not aware of exactly how 8.5 works and looks. But I do want to mention a feature to be considered that would help me manage my staff/Orders better.
Sometimes our staff will hold orders in their emails for a while and then post it in production too late and try to rush it out. When I complain to production why are we behind, they will blame on the sales staff who are seeking in jobs last minute. What I would like is an easy way to identify those orders. So to do that system would have to mark (alert icon) orders whose Order Date and shipping date is lets say less then 7 days.
I saw the new designs that came out. Awesome step forward for Deco. Problem though - Not having the ability to change the Name, Category, and decoration process seems like a bit of an issue. I know countries outside the US call Soccer Football however in the US it is Soccer. I'd also like to make them available for screenprinting. We will be integrated this into our website further if these changes can be possible.