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Deleting products - items won't go away!

3 weeks 2 days ago #21503 by eve2media
Deleting products - items won't go away! was created by eve2media
Hi there, 

I'm struggling to delete products from my catalogue. They've all been imported from Pencarrie or Ralawise but I've imported wayyyyy too many. Now when I select products and choose the Delete action they seem to process the delete function but remain there afterwards. 

Any ideas? 

Thanks, 
Evan

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2 weeks 6 days ago #21521 by EmbroideryShop
Replied by EmbroideryShop on topic Deleting products - items won't go away!
Delete categories first then delete

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2 weeks 6 days ago #21522 by eve2media
Replied by eve2media on topic Deleting products - items won't go away!
But the categories won't delete if they have products in them! ? 

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2 weeks 6 days ago #21523 by ccruz
Replied by ccruz on topic Deleting products - items won't go away!
Products added through SmartSelect cannot be deleted, instead you would need to deselect them through the Select Catalog page. You can either deselect an entire catalog or you can click the select link under Brands and deselect specific brands leaving only the ones you plan to work with.

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2 weeks 6 days ago #21524 by eve2media
Replied by eve2media on topic Deleting products - items won't go away!
Thank you!!! That's the answer I was looking for. Cheers. 

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2 weeks 6 days ago #21525 by EmbroideryShop
Replied by EmbroideryShop on topic Deleting products - items won't go away!
Sorry meant when you select a product navigate down to categories and it will show the categories the product is in. We use this to delete individual products that we don't want rather than brands.

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