we have loaded quotes onto Bh and quote has been approved but we have agreed to change in to COD. As soon as we go into change the quote or even add a note onto the quote the price changes down.
The price of the items stays the same but the addition reduces the price by £3.
if you do this on a order thats already been paid it issues a refund for the difference as well.
yes sorry aftermidnight here when you answered . so will need to work out hours best to do.
Happens with any order. Ie just gone into a customer order thats done online and clicked edit and changed terms . ( Just to experiment as order aklready paid and sorted ) but price alters. I didnt save the alterations as it seems that once saved at new price everything is ok.