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anyone else having major issues with pricing in 7.5

3 years 8 months ago #16613 by Briancresswell
we have loaded quotes onto Bh and quote has been approved but we have agreed to change in to COD. As soon as we go into change the quote or even add a note onto the quote the price changes down.
The price of the items stays the same but the addition reduces the price by £3.
if you do this on a order thats already been paid it issues a refund for the difference as well.
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3 years 8 months ago #16620 by brenden
Hi Brian,

Thanks for reporting this.

Do you have an order unsaved that does this which you can share with us? I'd like to see it in action to better understand the issue.


Cheers,
Brenden

Cheers,

Senior Product Manager
Wilcom - Sydney, Australia

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3 years 8 months ago #16622 by Briancresswell
Replied by Briancresswell on topic anyone else having major issues with pricing in 7.5
pm 'd you

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3 years 8 months ago #16624 by brenden

Briancresswell wrote: pm 'd you


Brilliant! Cheers

Cheers,

Senior Product Manager
Wilcom - Sydney, Australia

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3 years 8 months ago #16626 by brenden
Hi Brian,

Was hoping to arrange a screen share with you to see the problem as you're experiencing it. Let me know if you're available.

Cheers,

Senior Product Manager
Wilcom - Sydney, Australia

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3 years 7 months ago #16628 by Briancresswell
Replied by Briancresswell on topic anyone else having major issues with pricing in 7.5
yes sorry aftermidnight here when you answered . so will need to work out hours best to do.
Happens with any order. Ie just gone into a customer order thats done online and clicked edit and changed terms . ( Just to experiment as order aklready paid and sorted ) but price alters. I didnt save the alterations as it seems that once saved at new price everything is ok.

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3 years 7 months ago #16657 by brenden
Hi Brian,

It's all good. We can reproduce and that's all we need to debug the issue at this time.

Cheers,

Senior Product Manager
Wilcom - Sydney, Australia

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