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Google Reviews - Automate

3 years 6 months ago #16803 by notjusttshirts1
Google Reviews - Automate was created by notjusttshirts1
Hi just checking if any of you have a system in place to request reviews by customers. At the moment i'm manually doing it through "note to customer" once per week a week after delivery/pick-up of their order.

Thank you in advance.

Andy

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3 years 6 months ago #16804 by brenden
Replied by brenden on topic Google Reviews - Automate
Hi Andy,

Here is what I would recommend:

Signup for Zoho. It's free for under 2,000 contacts: payments.zoho.com/ResellerCustomerSignUp...2c4dc48def6440ac90ae

Then integrate Zoho with DecoNetwork help.deconetwork.com/hc/en-us/articles/2...Zoho-CRM-Integration

Once done DecoNetwork will add any customers from DN to Zoho. Within Zoho you can set up automated rules that when a new customer record is made it will automatically send them an email. In fact, you can make a series of emails sending over a period of time. i.e.

Day 1: A thank you email with request to give a rating
Day 10: A "Follow us on Facebook" email
Day 30: A coupon code go get 5% off their next purchase.

It really lets you automate some marketing which happens quietly in the background while you are busy printing tees!

Hope this help.
Brenden

Cheers,

Senior Product Manager
Wilcom - Sydney, Australia

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The following user(s) said Thank You: sticky

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3 years 1 month ago #17613 by Shomec
Replied by Shomec on topic Google Reviews - Automate
Hi Brenden,

Can you maybe create some video tutorial how we can use ZOHO whit Deconetwork? (Like what can you do whit help of ZOHO) I have Zoho Integration turn on but i struggle to use all the data that the Zoho gets from Deco.

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3 years 1 month ago #17615 by Sewsublime
Replied by Sewsublime on topic Re:Google Reviews - Automate
Hi

A video would be great, also as you can automate emails over a period of time, it would be a good idea to have a start date on the coupon codes rather than just the expire date.


Sent from my iPhone using Tapatalk Pro

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3 years 1 month ago #17616 by DigiTees
Replied by DigiTees on topic Google Reviews - Automate
This could be done with Mailchimp now that it supports automation, couldn't it?

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3 years 1 month ago #17622 by brenden
Replied by brenden on topic Google Reviews - Automate
Hi guys,

Sure thing. I'll allocate some time to do up a video tutorial and blog it for you. I'll swing back when done.

Cheers,

Senior Product Manager
Wilcom - Sydney, Australia

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3 years 1 month ago #17623 by 2LiveCards
Replied by 2LiveCards on topic Google Reviews - Automate
What do we think would be the best outcome.........?

Google places review / fb review / on site review / external review (Trustpilot / foxrate etc) ??

If it's external how about Deco look to do a sensible priced deal for their customers with the providers?

I'd be happy with Google, I'd be resdonably ok with fb, I'd be really happy with a ramped up C & a request follow up / feedback automation system, I'd be keen on D but not at the £200 per month trustpilot wants!!!!

Thoughts?

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3 years 1 month ago #17630 by brenden
Replied by brenden on topic Google Reviews - Automate

Shomec wrote: Hi Brenden,

Can you maybe create some video tutorial how we can use ZOHO whit Deconetwork? (Like what can you do whit help of ZOHO) I have Zoho Integration turn on but i struggle to use all the data that the Zoho gets from Deco.


Hi,

I've put together this quick blog post on using Zoho and DecoNetwork together for email marketing: www.deconetwork.com/blog/creating-a-mark...with-zoho-campaigns/

Cheers,

Senior Product Manager
Wilcom - Sydney, Australia

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3 years 1 month ago #17631 by DigiTees
Replied by DigiTees on topic Google Reviews - Automate
Hi Brenden, is it possible to do the same with Mailchimp? Seeing as we are already paying for it and it is already integrating with Deco?

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3 years 1 month ago #17632 by brenden
Replied by brenden on topic Google Reviews - Automate

Cheers,

Senior Product Manager
Wilcom - Sydney, Australia

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3 months 3 weeks ago #23165 by DigiTees
Replied by DigiTees on topic Google Reviews - Automate
Has anyone managed to get any sort of Automated reviews working? Pulling my hair out here.

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