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Multiple Departments for single customer

2 years 11 months ago #13717 by brian@inkslingersllc.com
Multiple Departments for single customer was created by brian@inkslingersllc.com
I have a question that I have not seen answered anywhere and that is how do you handle a single company that has many different departments that purchase from you? I do a lot of business with schools and they want the bill to all go to the same person the treasurer but it needs to be marked as to which department or group is making the purchase for example: football team, basketball team, yearbook, student council. All of these different groups have their own contact person for the order. I don't want to create a new customer for each group but would like to have them grouped by the school district that they are all apart of.
Any ideas as to how to do that?
Thanks
Brian
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2 years 11 months ago #13718 by mozi1971
Replied by mozi1971 on topic Multiple Departments for single customer
I have raised similar request. I think if Deco can support multiple contact under single account that should solve the problem

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2 years 11 months ago #13722 by StitchPrint
Replied by StitchPrint on topic Multiple Departments for single customer
I know this has been discussed at Deco & is a known issue to resolve B)

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1 month 4 weeks ago - 1 month 4 weeks ago #21629 by mozi1971
Replied by mozi1971 on topic Multiple Departments for single customer
Hello Deco Team,

Any update on this feature. As we are growing our business and school accounts it is becoming a big inconvenience to retype same persons shipping address again and again and also remember to copy them in all outgoing email. Sometimes we have to dig through email history to find their email address which takes up a lot of time.

Here is what I suggest.
Save a history of all shipping address we have entered so we can easily pull them up from a drop down list.
Add email address to the shipping fields.
Use this email address in the cc field for all correspondence relating to that order

Please see attached picture of the suggestion.



Thank you
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1 month 4 weeks ago #21631 by ccruz
Replied by ccruz on topic Multiple Departments for single customer
Company accounts and multiple customers within a company accounts is one of the top voted ideas so it will get some attention from the dev team. In the meantime if you haven't already done so vote on the idea:  www.deconetwork.com/ideas/business-hub/666-linking-customers

-Cris
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1 month 3 weeks ago #21640 by gregp
Replied by gregp on topic Multiple Departments for single customer
Hi Guys,

Letting you know this is right at the top of our developement priorities..

As soon as our small team of devs gets a chance to push forward , this will be one we really want to knock of first!

Cheers,
Greg

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1 month 2 weeks ago #21655 by Sewsublime
Replied by Sewsublime on topic Multiple Departments for single customer
will this update also include stopping people registering with the same email address over and over again.
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1 month 2 weeks ago #21660 by DigiTees
Replied by DigiTees on topic Multiple Departments for single customer
Would love it if people couldn't keep registering with the same email address.
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1 month 2 weeks ago #21669 by 2LiveCards
Replied by 2LiveCards on topic Multiple Departments for single customer
and as per the development suggestion going back about 5 years.......... the ability to log in using social media

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1 month 2 weeks ago #21670 by inkslingersllc
Replied by inkslingersllc on topic Multiple Departments for single customer
and... be able to have more than one phone number associated with each contact in both the general and shipping contacts.  Maybe add an add button or + button to be able to add in extra contact information.  I have several that have more than one email for work and also more than one phone number like their office number and a mobile number.

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1 month 1 week ago #21689 by gregp
Replied by gregp on topic Multiple Departments for single customer
"will this update also include stopping people registering with the same email address over and over again." .. this one has been stopped in 8.008 :)

Greg
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