I am trying to get a mug template to work on my site. The supplier ones only decorate in dtg and screen printing. The mugs are for sublimation. I cannot figure out my own template as the decorated area can only be 3x8. Any help would be great.
I made that myself using a custom product. When trying to use the mugs that are from the catalog it is showing dtg and scrn as the only decorating processes. I might be doing something wrong to try and load those products.