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DNC-19722 - Design resizing when Product Changes

1 month 2 days ago #21304 by DigiTees
Hi Cris,

Is there any news on DNC-19722?

The design resizing when the product changes makes no sense. Please see attached video. www.dropbox.com/s/ptynx6e90hrdpcr/Resizing%20errors.mov?dl=0

In the first product, the design fits within the print area but has a low res warning.

If I change the product with exactly the same global print area, the design enlarges to a huge size, instead of staying at the same size, and only gives a warning when reduced back to fit the print area.

I changed it to another product, the design enlarged even more, and didn't get a warning.

Can this please be fixed?

I think that customers should be able to change the product and the design should remain the same size. They shouldn't have to manually resize it themselves.

Thanks,
Niki

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