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DNC-19722 - Design resizing when Product Changes

4 months 4 weeks ago #21304 by DigiTees
Hi Cris,

Is there any news on DNC-19722?

The design resizing when the product changes makes no sense. Please see attached video. www.dropbox.com/s/ptynx6e90hrdpcr/Resizing%20errors.mov?dl=0

In the first product, the design fits within the print area but has a low res warning.

If I change the product with exactly the same global print area, the design enlarges to a huge size, instead of staying at the same size, and only gives a warning when reduced back to fit the print area.

I changed it to another product, the design enlarged even more, and didn't get a warning.

Can this please be fixed?

I think that customers should be able to change the product and the design should remain the same size. They shouldn't have to manually resize it themselves.

Thanks,
Niki

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3 months 2 weeks ago #21481 by DigiTees
Just bumping this one up - is there any news please?

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2 months 3 weeks ago #21564 by ccruz
Hey Niki, this will be fixed in our next update 8.007. Watch the blog for news about releases www.deconetwork.com/blog/category/release-updates/

-Cris

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2 months 3 weeks ago #21565 by DigiTees
Fantastic thanks Cris!

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