Overriding a price in DN is a very challenging process. Once I override the price, DN seems to reverse engineer the discount calculation to compensate for the new price and adds a static discount price instead of a percentage discount. The problem with this method is that every time we update the quantity my override price gets changed. This is a major problem because we sometimes have to change quantity multiple times and constantly have to keep an eye on the price. And if we forget to change the price after quantity update we run into another issue, we forget what the negotiated price was.
Solution: I see 2 possible solutions to this
1. Instead of updating the discount to $ value, change it to percentage and this way my override price will almost always hold. It WON'T hold if I change decoration though.
2. Disable all calculation. My override price is the "MIGHT". No matter how much quantity I change or what sizes I add or what decoration I add or remove, DO NOT change my override price. (this would be my preferred option). Your system is already Highlighting the filed letting us know that the price is overridden which is good enough.
I have been trying to get all my sales team to move from Quickbooks to DN and they won't because they find DN very intimidating. Few simple fixes will make it possible for me to switch them over. So please take this as an urgent request.
Great feedback... Keep them coming as we have the same goals... get everyone using BH.
I am passing through the team for an internal discussion.
Im thinking we may be able to strat addings ome BH settings which let you configure how these things work...