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Customer Inquiry Email Visibility

2 months 1 day ago #22253 by marylandprinthouse
Customer Inquiry Email Visibility was created by marylandprinthouse
When a customer enquires by responding via email through a deco email on an art approval, or any sort of deco related email - What is the determining factor of who receives it via email with the message in the email rather than an email that only states customer inquiry? 

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