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Production times for different processes

2 weeks 2 days ago #22418 by DigiTees
I was really surprised to learn today that you can't set different production time frames for different decoration processes.

For example DTG is a much faster turnaround than Embroidery or Screenprinting.

How do other stores get around this, and communicate the different timings to the customer?

Do you put the longest timeframe in as the production working days?

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2 weeks 1 day ago #22425 by DigiTees
Replied by DigiTees on topic Production times for different processes
Anyone?

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2 weeks 1 day ago #22426 by Sewsublime
Replied by Sewsublime on topic Production times for different processes
I'm very surprised you are surprised:)  we just use the maximum production time. or amend the orders if they need it quicker

Cheers Daren
The following user(s) said Thank You: DigiTees

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2 weeks 1 day ago #22427 by DigiTees
Replied by DigiTees on topic Production times for different processes
Lol :)

But isn't it a turnoff for online DTG customers who will see their order is not due to ship for two weeks?

I was mainly surprised because you can set the production times for Product Defaults eg Caps, but not for the actual process which is what the timeframe is based on - doesn't make sense to me.
I mean I guess you could have a Product Default for DTG Caps, and one for Embroidered caps, but that would mean duplicating all the products.

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