× Ask and contribute to general questions and how-to for DecoNetwork products.

Secure status

1 week 2 days ago #22908 by 2LiveCards
Secure status was created by 2LiveCards
You really need to get the problem with "this site is not secure" sorted - sick of fielding calls on it.

The ability to have the chosen affiliate domain shown as being as secure as the rest of our network is imperative.

Really haven't got time in the run up to xmas to field questions on this issue! 

Please Log in or Create an account to join the conversation.

1 week 2 days ago #22913 by ccruz
Replied by ccruz on topic Secure status
Hi Richard, every DecoNetwork site sends critical information over https, you may notice sites that don't have SSL enabled on their default domain switch to the secure-decoration.com domain at login or at checkout.

While we offer the ability to enable a free SSL certificate for custom domains, service we use requires authentication which prevents us from generating free wildcard certificates for global store domains. Only individual domains added as as "custom" can request a free SSL certificate. If you're using a global store domain and want to enable SSL for the site you can do so by changing the default system domain to something else and adding the desired one back in as a custom domain; this will allow you to request a free SSL certificate for the domain.

-Cris
The following user(s) said Thank You: 2LiveCards

Please Log in or Create an account to join the conversation.

1 week 1 day ago #22915 by 2LiveCards
Replied by 2LiveCards on topic Secure status
Slightly confused......... 

Do we take (for example)  http://narpo.stitchandprint.co.uk/  as being a custom name or does it need to be a stand alone address eg narpomerch.co.uk ? 

Please Log in or Create an account to join the conversation.

1 week 1 day ago #22916 by ccruz
Replied by ccruz on topic Secure status
Your subdomain narpo.stitchandprint.co.uk could be added as a custom domain from the Domain Settings page for the store. You need to free up that domain first though, hence the first step of editing the system domain and either changing the prefix or choosing one of the fre deco-*** domains. Once the system is no longer using the narpo.stitchandprint.co.uk address, you can add it under the custom domain field. NOTE: I was going to record a video for you but was unable to because your domain wildcard record is pointing to an old DecoNetwork ip address. You need to update the record to the current IP address: 65.39.250.34

-Cris

Please Log in or Create an account to join the conversation.

1 week 22 hours ago #22917 by 2LiveCards
Replied by 2LiveCards on topic Secure status
Cris I don't know what or where that will be hidden..... The main site, the back end or the sub domain?

I print t-shirts, not web design :-)

Please Log in or Create an account to join the conversation.

1 week 18 hours ago #22920 by ccruz
Replied by ccruz on topic Secure status
In order to best assist you, I'll need a screenshot of your current DNS settings for your stitchandprint.co.uk domain. According to your domain provider's help site, these are the steps to get to the DNS settings page:
  1. Log in to your LCN account.
  2. Click Domains and select Manage next to the domain.
  3. Click Edit DNS Settings.
You may want to submit the screenshot as a support ticket instead of posting it here.

-Cris
The following user(s) said Thank You: 2LiveCards

Please Log in or Create an account to join the conversation.

1 week 1 hour ago #22923 by 2LiveCards
Replied by 2LiveCards on topic Secure status
Thanks Cris have sent it over

Please Log in or Create an account to join the conversation.

6 days 20 hours ago - 6 days 20 hours ago #22926 by 2LiveCards
Replied by 2LiveCards on topic Secure status
Cris you are a bloody marvel :) Thank you! 

Please Log in or Create an account to join the conversation.

Time to create page: 0.128 seconds
Powered by Kunena Forum