We have an order that has been completed using a coupon.
The name of the coupon is generic and used for all coupons of this type.
I need to find out the coupon code used in that specific order.
I have tried going through everywhere in search of the code corresponding to the coupon, but to no avail.
The number of coupons we have in use is too large to go through manually, so I hope there is an easy way to identify the code used by the customer.
You can edit your worksheet in Admin > Settings > Email & Order Template > Order Templates > "Order" to use the coupon code variable to display. It is 'order.coupon.code'.
We didnt really expect anyone to name their coupons all the same so there is no way to see this information in business hub (I'd alter those names by the way to make it easier, have the name correspond in some way to the code for easier ID in future).
You can however get to that information via reports;
Admin > Reports > Export Orders
Select CSV as the export type, and export across the date range with the order concerned.
Load the downloaded report into your favourite spreadsheet application. The column "coupon" contains the coupon code that was used for the order.