The latitude and longitude coordinates will automatically be determined from the address supplied to pinpoint your address on the map.
We don't have the Latitude - Longitude showing up?
We tried all the variations for our address without any success, is there a way for us to fix this?
WE ARE HAVING THE EXACT SAME ISSUE! It's been going on for months. It is most definitely hurting our SEO. I'm going to start a support ticket and I suggest you do the same.
I think it may have something to do with our suite # being included in the address. In your case maybe the "/" is throwing off the lat,long coordinates?
Hey guys, there was an issue with the coordinates not generating however it's been resolved. You can get the coordinates to generate by re-saving your address. For the main site you can do so under Admin > Settings > Contact Details. For affiliates stores you can do so under Administration > Account Details.