Multiple issues for Business-to-Business Deco Users could be solved if the Invoices and Orders were treated as different entities within the system. Generally, we will have a Job Contact who is able to answer questions regarding order production, and a Billing Contact who handles paying invoices.
Orders - (add ‘e-mail address’ field to Shipping Details) default template would generate multi-page orders with full product/decoration information. Add Note for Customer and E-mail Order would send to Ship to e-mail address (our Job Contact).
Invoices - default template would generate 1-2 page invoice without all of the product/decoration detail. E-mail Payment Request and new E-mail Invoice option would send to Bill to e-mail address. (customer's A/P department)
If only Bill to information is added to the order, both Orders and Invoices would be sent to bill to e-mail address.
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