Setting up a website is the same process as setting up an order or quote. It is a more difficult to set up a site but if you could convert all of your work in an invoice to a site, it would make things much smoother.
We use a supplier called BSN Sports Supply that provides many of the Under Armour and Nike performance products that our customers ask for. Can they be added to the available catalog import suppliers in order to utilize their products? There are currently no Under Armour providers in the list and very few Nike products. Thank you.
Store owners currently have the option to change their store focus and there should be an option to hide these options or limit them to one or all of the options.
This point I'm raising to be honest i find hard to understand from a service software industry and the care you have taken on many area's of detail you seem to have forgotten the most important part, THE CUSTOMER ! When building there website or they build there own on your platform they need to have the confidence that all there hard work will be well rewarded and such away where at the end of each week, month they feel a sense of achievement, so when getting there commissions they feel that what they have created either on there own or by us building a site for them there hard work has paid off and now they are reaping the rewards. This could be done in such a simple way by ticking each order placed which will present them with a factual page of information but presented by us to them in a professional manner. This is not the case, the system you have developed is pretty poor , frustrating and from an end user point of view looks and lacks good development, for me this transaction should be there golden ticket every week/month might be extra money, might be everything as a business to them, if you can't pay commission's in this way then you start to fail, mistakes happen and the end user thinks these people don't know what there doing !!
We should be able to create a commissions page which is simple, let them redeem back if they want, let them transfer, do what they want with there commissions, instead we are relying on a system which is flawed, not great at all, even paypal mass pay doesn't work in the uk !!
If you are to expect people like us to better the system then you need to complete the whole package, not the parts at the front but the main part which is look after the customers you have who are generating your sales, i'm, sure you no what i mean when i say this.
Your business model is excellent in how you are tackling problems i will admit and i do think you do listen so i hope when you read this you understand why this area frustrates me as much as it does, we are very driven by customer detail, this really let's down the journey and to be honest it also make's the automated system fail as you need to print things off make sure nothing was accidentally deleted etc etc etc.
CUSTOMERS ARE KING - let's not forget this, please look at this and take the time to get it right, it matters, not a get around fix like we are having to do, i good commission report allowing the customer to do as they wish by transfer, redeem or save is what we should be offering, not a excel sheet full of errors due to easy made mistakes.
Addition of "affiliate page" option (as part of your main site) as an alternative to the affiliate website.
There's a number of reasons,
1/ I want that traffic through my site, not a small (often single page) site - I want direct links to the rest of my site!
2/ It's then in my interest to promote, SEO, metatag that page & have a link from my store
3/ We've never found an affiliate who ever wanted to do anything with a stand alone site. All they wanted was a link to a page they could use off their own site or a page they could embed within their site
The page would operate as per the stand alone site, commissions would be enabled on sales from the page - I also think it should be if the design is used if the design is enabled for "allow customers to use"!
There would need be an option for over ride bulk discounts required to preserve margins & commissions etc
Currently paid White Label isn't truly white label as cusotmers can still click on the Report Bug link at the bottom right side of their Campaign or Store backend and still be routed to a DecoNetwork Support page. This needs to change. Instead, Campaign and Affiliate store Report a Bug links should be a popup or page where the customer fills out the information about the bug and then this information is sent to the Fulfillment Center (me) and I open a ticket with DecoNetwork to resolve the matter. If it is truly white label, the Campaign or Affiliate stores should not link to anything DecoNetwork. I hope the dev team understands this and make the right decision about the link and a true White Label experience.
It would be great if affiliates were able to add their own products for sale within in their store.
For example if a custom motorbike builder wants to have an affiliate store to start selling clothing with his brand printed on the clothing he can easily do this. However if he also decides that he would like to sell motorbike fuel tanks via his affiliate site as well then there is not an easy way for him to just add this product to his store.
If we could allow affiliate store owners to do this whilst charging a set percentage of the sale price for the privilege this would be great.
When we ask companies, schools etc if they would like an affiliate store one of the first comments/questions we seem to get asked is, "these stores seem great, can we also add our own products?"
Would be really helpful to have a search box on Manage Decorated Products page, i have 1000s of products, and trying to find products to edit takes forever.
There needs to be a Business to Business affiliate site option, or a corporate employee "Gift Campaign" site.
I have discovered that my corporate clients like the convenience of a website for their employees, but don't want the prices listed and don't want the hastle of gift certificates.
As it is now we configure their product with a single dollar amount and offer a coupon for checkout, but it's clunky and the employees are aprehensive when confronted with having to enter their personal info, especially considering that the checkout screen refers to it as "Billing Info".
At a minimum, allow for greater custom configuration with the checkout registration fields, or better still, the ability to define what fields to display or remove on each site. Along with the ability to edit page titles such as "Billing Info" to "Contact Info"
Allow re-use of campaign usernames and domains after campaigns finishe so people can use their charity or business names for each campaign they run.
1. Ability to set affiliate store fees at the affiliate level or gloablly
2. Option to to set affiliate fee as a flat amount + a percentage. (i.e PayPal stander processing fees are 2.9% plus 2,9%)
Because affiliate fees are not set up to except this format, I am spending a lot of time manually setting pre-decorated product pricing.
Have the Create your own campaign link on the bottom of each campaign created like on the main site to help the idea go viral. As it is white labeled nobody knows where to go to create their own campaign if they come accross someone elses campaign.
There needs to be a way to actually control individual commision rates on custom decorated products. Choosing one commision rate for a store only works if most of your prices are the same price. When it comes to custom products, the affiliate store owners would like a certain amount of commision for each of their products. This cannot be accomplished if we are made to give one blanket commision rate on the affiliate store.
The ability to export the list of customers and invoice numbers for each campaign to a csv file from within business hub. Enabling the data to be used in Excel.
Affiliate stores should be allowed to choose which products are offered based on those allowed thru the fufilment center. I would like to set up an affiliate store that sells just one brand in three styles.
The templates for the affiliate stores and for new deconetwork are dated. Deconetworks needs to get with the industry and update its templates, its bad branding for the company. Your site looks great, but what you offer others do not.
The templates should also be update and be able to show the individual campaigns with running totals. The software is behind the competition.
Currently webstores have a setup fee associated with them at check out. While I want to include the setup fee for our main website, I do not want to have a setup for webstores. Right now the setup fee is a global setting, I'd like to suggest having another option to remove this fee from affiliate stores.
Hey, we really want it to be possible for the account that owns an affiliate store to buy their own products at their wholesale price. We work with a growing number of brick and mortar businessees that want t-shirts. Many want the ability to order some shirts wholesale. Right now, they have to order them at full price, and then wait till the end of the month to get their money back. Not a very slick solution. Anyone else? Thanks!
It would be incredibly beneficial to have a means to report statistics via email or a webpage to the clients of an affiliate store.
Example: we do not give ownership to our clients webstores - they call us every few days and ask "how are we doing?"
This prompts me to login to each individual store and review the dashboard - create an email and report the information. This was not a big deal except now we are growing the number of stores and is quickly becoming an full day's work to report on every webstore.
What I propose:
Relavent information that would be amazing to view or receive:
Number of Orders - Total Sales - Number of Visitors
You should be able to pick between - day, week, 30 days, 60 days, etc
Perhaps a simple solution would be to create a free login for affiliate store for viewing dashboard only - all other functions disabled/locked out.
Just give the ability to view the dashboard information without the QUICK START section.
Many affiliates don't want to have a secondary website & certainly don't want to waste time looking after a site for their groups clothing requirements. This is especially true with short term fund raising ideas etc. or low volume clubs / societies.
As store owners we want traffic to our website - it's the king project! So we need a way to have affiliate pages within our main site rather than an unloved affiliate site tucked away somewhere. We want the traffic, We want the sell on opportunities great navigation can provide.
So lets have affiliate pages instead of or as well as affiliate stores.
** This suggestion has been around for about 3 years but appears to have became lost in the deco maze ...... **