As Deco has natural limitations with complex bundles & packages products an ability to set certain products as "enquire about this package" would be a fantastic feature.
Make it so there's no pricing on the product but instead we get to produce a suitable landing page to display the product package for sale so potential customers can find & see it on the web.
As well as the workwear bundles (rquested elsewhere) this would give us the ability to market team kits far better than is currently possible
there's a problem with volume discounts against SKU codes - you can't apply them in real terms (£) the same way you can versus single price
This is a huge failing in pricing online..............
Please fix so the quantity discount comes off SKU pricing the same way it works on single pricing
I would like to see an option to add a "service fee" to the checkout on stores built for customers. This service fee would help cover admin fees that are not neccisaryly included in the products being sold. This function should automatically be added to the order when the customer checkouts similar to the way ticketmaster charges a convenience fee. The option for a flat fee or percentage of the total order would be good. This would help with other requests for a reimbursement of the CC processing charges paypal and other companies charge.
When an old quote has been approved and paid for it can go back into earlier pages of production and can often get missed if we don't go through every page to make sure every order has been downloaded.
It would be really helpful if instead of having a download symbol next to the order it could be it's own column so we could just select all the orders that haven't been downloaded instead of going through every page.
Can we have a new tab in business hub called APPROVED QUOTES, these are quotes that have been approved but NO payment has been made or invoice raised, currently these approved quotes go straight to orders, which skews the monthly sales figures when reporting. It would be much cleaner tyo have them seperate and when payment is made or an invoice is raised they then convert to ORDERS.
It would be great to be able to assign a customer to a sales team member. Currently you assign a sales member to an order and not a customer, so when a customer places future orders you have to go back and look up who handled that customer and assign it to them again. My team lands their own customers and if their customer buys something online there is no way to keep up with who sold them on it.
It would be great to have the ability to turn off automated POs by customer account. I know that there was discussion of seperate pricing structures for screenprinting, etc for contract customers which is great, however I need the ability to have automated POs on our system but turn them off for our contract customers. Maybe when you roll out the pricing structure thing, that would be implemented into the decoration process? EX. A contract pricing sheet w/o POs and diff pricing and a retail one w/ POs. Of course those settings are parameters we set.
I don't know about you, but every PayPal transaction through my webstores cost me 2.6% + 30cents.
Deconetwork needs a function to add this fee automatically at checkout if the customer is using my Merchant Service PayPal.
The fee will need to be clearly visiable at checkout so the customer can choose between PayPal with a surcharge or EFT Bank deposit without a fee.
Let's get behind this and stop losing money on sales.
It would make it much easier step if you have this checkbox. Lots of times there are different product in one order and most of the time it's done at the same time.
It would be good to be able to batch a purchase order per store at the end of a sale. Having this option would be much easier to separate orders for production. Or Make it easier to select all orders in the Overwiew to create a purchase order. Currently you can only select 50 per page.
It would be really helpful if when you "email customer" from Business Hub that you have the facility to add attachments, rather than just being able to type text.......
Please add the ability in the admin panel to have the option to send quotes with the price averaged out or seperate prices per size. We've lost a couple jobs due to the customer not grasping the whole "average" concept. (I agree, it's crazy..)
This mainly comes from the concept that 2XL and up has a higher price point then S-XL.
I would like to see a way to switch between price tables for decoration method, when quoting a job.
I have prices that change based on Screen Printing method, such as Goof Proof, Polytrans, Elasti prints, Puff, Glow in the dark.
I would like to be able to change the price table based on which screen print we are doing for each quote.
Instead of having to change the price table for the whole system.
Hi, in Italy we have to make an electronic invoice, so we don't use DecoNetwork nvoice. Is there a way to add the "invoiced" item to the order screen? For example in "status"? It would be more evident and easiest for us to manage!
Hi there, ive created a quote for a customer with around 25 line items, each is decocoated as per the customers needs. They have now asked me to 'add these procuts to our store' as a decorated product allowing their users to then visit the store to purchase and add names etc. It would be great if the item thats already been decorated in the quote can be saved as a decorated product.
I think it would be awesome if there was a calender feature on the business hub where the prodcution manager can create the scheduel. Often customers are questioning when their job is going to get printed or completed - even when the production time is stated. The calander/scheduel would be a nice feature so the customer service people and prodcution manager can be on the same page within the program.
It would be really useful and time saving if, within a quote, there was an option that could move a line to an other position in the list by typing the new number of the line, rather than clicking Move up/down several times.
On the same idea, it would be nice to be able to include a "title" line: for example, we have sometimes different categories within a same quote. Creating a free form product and disabling the sizing does the trick, but the line still is assigned a number, and the price (though zero) still appears so title lines could be useful.
It would be great to be able to add notes to the shipping section in the business hub. We have an option for 3rd party account and it would be nice to add in the shipping number right there. Also if it is blind shipping or other notes...
It is very frustrating that you cannot "open orders in a new tab." This is solved by giving each order it's own unique URL. We are often working on multiple things at once and not being able to open orders or quotes or production in new tabs slows us down tremendously
As you know most countries have 1 or more taxes. Also, many countries allow for tax exemptions of different kinds. Example: Businesses can be tax exempt on one or more taxes, There are tax exemptions for purchase for children under certain ages. If a country has a VAT tax and a local tax it would be important to be able to choose what tax is exempt for what customers. Deconetwork only allows for a global tax exemption. This is not good when you need to provide a quote that requires tax exemption status.