Business Hub Ideas

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0
Vote

District Tax

It would be a great help if all of the different district taxes were able to be loaded and then applied based on shipping location. Or at least be able to change them in business hub. The problem we are having is the California rate is locked at 7.25% and then we have to add Sacramento which is another .50%. So the majority of our sales fall into this 7.75% but the problem is when we take sales for another district there is no way to easily change that. We do not want to under collect! So we would like to be able to select different districts from business hub to quickly change out the correct tax.

2
Vote

Turn Product Colors off / On by print process

With DTG printing we try and print only 100% cotton garments but when it comes to blanks, some styles offer 100% cotton garments but also list blends. It would be great to turn off the blends for DTG printing, but then also keep active for other methods like screen printing. 

2
Vote

Weight limits in carriage methods

Allow maximum weight in a carriage method (eg UK Royal Mail 2KG) then have system auto select the next available carriage method

 

If we have a 20KG consigmment it's not going on royal mail it's going on a 2-3 day courier - the system should be able to work that!

1
Vote

Carriage price weight increase

Add £ per Kilo option in carriage methods (same process as £ per 100 stitches) - couriers charge by weight & having an unlimited number of price breaks isn't ideal! 

4
Vote

Clearly defined BILLING section header in BH Checkout

Need clearly defined BILLING vs SHIPPING section headers during checkout steps after proof approval in Business Hub (see rendering forsuggested update attached). 

This is standard industry practice, and would help avoid the recurring issue of customers entering their shipping information into the dubiously labeled "required field" section which leads to declined CC authorization (due to AVS mismatch) and/or redundant emails from customers requesting updating/correcting the billing/shipping details.

For more information you can reference ticket #52849.

 

 

0
Vote

Cleanly Display Unavailable Shipping Methods in Checkout

I'd like an option to display live shipping methods even if they are unavailable for the address entered.  My thought process is, someone enters the wrong zip code and doesn't realize it.  They see no live shipping options and have no idea why.

I think a collapsed section would make the most sense.  Unavailable options:  and then a list.  If ALL options from UPS are unavailable it doesn't have to list each method, just show that UPS options are unavailable for their address, etc. 

Another way to do it would be to add a checkbox for each live method that says 'always display, even if unavailable'  So I could choose UPS Ground or USPS Priority Mail to show but be grayed out when unavailable. 

8
Vote

Attach file to add note for customer

It would be useful to be able to attach correspondence to a job in business hub.

 

EG Customer emails list of names to be applied to items in an order, If the record can be kept together with the deco order then it makes retrieval a lot easier if it's required later

7
Vote

Responsive Business HUB

Could it be possible to make business hub responsive or have its own app? It would be a killer duo with new resposive sites. To be able to manage/ mock/ quote/ invoice orders through an app system would be awesome. I would even be open to contributing some money to this project.

5
Vote

Promotional products

Promotional products like http://www.pfconcept.com
This company have feeds updated 2 times a day with products, price and stock

PF Concept is Europe’s largest supplier of promotional products. We offer thousands of promotional items and an extensive range of apparel to satisfy every marketing requirement. From crowd-pleasing giveaways to impressive high-end gifts. From generic design to globally recognized brands and everything in-between. All ready to be customized with your name and message.

We can add manualy but we have no options to add diffrent print techniques like 

pad printing,
laser engraving 
And moore 

3
Vote

Overview Enhancement

DN Team,

As a manager my favorite place on DN is Overview page. However there is a lot of improvement that you guys can make to make it even better and more informative so I don't have to jump around different screens to get information I need. Replace "check marks" and "X" with useful data

Under payment box show Terms
Under Ordered column show "PO numbers"
Under received column show date received
Under artwork column show approval date
Under Produced column show date produced
Under shipped column show shipping method

Next to item description add "Style Number"
Apply "Order due Display setting" in overview.

 

1
Vote

Include order status in API conditions

Since order status is not a field that can be searched on in the API. We need to make thousands of needless queries based on time elapsed since last query. It would be much more efficient to query on status < 3 ( new not shipped) . As it is now I have to query every N minutes and search on "all orders since now minus N" . then filter out the shipped. 

That's a fair amount of load retrieving shipped orders I already know are shipped. (since another function in my API is to mark update their status to shipped) 

6
Vote

Commission for Sales Reps!!

We need to have the ability for sales reps to earn a commission on bulk orders customly inputted into the business hub. % of gross profit would be ideal I think. I can't believe this hasn't already been implemented. Please consider this!

2
Vote

Shipping - 3rd Party/Collect

Hello!

We have clients that request we use their shipping account when shipping FedEx and UPS. It would be nice to have the option of adding 3rd Party/Collect shipping account to their orders. FedEx and UPS both have this option available in their native interface. 

3
Vote

Price Table - Assignability

Hello!

We use mutiple pricing grids, currently the DN only support one pricing grid. It would be nice to have an option to assign pricing table to different stores.

5
Vote

Support digital products / downloads with DecoNetwork

Provide the ability to sell digital products in DN stores.  Basic use case is that I post a digital product for sale, such as a .pdf or .mp3 file. Upon purchase, DN would automatically send or make available the product for download by the customer.

This would expand / add-on to the ability for DN shop owners to sell / advertise to affiliate stores, supporting not only their decorated and tangible products, but also support purchase and distribution of digital products.

Let me know if any questions or clarifications needed.

7
Vote

Override White underbase on screen printing

When it comes to setting up screen print pricing we have it set up for darks to get a white underbase BUT if we decide to discharge this, a white underbase is not needed so it would be nice to override this. However, if we do a different type of ink we may need it. I think a check box to turn it on and off would help so much. 

7
Vote

Duplicate order or quote for re orders

Would be nice to have a button in the order to duplicate and open an exact order in a new invoice. We have a lot of exact re orders and instead of filling in all of the information again, it would be nice to have the button in the old order.

2
Vote

Add Internal Order Processes

Processes for internal purposes (Have option to show for customer as it may be a unqiue thing customers may enjoy seeing) such as -

Films Printed (Screenprinting)

Screens Made (Screenprinting)

 

2
Vote

Social Sharing blank products

Add the ability to share blank, as well as pre-decorated, products via the social sharing options.

We're not all T-Shirt printers & for B2B you still want to be able to put your product offering out there

2
Vote

Product Code / SKU: Show on web store

Show each item's Product Code (SKU) on the web store. 

It already shows up in Business Hub. If a customer has a question, or if we want to discuss an item in our own store, there's no SKU. You have to go search for it in Admin to see its SKU.