Business Hub Ideas

Post a new idea!
1
Vote

Minimum order size by Product Level

This is not as much an idea as a badly-needed fix. Customers should have the ability to order items with the minimum requirement met by PRODUCT, and not by product size or color. As it stands, if we set a 12-piece minimum, the customer must order 12 of one size of the product, which is rarely what the customer wants. Customers should be able to order 3 smalls, 3 mediums, 6 larges, etc. etc. to meet that minimum. If they try to enter any amount less than 12 in one size (or whatever the minimum is), the system automatically changes the number to 12, risking the chance that the customer will purchase more than needed. At the very least it is extremely confusing, and increases the odds that the customer will go elsewhere. If we remove the minimum order requirements and post the wording "12 piece minimum" with the decoration processes, as we have now, the customer often doesn't see this (or ignores it) and places a below-minimum order anyway, resulting in us having to refund their payment. Either way results in a VERY negative customer experience. This has needed to be fixed for a very long time. 

By LogoWear Pros on 24 September 2018Business Hub ideas Submitted
1
Vote

Duplicate Users

Be able to stop customers from registering over and over again with the same email address, I know there is a way to combine emails together manually but this is mad and a bad work around, most other sites will say this email is already registered please use forgot password .....

Please vote to get this changed

Daren

By Daren Wright on 24 September 2018Business Hub ideas Submitted
6
Vote

-= Please vote=- Please add multiple contacts within one company

In today's businesses this should be standard. Within a company contact I should be able to add multiple contacts. We are primarily contract decorators and it is extremely common for us to do contract work for "Company XYZ". Under Company XYZ I have art designer, sales people, managers, accounting people, etc that I need to deal with. It needs to be where each one of XYZ's sales people or other employees can have there own login to track and work on their orders, but all of the billing is sent to their accounting department. The way it is right now is very cumbersome and gets my clients accounting department confused resulting in late or missed payments to me. I know I can create a separate contact for each sales person, but then I am having to run several monthly statements for company XYZ instead of just one. In result it makes my company look like it is not organized or professional. Sooner rather than later would be preferred. Just about every other job management solution can do this with ease.

By Travis Tollefsen on 15 September 2018Business Hub ideas Submitted
2
Vote

Create Box Labels

A function to automatically generate a box label from an order would be great.

By Jeremy Weber on 10 September 2018Business Hub ideas Submitted
3
Vote

Embroidery areas

Unfortunately, over 3 years after it was agreed to have some ring fenced development time for the flaws in embroidery procedures it's been noted that there's nothing in for development on the system............  [furious]

So lets get the embroidery side of Deco fixed so it actually replicates the real world!!

 

The area of the embroidery hoop should govern the design / text being added - it shouldn't be a case of going in to every design and setting a maximum width (number of characters is just dumb! Who came up with that??)

If there's a 115mm hoop & the text is 280mm wide then you shouldn't be able to save it - why should we then have to start going back to rectify something that can be moderated by the system?????

By Richard Mattinson on 28 August 2018Business Hub ideas Submitted
2
Vote

Embroidery fonts

Unfortunately, over 3 years after it was agreed to have some ring fenced development time for the flaws in embroidery procedures it's been noted that there's nothing in for development on the system............  [furious]

So lets get the embroidery side of Deco fixed so it actually replicates the real world!!

There are guidelines produced by Wilcom for permissable embroidery sizes for the varous fonts they supply in to the system.

Lets get that information programmed in to the font and have the system say "no" if someones trying to push the envelope!

There's no way you can embroider olde english at 3mm.................... winking 

By Richard Mattinson on 28 August 2018Business Hub ideas Submitted
2
Vote

Embroidery hoops

Unfortunately, over 3 years after it was agreed to have some ring fenced development time for the flaws in embroidery procedures it's been noted that there's nothing in for development on the system............ furious

So lets get the embroidery side of Deco fixed so it actually replicates the real world!!

 

First thing is to correct the issue where all decoration areas are rectangular (great in 1990 not so much use now!) - the addition of circular hooping systems as standard needs addressed.

There's no good reason why these cannot use the actual embroidery area, not just the circle, as that information is supplied by many machine manufacturers now we're all on touch screen...

 

The initial thread from the forum can be seen at https://www.deconetwork.com/forums/embroidery/4733-available-hoops-in-deco  

By Richard Mattinson on 28 August 2018Business Hub ideas Submitted
2
Vote

Check All / Uncheck All When Raising PO's

The simple addition of a "Check All" and "Uncheck All" button within PO's would be a hug help. FOr large orders it can be very time consuming individually checking or unchecking the line items. 

By Benjamin Nutter on 15 August 2018Business Hub ideas Submitted
0
Vote

Confirmation Pop Up Window When Converting to Order

When internally converting a Quote to an Order in Business Hub, there should be a pop up window asking you to click again if you are sure you want to convert to an Order. Too frequently someone accidentally clicks this link when they are intending to click something else. The order then has to be cancelled and you need to start over. 

By Benjamin Nutter on 15 August 2018Business Hub ideas Submitted
0
Vote

tax on purchase orders

We have a supplier who can supply taxable & non-taxable products. Deco doesnt allow the option to alter the tax status within a Purchase Order. Please add an option to edit.

 

 

By Ross Marshall-Ivens on 02 August 2018Business Hub ideas Submitted
3
Vote

To be able to assign shipping methods to certain products

It would be awesome to be able to assign shipping methods to certain products. For example if you have a product that you don't want to be available for shipping and you want that product to be 'pick up only'

By Jared Fullinfaw on 25 July 2018Business Hub ideas Submitted
4
Vote

Exporting orders

PLEASE VOTE***

Can we get it so we can export all live orders. Basically anything in the overview tab
Please vote this one is a simple thing the set up is already there to be displayed on the overview

 

3
Vote

DPD and Parcelforce

Hi,

Just wondering if it would be possible to add the couriers DPD and Parcelforce to the intergrated shipping companies.

Many thanks,

Annabelle

By Annabelle Collinson on 21 July 2018Business Hub ideas Submitted
5
Vote

Financial / Profit Details

An option for a toggle to include decoration cost in listed Wholesale Cost on the Order Financial Details Screen. This way you can clearly see & work out profits.

IE, Wholesale cost of goods, Cost of decoration and Sale Price. Easiy allowong calculations.

By Antonino Alfonso on 11 July 2018Business Hub ideas Submitted
1
Vote

Campaign Admin - Ability for Customers to view order history

When customers create a campaign, they want to see order details so that they can follow up with anyone who did not respond to the campaign link that they initially sent.  The customers end up calling me to find who has and who has not ordered so that they can follow up with their customers directly.

By Lita Carpenter on 10 July 2018Business Hub ideas Submitted
3
Vote

Remove Background/Make Transparent Feature - Uploaded Designs

While this was a request that was implemented some time ago--the current configurator does not remove ALL of the white or make the entire background transparent. Therefore, the pre-decorated image is not an accurate depiction of what the customer wants and it is also not in a format that is print ready.

By Lita Carpenter on 10 July 2018Business Hub ideas Submitted
2
Vote

DEACTIVATE NEW CATALOG PRODUCTS WHEN IMPORTING IN

when ever catalogs have new products to add, they get added as active products.

Is there a way to import any new catalogs products as "inactive" products so we can review the product first? 

PLEASE ADD THIS

1
Vote

abilty to see whats sites a product are on from manage suppler products

so when editing a product the abilty to see what affilite sites it is on would be increadibly ueful to see what sites it is cruently appering on in my mind it would apper under genral number sold number of deorated products view product then list of affilite sites 

0
Vote

Add View Content Event FB Snippet code to Plain Products

The option to add the View Content event snippet FB code to the plain product description box. This will enable us to track and re-market customers who view plain well as the decorated products

By David Allen on 12 June 2018Business Hub ideas Submitted
2
Vote

Stock logo filters

It really is an essential move to be able to filter the designs by category that you want to have available when you're creating a niche site........

 

What's the point in having a childrens wear shop where the designs are for construction companies rather than the childrens designs that are pertinent..........??? 

By Richard Mattinson on 11 June 2018Business Hub ideas Submitted