Make custom production statuses more useful

Being able to set custom production statuses is a great feature and helps us to manage our internal workflow more easily. However, there are a few things that could make them far more useful:

  1. They don't show up in the production tab of an order. The only columns on display here are the default order statuses: "paid", "Ordered", "Received", "Artwork", "Produced" and "Shipped". It would be extremely useful to be able to have our custom statuses show up in this table, giving a quick summary view of exactly what has and hasn't been done with each order. It's quite inconvenient to click into each and every line item of an order to see the exact status under the production section.

  2. It would be fantastic to be able to update the custom production status of a line item via the order management API. The custom status for each line item is visible under the field "fc_production_status" in the order search endpoint but this field cannot be set via the update order status endpoint. This would allow us to integrate our production workflow in a much more streamlined fashion. For example, barcode scanning could be implemented at each stage of production to automatically push status updates back to deco and keep the backend in sync, without needing to explicitly go into each line item on the business hub and update the status.

  3. It would be great to be able to bulk set custom production statuses via the "Actions" panel in the Production view, for example to mark a number of different order items as stock checked or QA complete

As a side note, it would also be great to be able to change the order of the columns in the Production view!

By Julian Regan on 18 January 2019Business Hub ideas Submitted


Greg Pentland says:

Hi Julian... Appreciate the feedback. 1. Adding to dashboard a great idea, im guesisng as its sku based production statuses , you would have to expand the order to reveal skus before you can see the custom statuses. 2. Let me talk to me team to see what we can do here.. I am no API exepert :). 3. Bulk actions is a hard one.. being that each order can contain completely different statuses based on the processes. One solution would be to show all statuses for all processes, and if the selected order allows you to set it to the status , it will , otherwise its ignored. Great feedback and love hearing you guys are using the new additions :). Greg
By Greg Pentland on 20 January 2019

Julian Regan says:

Hi Greg, no problem. Glad you agree! Re: having the custom statuses show up in the production tab of an order, please see this screenshot for a mockup of what I had in mind: https://www.dl.dropboxusercontent.com/s/6dveah9rznfkaoe/orderProductionViewMockScreenshot.png . The custom status field could also potentially replace the "Produced" column until the item is marked as production complete. I see what you're saying about the bulk actions. It might be better to only show the options that are common to all the selected line items, that way you know exactly what you can and can't do - it's more likely that you'd only want to bulk apply more general options that would be shared between items anyway.
By Julian Regan on 24 January 2019

Greg Pentland says:

Hi Julian, In 8.010 we have added... - Custom statuses viewable at order level in production tab .. as you described. - Production statuses viewable in overview page - Bulk actions for statuses on Production list , only showing common actions between sleected orders. Note - havent added the ability to set through API , as it requires a large enhancement to how our API currently works.. Cheers, Greg
By Greg Pentland on 03 February 2019
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