Business Hub Ideas

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Read Receipts for Shipped E-Mails

We've had a few customers say they haven't recieved the "Order Shipped" email. A read receipt would be great so we can then know if our salesman needs to follow up and notify them that their order is complete and ready for pickup. 

By Daryan McDonald on 01 February 2019Business Hub ideas Submitted

Create option for Raster Artwork in Business Hub (Halftones, 4 Color Process, etc)

We need the ability to add a raster file into Business Hub and mark the colors ourselves without modifying the image. This way, we can still quote our customer, and add mockup for simulated process, or any designs with halftones. Using the file attachment works for now, but long term this would be very valuable as our designer has to make mockups outside of Deco and it has to be priced out manually or else the mockup will be blank.

By Hunter Strine on 30 January 2019Business Hub ideas Submitted

Calendar Production View

Calendar Production View - surely one of the most important production management tools. Drag n drop orders to different days to change the production dates.  Calendar view ideal for large screen view in the production area for quick reference to orders due when rather than through a list. 

By Sam Jensen on 29 January 2019Business Hub ideas Implemented!

DN8 Upload Image in Form

We are looking into doing a print of the month/print of the week by incentivizing our customers with account credit (Good way to collect PR content). However, I'm trying to have them fill out a form and submit their images to us. Currently, I would have to use another form it looks like and embed it. Is there a way to add an upload files to the current form? If not, let's get it going. Small feature that goes a long way.

By Hunter Strine on 29 January 2019Business Hub ideas Submitted

syncing sku part

It is really import the sku due to the importance in accounting process. In inventories if you have the sku you are able to use it and the integration will run way much better 

Using SKU will allow you to have inventories ok in quickbooks otherwise you have to recreate an artificial number in order to identify

By Juan Caicedo on 19 January 2019Business Hub ideas Submitted

CC field for Email Payment Request

Many many many times a customer has a different email address for their billing department.  I'd like to be able to use the 'Email Payment Request' feature but send and/or CC the request to a different address.


Make custom production statuses more useful

Being able to set custom production statuses is a great feature and helps us to manage our internal workflow more easily. However, there are a few things that could make them far more useful:

  1. They don't show up in the production tab of an order. The only columns on display here are the default order statuses: "paid", "Ordered", "Received", "Artwork", "Produced" and "Shipped". It would be extremely useful to be able to have our custom statuses show up in this table, giving a quick summary view of exactly what has and hasn't been done with each order. It's quite inconvenient to click into each and every line item of an order to see the exact status under the production section.

  2. It would be fantastic to be able to update the custom production status of a line item via the order management API. The custom status for each line item is visible under the field "fc_production_status" in the order search endpoint but this field cannot be set via the update order status endpoint. This would allow us to integrate our production workflow in a much more streamlined fashion. For example, barcode scanning could be implemented at each stage of production to automatically push status updates back to deco and keep the backend in sync, without needing to explicitly go into each line item on the business hub and update the status.

  3. It would be great to be able to bulk set custom production statuses via the "Actions" panel in the Production view, for example to mark a number of different order items as stock checked or QA complete

As a side note, it would also be great to be able to change the order of the columns in the Production view!

By Julian Regan on 18 January 2019Business Hub ideas Submitted

Pull from Inventory - Optional

We recently started putting our stock levels for items in and have noticed that it is automatically pulling items from our stock and not creating a purchase order, so no one knows these items need to be pulled as they already show as "recieved". We need some way to know what is actually ordered and if someone needs to pull from stock. Giving us the option to create a purchase order from stock is necessary to be able to use the inventory feature on Deco.

By Dan Barnes on 17 January 2019Business Hub ideas Submitted

Auto Complete Address Form

I feel like when creating a new customer you should be able to auto complete the address form based on a small about of information like the street. I see this all the time on other websites. 

Here is a stack overflow about it.

By Matthew Kustes on 16 January 2019Business Hub ideas Submitted

Ability to print screenprinting/emb/etc. seperate.

Having the ability to only print work orders/invoices that include screenprinting or whatever decoration process. We print the sheets and send them out to production but have to highlight the screenprinted items when the job includes both screenprinting and embroidery. There's also a ton of pages that print, which is kind of unneccasry when half of the pages are emb. I know we could select which pages to print, but having the option would be a cool feature.

By Hunter Strine on 15 January 2019Business Hub ideas Submitted

Auto fill discount code on checkout page

Great for marketing, and popular on e-commerce platforms like Shopify. Auto discount be applied from URL

By Zhen Lim on 10 January 2019Business Hub ideas Submitted

Display Customer discount in Business Hub

It would be nie to know that a custmer has additional discount set to their account. It would be an important information for the sales staff to know before they start negotiating price with the customer. Please see my attachment for visual




Upselling products

Some way is needed to be able to add productus for upsale right a product decoration page.    I did one out of necessity for adding a "Matching Hoodie" to a fishing jersey in Custom Fields.  While is works great and have sold more in the last month than we did the previous year.   It does cause a problem in that the quantity still shows 1 item and is easily overlooked.  (Don't ask me how I know that bumble.)  That way it is also not added to purchase order and no way of tracking item sales.  



By Dreamer Dahlgren on 08 January 2019Business Hub ideas Submitted

External Account Payment

add an option in to payments for "to be dealt with by external accounts facility" so those of us who use a "proper" accounts package aren't duplicating work / payment receipts etc smiling w/ sunglasses 

By Richard Mattinson on 03 January 2019Business Hub ideas Submitted


Any way to print all the month's invoices in one go? 

In Accounts, at the end of each month, I have to print (preferably to pdf) the month's order/invoices (can go up to 250+ in peak season).  This is currently taking AGES as I have to manually open each Order invoiced one by one and hit print.  Then (several hours/days later), I currently have to split the pile into manageable groups of 25 pages to scan from our printer and email them to myself in pdf format.  All very long-winded.  In previous system (French EBP), I was able to selecte from xx date to xx and print ALL INVOICES into a single pdf file.

By Pascale Florin on 13 December 2018Business Hub ideas Submitted

Purchase Order Naming and PO updates

We would like to be able to choose the name of the purchase order rather than a random number - we would use the date, or job name that way we can combine pos, rather than raising 20 a day. So if we have a PO for AlphaBroder, we would just keep raising POs to what we name it. Right now, we would have to figure out if that was raised today or yesterday - but having the ability to "free form" the PO#/name it would give us freedom to name it what we want. Also, when we raise a PO and then there is a change on an invoice, the garment that is changed stays on the po. I would like the ability to automatically remove that with an invoice change. So if a customer orders 2 M and wants to change it to 1 M and 1 L the PO still reads 2 M and 1L and I would have to manually delete the 1 M. I think a simpler way to do this would be a recall PO button or somethign like that. Where you click it and it deletes those items from the invoice out of that PO and then you can re raise the PO. I have so many open POs from changes and not cleaning it up as we went.

Last thing along the same line - check box on the left side so you can select multiple POs without having to open each one. Sort of like marking produced or shipped on the invoice side. Sometimes we have 4 or 5 pos and have to open each one to recieve but all 5 are in so we wouldn't need to go in and open it up.

By Timothy Pipp on 06 December 2018Business Hub ideas Submitted

Store owners should get an email notification when the fulfilment centre has sent them a notice

Please can you enable it so that store owners get an email notification when the fulfilment centre has sent them a notice, and tell them where to find it?

Or even better send the notice by email instead of it being only visible once they log in to their store and happen to look at Messages (which should be called Notices or Notices should be called Messages so it's consistent.


By Niki Merrett on 30 November 2018Business Hub ideas Implemented!

Price Per Size

Make possible to have on Quotes, Orders, Invoices and such that are sent to the customer list the prices for each item by size rather than have an average price for an item


Gildan 8000 
S - 15.00
M - 15.00
L - 15.00
XL -15.00
2XL - 17.00
3XL - 18.00
4XL - 19.00...

Right now all you get is an average cost for the 8000 rather than individual prices per each size so it would show

S                    16.45

I don't know why it is done this way on invoices as I have customers who want to know the price per size and the only work around is to make an new item for each size that has a different price which then means having to add the decoration to each and also makes the work order confusing to the productions staff.


By Brian Schneider on 19 November 2018Business Hub ideas Submitted

Credit Advice (after invoice sent to client)

As most accountants will tell you never ever change an invoice after it has been sent to client  (for legal reasons as well as for good accountency housekeeping) a way to send the client a proper credit note/advice on for ex. returned clients would be greatly appreciated.

If this also adjusted the stocklevels for any return products it would be even greater..

Anyone else feels the same?

Thank you

By Jeanette K Qvarfot on 19 November 2018Business Hub ideas Submitted

Change Reorder process to make it clearer

Hi team, is there any way to make the reorder process clearer?

Eg at the moment its not very clear at all. There are no instructions. 

They need to work out themselves that they have to click the checkbox on the left and then the Reorder button on the top right and then add to cart before they can edit it.

I've tried to see if there's access to the page so that I can add some instructions but I can't access the page.


By Niki Merrett on 18 November 2018Business Hub ideas Submitted