Business Hub Ideas

Post a new idea!
14
Vote

Price Per Size

Make possible to have on Quotes, Orders, Invoices and such that are sent to the customer list the prices for each item by size rather than have an average price for an item

Eg...

Gildan 8000 
S - 15.00
M - 15.00
L - 15.00
XL -15.00
2XL - 17.00
3XL - 18.00
4XL - 19.00...
Etc.

Right now all you get is an average cost for the 8000 rather than individual prices per each size so it would show

S                    16.45
M
L
XL
2XL...

I don't know why it is done this way on invoices as I have customers who want to know the price per size and the only work around is to make an new item for each size that has a different price which then means having to add the decoration to each and also makes the work order confusing to the productions staff.

 

By Brian Schneider on 19 November 2018Business Hub ideas Submitted
8
Vote

Credit Advice (after invoice sent to client)

As most accountants will tell you never ever change an invoice after it has been sent to client  (for legal reasons as well as for good accountency housekeeping) a way to send the client a proper credit note/advice on for ex. returned clients would be greatly appreciated.

If this also adjusted the stocklevels for any return products it would be even greater..

Anyone else feels the same?

Thank you

By Jeanette K Qvarfot on 19 November 2018Business Hub ideas Submitted
11
Vote

Change Reorder process to make it clearer

Hi team, is there any way to make the reorder process clearer?

Eg at the moment its not very clear at all. There are no instructions. 

They need to work out themselves that they have to click the checkbox on the left and then the Reorder button on the top right and then add to cart before they can edit it.

I've tried to see if there's access to the page so that I can add some instructions but I can't access the page.

Thanks
NIki

By Niki Merrett on 18 November 2018Business Hub ideas Submitted
5
Vote

Add Upload image icon, and change function

Hi team,

Would it be very tricky to add an icon next to Upload image in the Designer?
Like how the Facebook and Instagram text has an icon?
See screenshot attached - if it could be an upwards facing arrow that would be great.

It is also a bit weird that when you click on this text Upload Image, you don't get taken to the upload image section, you get the 2nd screenshot which has a search bar, and then you have to click Upload Image again in order to upload an image.

Is there a way to remove this step so that when you click on the first upload image, you go straight to uploading an image?

By Niki Merrett on 18 November 2018Business Hub ideas Submitted
8
Vote

Turn off shipping method over or under certain weight

Currently all shipping methods go from 0 up to infinity.  I sell some items that are small and some that are oversized.  For the smaller items I need services like Priority mail.  The oversized items are not allowed to ship through USPS because they are too large.  I would like to be able to setup shipping options from x pounds to y pounds as oposed all live shipping options being an option for all orders.  For instances, I would like to be able to say that USPS is only available up to 5 pounds and UPS services would go on to infinity.  

By Clara-Marie Hemrick on 15 November 2018Business Hub ideas Submitted
14
Vote

Add Stitch Count and Thread Colors/Names to Quote/Sales Order/Art Approval

Need a way to be able to add the stitch counts on a design in a location where the customer sees it right off not buried several pages into the quote, plus it doesn't show up at all on the art approval.  Also would be nice if the thread colors/numbers showed up there as well.

Brian

By Brian Schneider on 22 October 2018Business Hub ideas Submitted
3
Vote

Payment gateway

Hi. Is there going to be an opportunity to add Worldpay as a payment gateway as these are a big acquirer for credit cards in the UK?

 

 

By Paul Young on 19 October 2018Business Hub ideas Submitted
3
Vote

Extra Charges - Rearrange using Up/Down Arrows

It would be nice to reorder Extra Charges as necessary by adding the up/down arrows. They could easily be rearranged without having to delete and add.

By Shelly Barton on 18 October 2018Business Hub ideas Submitted
7
Vote

Add Royal Mail to the courier section

Please oh please!!! Whilst I appreciate that many Deco users are in the US and Australia, here in little old England we need to be able to utlise the Royal mail for our courier service. This surely cant be difficult as APIs already exist for example with Ebay. This would be a massive time saving for our business. 

By Paul Cartwright on 17 October 2018Business Hub ideas Submitted
21
Vote

Invoice section in Business Hub

Our business has a number of account holders. Problem is that in the business hub, even once the order has been completed - it continues to stay in the order section of the Business Hub which then distorts the number of active orders. Once an order is completed and marked as Invoice - it should automatically move to a new Invoice section in the same way approved Quotes move into Orders. This would also easily allow us to see what is outstanding, "problem" customers plus present a more accurate picture of the orders. 

1
Vote

Check Number should be Visible on payment screen

I would like to see the check number on the payment screen. If I go to payments this would be very helpful and much faster to access to reference back to a customer of there payment or to answer any questions that may pertain to the actual check number.

By Simon Anaya on 09 October 2018Business Hub ideas Submitted
7
Vote

Correct Payment Date

I have noticed that when you add payment in business hub you are allowed to edit the date ther on the payment box but once you save it, on the actual payment information screen it dates the current day it was recorded. This also transfers over to quickbooks and now proper payment dates are incorrect. This is problematic if I want to go back and confirm payment date and match it up to like my merchant transactions. The date recorded should be shown as the correct day the payment was actually made not recorded because not everyone records on business hub the same day a payment or deposit was made. Also this affects quickbooks because it may show the numbers for the wrong quarter or time frame if it overlaps.

By Simon Anaya on 09 October 2018Business Hub ideas Implemented!
2
Vote

Importing customer custom fields in Quickbooks

Due the standard invoicing data that we need in Europe to post invoices we need to use customer custom fields to register VAT number fors our clients. It's now impossible to import those data in Quickbooks. This issues is crucial since it make pointless to register the VAT ID in Deconetwork if we can't use it for invoicing in Quickbooks, i think it's urgent to fix this.

By Paolo Nardi on 06 October 2018Business Hub ideas Submitted
12
Vote

Catalog on Facebook

Is there a way to create a Catalog on Facebook from DecoNetwork, using a data feed or something other than manually uploading products?

Eg:
www.facebook.com/business/help/127540064...?helpref=faq_content

By Niki Merrett on 04 October 2018Business Hub ideas Submitted
7
Vote

Minimum order size by Product Level

This is not as much an idea as a badly-needed fix. Customers should have the ability to order items with the minimum requirement met by PRODUCT, and not by product size or color. As it stands, if we set a 12-piece minimum, the customer must order 12 of one size of the product, which is rarely what the customer wants. Customers should be able to order 3 smalls, 3 mediums, 6 larges, etc. etc. to meet that minimum. If they try to enter any amount less than 12 in one size (or whatever the minimum is), the system automatically changes the number to 12, risking the chance that the customer will purchase more than needed. At the very least it is extremely confusing, and increases the odds that the customer will go elsewhere. If we remove the minimum order requirements and post the wording "12 piece minimum" with the decoration processes, as we have now, the customer often doesn't see this (or ignores it) and places a below-minimum order anyway, resulting in us having to refund their payment. Either way results in a VERY negative customer experience. This has needed to be fixed for a very long time. 

By LogoWear Pros on 24 September 2018Business Hub ideas Submitted
9
Vote

Duplicate Users

Be able to stop customers from registering over and over again with the same email address, I know there is a way to combine emails together manually but this is mad and a bad work around, most other sites will say this email is already registered please use forgot password .....

Please vote to get this changed

Daren

By Daren Wright on 24 September 2018Business Hub ideas Implemented!
37
Vote

-= Please vote=- Please add multiple contacts within one company

In today's businesses this should be standard. Within a company contact I should be able to add multiple contacts. We are primarily contract decorators and it is extremely common for us to do contract work for "Company XYZ". Under Company XYZ I have art designer, sales people, managers, accounting people, etc that I need to deal with. It needs to be where each one of XYZ's sales people or other employees can have there own login to track and work on their orders, but all of the billing is sent to their accounting department. The way it is right now is very cumbersome and gets my clients accounting department confused resulting in late or missed payments to me. I know I can create a separate contact for each sales person, but then I am having to run several monthly statements for company XYZ instead of just one. In result it makes my company look like it is not organized or professional. Sooner rather than later would be preferred. Just about every other job management solution can do this with ease.

By Travis Tollefsen on 15 September 2018Business Hub ideas Implemented!
7
Vote

Create Box Labels

A function to automatically generate a box label from an order would be great.

By Jeremy Weber on 10 September 2018Business Hub ideas Submitted
7
Vote

Embroidery areas

Unfortunately, over 3 years after it was agreed to have some ring fenced development time for the flaws in embroidery procedures it's been noted that there's nothing in for development on the system............  [furious]

So lets get the embroidery side of Deco fixed so it actually replicates the real world!!

 

The area of the embroidery hoop should govern the design / text being added - it shouldn't be a case of going in to every design and setting a maximum width (number of characters is just dumb! Who came up with that??)

If there's a 115mm hoop & the text is 280mm wide then you shouldn't be able to save it - why should we then have to start going back to rectify something that can be moderated by the system?????

By Richard Mattinson on 28 August 2018Business Hub ideas Submitted
6
Vote

Embroidery fonts

Unfortunately, over 3 years after it was agreed to have some ring fenced development time for the flaws in embroidery procedures it's been noted that there's nothing in for development on the system............  [furious]

So lets get the embroidery side of Deco fixed so it actually replicates the real world!!

There are guidelines produced by Wilcom for permissable embroidery sizes for the varous fonts they supply in to the system.

Lets get that information programmed in to the font and have the system say "no" if someones trying to push the envelope!

There's no way you can embroider olde english at 3mm.................... winking 

By Richard Mattinson on 28 August 2018Business Hub ideas Submitted