When it comes to setting up screen print pricing we have it set up for darks to get a white underbase BUT if we decide to discharge this, a white underbase is not needed so it would be nice to override this. However, if we do a different type of ink we may need it. I think a check box to turn it on and off would help so much.
Would be nice to have a button in the order to duplicate and open an exact order in a new invoice. We have a lot of exact re orders and instead of filling in all of the information again, it would be nice to have the button in the old order.
Processes for internal purposes (Have option to show for customer as it may be a unqiue thing customers may enjoy seeing) such as -
Films Printed (Screenprinting)
Screens Made (Screenprinting)
Add the ability to share blank, as well as pre-decorated, products via the social sharing options.
We're not all T-Shirt printers & for B2B you still want to be able to put your product offering out there
Show each item's Product Code (SKU) on the web store.
It already shows up in Business Hub. If a customer has a question, or if we want to discuss an item in our own store, there's no SKU. You have to go search for it in Admin to see its SKU.
Request to freeze the column headers in business hub so they are visible when you scroll down the page with many orders.
As a store owner and living in Canada I find it time consuming and fustrating that DecoNetwork hasn't set this up for Candian Stores, All the prices have to be changed and I can not make Canada Post a Live Shipper. Also the Product Catalogue's are not the same. I was really hoping to have the store set up and running without all of this imputting and fustration. Is this likey to happen in the near future? I hope so!
Please add an 'Order' button to the customer account saved layouts screen rather than just the edit button.
As there seems to be no near time future for "live" bundled products option how about a system where it is possible to disable pricing at listing / product level which would activate a "request quotation" button on the listing.
There'd be a prompt to add colours / sizes (and quantities if required) required for the quotation to be produced then you'd be able to send it all back via business hub as if it were a shop, email or telephone enquiry you were dealing with
if you upload customer graphic in BH & tick remove background that isn't carried over to 2nd item (and subsequent) that the same artwork is used for.
AND ........ When you use same artwork on line 2 the tick box for remove background doesn't work
So customer sees line 1 with no background, but subsequent lines with it........ 1/ it looks bad 2/ it's confusing for customer 3/ it's plain wrong!
Lets have it improved!
Include ability to duplicate all decoration from a product on to a new product line in business hub.
Just had a 10 item visualisation with 5 decoration areas to proof & quote......... took forever!!!!
At present can only see possibility of duplicating line THEN changing product. Problem is that if the decoration areas aren't in the same order on the 2 products then Deco places them in order, not in the correct box.
So either we need to re-order all decoration areas at product level so they are the same (long workaround & not ideal) or Deco need to have the decoration areas self recognising.
It would be great to have an option to have more than one quote template:
Ie to have an initial quote email template
Here is your quote .....
and then to have a quote amendment template?
Here is your amended quote.
It would be really handy if there was the option to input notes for each individual line item.
I know there is the generic notes box at the bottom, but this can get confusing if you are referring to only one or two items in the order.
Allow production complete (partially complete) to be split by decoration type where multiple processes are in play.
If we've embroidered the logo to the front of the garment but not yet done the print it would be nice to know where we are along the job completion process, therefore add facility in for each decoration type to be separate.
In order to avoid confusion for customer have it flagged internally & only notified to customer when all decoration is complete.
Add decoration areas to free form products lines.
Use existing named decoration areas utilising the same system as the current not visualised areas on certain products.
It would probably be useful to have an upload sales image option in there as well so customer (as well as in house production team) can see exactly what they're dealing with on those one-off or bespoke items.
I'm assuming having them show up in previously ordered items to retain the information isn't out of the question too?
Please add the delivery company bPost.
Add a production Calendar, So you have a daily task and jobs will not get skipped over. Right now I use Google Calendar and it would be great to have it all in Deco.
Within Production Overview or when viewing an order under the production tab it would be helpful if print sheets could be split by simply ticking the items to include and then clicking "Download Order Print Sheets" or a similar button. Some orders are complex (art changes, color changes) with multiple line items and different decoration processes. It's not helpful to give an order print sheet to the embroidery department that has items that are being produced in the printing department and vice versa. Is there another way to do this without creating separate orders (and separate invoices). Printing a worksheet for an individual line would keep the production happy and reduce errors. Otherwise we have to create a separate order to isolate the changes between items. Keeping the ability to have multiple line items with different processes and artwork makes customers happy when this all stays on one invoice.
With Web Stores I think you should have the ability to show if your products include vat or are to add vat, I know you can choose this option but this does it for all sites, as we have end user customers and business customers they do work in a very different way so i think you should be able to choose for each site which way you want the site to work for you.
Hi, can i make a suggestion and ask can you when creating an order that you can include items which you may have quoted for when picking previously ordered products as you may have only quoted but it will have saved layouts, prices etc which would be really useful.