Within Production Overview or when viewing an order under the production tab it would be helpful if print sheets could be split by simply ticking the items to include and then clicking "Download Order Print Sheets" or a similar button. Some orders are complex (art changes, color changes) with multiple line items and different decoration processes. It's not helpful to give an order print sheet to the embroidery department that has items that are being produced in the printing department and vice versa. Is there another way to do this without creating separate orders (and separate invoices). Printing a worksheet for an individual line would keep the production happy and reduce errors. Otherwise we have to create a separate order to isolate the changes between items. Keeping the ability to have multiple line items with different processes and artwork makes customers happy when this all stays on one invoice.
With Web Stores I think you should have the ability to show if your products include vat or are to add vat, I know you can choose this option but this does it for all sites, as we have end user customers and business customers they do work in a very different way so i think you should be able to choose for each site which way you want the site to work for you.
Hi, can i make a suggestion and ask can you when creating an order that you can include items which you may have quoted for when picking previously ordered products as you may have only quoted but it will have saved layouts, prices etc which would be really useful.
Please add TSF Sportwear, they are in 5 locations across the country and I'm loosing for my competitors that use Inksoft because they have TSF. Thanks.
Give customer ability to add a Facebook Ad Pixel so that they can track their campaign. Competition is providing this service. Thank you
Need Urgently Feature In the create/design process for customer to select the Number of Colors in each print location for a quick quote feature. Without having to load an image. This is a feature CONSTANTLY requested by ALL OUR CUSTOMERS. Without this type of feature we can not compete with other systems that offer that feature.
Can we please have the ability to email all affiliate stores at once? To let them know of order closing dates, new products, pricing changes etc?
Please add UPS SurePost as an option for live shipping. This is an economic (ground) residential shipping option which is crtical to being competitive in that market.
I'd love to see integration with this site for stock images:
We are running two Kornit printers and we need to get our work flow in place so that we can run efficiently, what we need is to have the job numbers included with the item numbers on each job (either at the front or the back) We do need this pretty urgently
DecoNetwork Client ServicesSaturday at 02:57
Each production file is the combination of 3 automatically generated elements: Order Number - Unique Product Line Number - Product View. In addition to that with the Kornit, you can setup which Kornit machine you are using plus margins, and that will also be included in the production file. Please see this article which shows how to setup you DTG process specifically for Kornit (We have this functionality just for the Kornit machines): https://help.deconetwork.com/hc/en-us/articles/234771908-DTG-Printing-Production-Settings
We don't currently have the functionality where the files could be set up for two separate (if they are different) machines. This is all that can be done with the naming of the production files at the moment.
If that doesn't help, we would like to find out more about how would are you including the job numbers in the production files on your end so that we can keep this feedback for the future in mind.
Marino TribuzioSaturday at 07:49
The easiest solution for us would be to include the Job Number with the item number example: this is how it currently comes in 2453971533-Front-Chest-DTG we would like a job number in front like 741987-2453971533-Front-Chest-DTG so when the job goes with the job ticket to the printers and is qued in the kornit they know what job the item number relates to. Otherwise the way it works now they would have to try and match the item number to the job.
It would be nice to be able to have different price tables for different locations. Our company charges different prices for sleeve prints leg prints and embroidery.
Life would be so much easier if colours within products automatically sorted to (for instance) alphabetical order.........
Option to have the previously ordered products when you open a customers details in the 'customer' tab.
Like it shows the layouts and designs have a 'ordered products' tab
Can we please add the ability to sort Product Colours, so that they can be in chromatic order, rather than in the order they were added. This would make customer selection easier and look tidier.
So I'm a sign guy and everything for signage is by sqft. Banners is so much sqft, vehicle wraps is so muct sqft. please add sqft to options. thx del
Please make it possible to hide shipped items on the production page, as if you have one item on back order this can take up a whole page and sit there for weeks, have the same option as in shipping and be able to hide line items that are shipped.
On the Shipping options screen, it shows the shipping method price including GST, but the Rush Order on the same screen shows the price without GST.
This means that the customer gets to the next screen (Payment) and suddenly sees the extra 0.65 GST added to the Rush Order.
Are you able to make it display consistently on the Shipping Options screen, including the GST prices?
It doesn't make any sense that on the same screen there is a tax included charge and a tax excluded charge.
A module that will allow you to designate which customers are contract printing customers, which will automatically switch to contract printing pricing and no bill the price of the garments.
My other software allowed you to be able to remove the tax from decorations as in most U.S. states it dosent need to be taxed. There are so many items you can mark tax exempt it would be nice if screen printing, etc. could be set as tax exempt.