Business Hub Ideas

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4
Vote

Customer Notes

There should be an area under each customer accounts where we can save notes about them:

 

For example

Their shirt size, d.o.b.. Are they a pain in the ass. Did they have issues with their last order that we should be aware of for the next. Are they a high priority or VIP Client?

By Justin Rodriguez on 11 September 2019Business Hub ideas Submitted
16
Vote

Print Packing Slip BEFORE mark as shipped

I would like the option to print out the packig slip before the order is marked as shipped. This way our shipping team can use the packing slip as a guide when counting and packing the order. As it is, the order must be shipped before this can be printed, which can be troublesome if we are in fact short on an order and the order will not, in fact, ship right away. We currently have to use the worksheet to count and cross out quantities when checking and shipping orders but the packing slip makes most sense to me, and a very clean copy with checked marks on it can be supplied to the customer. 

By Justin Rodriguez on 06 September 2019Business Hub ideas Submitted
9
Vote

BATCH! Please - You call this batching?

Hello,  I am writing to gain some backing for creating a true batch feature.  The current batch process is just a search tool to group orders.  In production we need to know the whole order so that we can produce it and then shiping order/fullfillment can process the individual orders.  Our printers need to know that there are for example:  12s, 14m, 17l, and 9xl for an order to print/embroider.  We do not have time for anyone in the shop to individually count out orders, bulk them to run on the press at the same time, and then break them into individual orders again for shipping.  We bought into this software because of many of the features including Batching of orders, only to find out that Batching is not what we thought it was.  Maybe we should of researched a bit more but the company seems very motivated to adapt to customer needs.  How can any production shop make this work without doubling your work?  Please comment and vote!

 

By Tylin Torcello on 03 September 2019Business Hub ideas Submitted
1
Vote

MultiWarehouse-Locations

Problem, We have three stores, with same products, we could have only 1 inventory location, And we need to control the information how many products we have in each store, so if the inventory we could have more locations and the report with cost of product would be great

By Daniel Villanueva Ortega on 02 September 2019Business Hub ideas Submitted
7
Vote

Become a drop-shipping supplier for websites that is out of Deconetwork

There should be an intregration to be able to fullfill orders for other website owners such as shopify etc.

Lots of our customers would like to us to dropship their orders and none has a deconetwork website.

There should be an add on for additional cost to be like a printful on Deconetwork

7
Vote

NAME / NUMBER Pricing option

Currently name/number under Transfer Price, It would be easy to have its own pricing table for just name number instead of under transfer. 

3
Vote

To existing products: Applying pricing, print method assigning/adjusting in bulk

I have added products Manually from varies supplier catalog, Total around 200 products.

Currently, all 200 products show as default pricing, location, decoration methods.

Out of 200 shirts, 100 will be screen printed (Front & Back), 50 will be (Embroidery Front left only), 50 will be (DTG only)

How can I do that with simple selecting product in bulk, 

I want to able to re-assign screen printing prices, embroidery prices, print locations in one click action instead of a product by product one by one.

 

 

11
Vote

Credit Note

How about the possibility of creating a CREDIT NOTE in the Deco.  We often need to raise a credit note for a client for anything they wish to return or swap and the stock to be automatically put back into the inventory.  We have clients that want to change sizes on articles (not personalised, of course), or want to return samples and we struggle to provide them with a detailed list and the revised amount due. 

Currently we put a minus before the cost of each returned article in a new order (as the invoice has usually already been made and cannot be amended), which we then transfer to an invoice, so the client can see the correct value .... However, the inventory has to be changed manually, otherwise the garment is put into the stock/inventory twice and our stock levels are incorrect.

By Christine Tréhard on 23 August 2019Business Hub ideas Submitted
4
Vote

Production Spec Options

My company is transitioning over from Shopworks Onsite software.  The biggest change for us is how production is handled on deconetwork.  It appears that there is no consideration for the processes involved such as mesh counts, print order, needle sequence.  In the shopworks program, the designs are setup in a way that I can list the mesh counts of the screens involved, print order/sequence, ability to enlarge artwork for proofing and also the customization to setup approval tabs.  Our production system currently call for a proof of the first printed sample (on pellon/paper/sample tee) this is signed off if it meets our specs.  Next we have an approval on the first printed piece of each order.   We also have the ability to do this for our embroidery department as well.  We are able to link the design with the thread color and needle sequence that is stored with each design so that it does not have to be figured out each time we load the design.

We attach this information to our seperations for the screen department so that they have an idea of what they are doing.  The print order print sheet in deco network is too much.  Most jobs in an order use the same design.  Production does not need a picture of each item with the same design on it.  We as in the Screenprint industry usually print the same design on flat goods.  In shopworks, we have a print spec screen that we can click designs on and off for example if 12 shirts get a front and back, both designs would be checked.  If they had 8 sweatshirts that just got the front print, the back print would not be checked for those items.  Let me know if others have this problem by voting for more production spec options.

Thanks and Print Away.

Brian

 

By Brian Kemp on 22 August 2019Business Hub ideas Submitted
4
Vote

Unspecified Products / Merge Purchase orders

I would like to have the ability to either merger Purchase orders or convert the products to unspecified products before raising a purshase order.  For instance: we have many instances where we order from Alpha Broder and Sanmar the same day.  If we can't get an item from one supplier, we just order it from the other supplier if they have the same item.  Currently we only have the option to make the products unspecified after we raise the purchase order, leadint to multiple purchase orders.  After creating an unspecified purchase order, when I raise the next purchase order, I think the options shoud be the 1.  new actual vendor 2. merge with the same vendor or 3. convert to unspecified an merge with existing unspecified po.

Thanks,

Brian 

By Brian Kemp on 21 August 2019Business Hub ideas Submitted
1
Vote

Easier Purchase Ordering! Not Live Order

Hello,  I would like to see the purchase order - ordering process switched to the same format as recieving a purchase order.  When I go onto a suppliers site to order, all of the items are checked when I raise the purchase order.  I have to first deselect the boxes, luckily there is a deselect all box, but an unnecessary click.  I feel that the items when selected should have a highlight go accross the whole line so that I know that I ordered that item.  When ordering, I have many lines with different items and sizes that need to be ordered.  I currently have to basically trace the check box across to see where I am on the page everytime I look from screen to screen.  Please make this change for us that don't use live ordering.

Thanks,

Brian

 

By Brian Kemp on 21 August 2019Business Hub ideas Submitted
0
Vote

Save Credit Card Numbers to allow automatic billing.

We have quite a few customers (mostly companies) who reguarly place orders and want automatic credit card billing.  We need two features for this to work correctly:

1. We need a form that we can send the customer for them to sign/approve recurring billing
We are currently having to use Adobe Sign to have them sign an  authorization form and then have to manualy look it up and enter it for every order. 

2. We need Deconetwork to have the ability to store the credit card numbers by customer on their account. Ideally the customers would have to enter it them self when they are sent the approval form.

We would get better transaction rates on processing if customers are entering the cards themselvs istead of staff members.

*This feature should be optional because it will require operators to annually certify for PCI compliance in the US.

By Martin Burkholder on 15 August 2019Business Hub ideas Submitted
2
Vote

Upload from .ESA (Wilcom Embroidery Fonts)

We have different reworked font for Embroidery.
The fonts are made with Wilcom Embroidery Studio and the file extension is ESA.

By Sabine Freiwang-Klug on 15 August 2019Business Hub ideas Submitted
4
Vote

Add the Order Description Field to the invoice/quote/P.O.s etc

In many cases, It is very hard for customers and sometimes production (if you are still using a paper trail) to distinguish which order is which without the "order description" field showing up on any of the printable paper trails.  So many times schools complain to me that there is no way to tell what each of their Invoices are for.  Is it for the track team or the wrestling team or the football team?  Because, currently, we cannot create account holders (schools) with subaccounts (individual coaches for each sport) I have to use a generic school account for every order.  They only way to distinguish them from one another is to label the order in the "Order description" field and it does not show up on any printable or downloaded documents that i can tell.  This seems like a very easy fix and it would do worlds of good.

Also, it would be great to add the salesman: field to all printable and downloadable invoices/quotes 

By Wes Barker on 14 August 2019Business Hub ideas Submitted
7
Vote

[screen print] Different Minimums According to Number of Colors

We should be able to scale our minimums according to how many colors are in the design. 

For example, I was 12 piece minimums, but for 1 color designs only. For any design 3+ colors maybe I want the minimum to be 36 pieces. 

By Justin Rodriguez on 05 August 2019Business Hub ideas Submitted
4
Vote

Apply Coupon in Business Hub

Coupon availability should be handled like other availabilities in Deco.

Business Hub Order Screen should include a row/drop down to select from available coupons to apply, in the Subtotal are below the shipping row.

By NICOLE DORR on 29 July 2019Business Hub ideas Submitted
2
Vote

Ability to change Business Hub column layout

It would be nice to be able to sort/adjust the order of the Columns or Fields in the different screens in the Business Hub.

As an example: Right now, the Order screen shows the Order # in the first column, but I would like to see the Order Date in the first column and Order # in the second.

By Justin Meriwether on 29 July 2019Business Hub ideas Submitted
4
Vote

Cosolidated Purchase Orders & Inventory Pull Information

Inventory is a great tool to automate the process of tracking items On Hand with Items Needed.  

Problems: No Consolidated View Available for Items to Be Ordered and Items Pulled From Inventory

If I am using the systme correctly, there is no consolidated view of how product procurement is being handled for individual or group orders.   The current process has limited visibility into by requiring 2 separate screens/documents to be viewed to get a complete picture of order procurement.  This makes veiwing/managing ordering product from suppliers versus pulling inventory on-hand challenging.  

  1. To Be Ordered: PO
  2. From Inventory: Inventory Pull Sheet

Recommendations:

1. Please revise the PO system to show the following in the PO:

  • Total Items Ordered by Customers
  • Total Items Pulled from Inventory
  • Total Items to Order
  • Total Items to Allocate to Stock

2. Add Order Procurment Button in the following areas

  • Order Production View
  • Overview
  • Production
  • Order Procurement Button will show a summary of how items are being sourced and included Items to Be Ordered and Items Pulled from Inventory

The Inventory Pull Sheet as a stand alone item is still important for the physical inventory pull.  

By NICOLE DORR on 26 July 2019Business Hub ideas Submitted
9
Vote

Delayed production Warning

Orders in production that haven't been marked as done by the suggested production time should auto highlight (say in red) & the system should warn you that you're having a service level failure............ (yes I'm having a bad day with late orders) ginning w/ smiling eyes

By Richard Mattinson on 22 July 2019Business Hub ideas Submitted
2
Vote

Facebook Pixel - please track ALL standard events

Can you please get the Facebook Pixel to track ALL standard events, not just PageView and Purchase?

 

By Niki Merrett on 17 July 2019Business Hub ideas Submitted