On the fundraising site. when you reach the set pricing page with the slider. The headline price shows the maximum amount the customer would pay. This is misleading as it inevitably comes out as the most expensive price they would every pay ( for 1 Shirt potentially! ). As the customer increases the volume, the price goes down, but this headline price stays the same. The bottom profit figure goes up as the slider is moved, but the this is not exlplained either. So the customer has to work out for themselves what they are paying per unit. Just need a clearer explanation that the unit price will go down as the quantitiy goes up.
The thoery is great, its just not clear enough for customer to see what is actaully happening. Its such a great tool, but I feel there is a blockage withthe explanantion the customer sees.
we have the necessity to combine some products' inventory.
I'll explain our problem with an example.
We have this product (1) that in some stores can be decorated, so it's ok that the photos are simple and "neutral" (1a).
But in other stores, this product can't be decorated, we sell it with our design, so I would like that the photos be more appealing, but I don't have the possibility to change the photos for each store.
So I found another method, that is:
I uploaded other products (2) with customized photos (2a).
Is there a way to unify the inventory of the product 1 with the inventory of the product 2, since the product is the same?
Please, please, please can there be a way of managing the product colours. We import a lot of our products and our colour palette is a complete mess! It would be great if we could simply either create a CSV and update that way (so for example whenhave a new brand) and how cool to be able to modify a palette afterwards. In our custom palette we have loads of colours that should be moved against a specific brand or are no longer required.
Please vote for this and make life easier for all!!!
Bulk import has a limited number of fields and this really needs to be increased. Couple of options that need adding as a matter of urgency:
1. Supplier field - this is not the same as a brand - this is where you may purchase a product from, so Gildan is the brand, Ralawaise is the supplier
2. Discount - we have multiply options on discounting, but as a mimimum we should be able to choose from YES = discount NO = no discount
3. Availability - we run multiple store fronts, but not all products are across all brands. Again the minmum could be = BUSINESS HUB ONLY; YOUR STORE ONLY
Pre-Decorated products require the same minimum quantities that are set for the Decoration Processes used. This does not work for online stores where people are ordering indvidual products. The current work-around from support is to make a copy of the product and use a different decoration process that is set-up with a minimum of 1. This is very time consuming requires many additional work arounds, and is not efficient.
I have 2 ideas that would help solve this issue:
These 2 options would allow:
It should be possible to bulk set VAT exemption for products. The main use case for this is childrens clothing: it should be VAT exempt in the UK but this is not set by default.
The only possible solution right now is to go into every single childrens product in your catalog one by one and tick the 'VAT exempt' tick box. This is totally impractical considering there are over 300 kids items in the Ralawise catalog alone. To be honest, these childrens products should be set as VAT exempt by default, but since they're not a way to set these in bulk is much needed!
At present, we have no option but to charge VAT on these items and overpay VAT to HMRC for these sales. Help!
I would like the ability for my customers to start a campaign from a decorated product (Template)
Pencarrie catalogue is over 2 years out of date - this could desperatley do with an update!
When customers are looking at clothing but want to see more detail in the printing type they can scroll over the area and it brings it up closer to see. Some embroidery is more specific, some colours might not show up on the clothing colour you've chosen etc.
Less return or unsatisfactory results.
We need the ability to send orders to Quickbooks in different categories. This would help us keep track of how much sales we have for each department. Our last system let us send embroidery info to embroidery sales, printing info to printing sales, and apparel info to apparel sales and so on...
It would be really useful to be able to re-order the colours of a particular garment on the Admin > Products > Product > Colours screen. Currently the colours display in a completely random order which is a little frustrating. It would be great to be able to set a specific order on the product page and have this mirrored in the swatches on the storefront and in the designer.
Also, there's actually no option to remove a colour once you've added one. This would be useful too!
Moving into a new warehouse we would like to set all correct and make all easy to find - any chance on adding a stock-location-field on the inventory page? Just a simple text-field would be sufficient so one could add a code as such.
If this was possible adding the content of field into the worksheet (and packingslip) would make it easy when pulling stock on an order.
Hope it is a easy to acchive
We are expanding all the time so it is important to us that our platform (Deco Network) is as streamline as possible to keep customer enquiries/quotes/orders to an efficient level.
We curracntly use DPD and would love the Deco network team to seriously consider setting up some UK shipping Suppliers so as we can book on shipments with ease and keep the system down to one system for 80% of our work so as we can streamline the process from order/production/shipment.
If you need any further information from us then please let me know.
I would love to hear from other UK suppliers using deco network as to if this would benifit them also.
It would be helpful to include the payment method in the Export Order Payments to help qith reconciling Quickbooks.
It would be great to have a stock designs report to see which designs from which library are being used, so that store owners can decide if the monthly payment is worth it.
Every time I have to look for a product template and I open up this feature I am presented with over 5000 pages to look through. It is interesting (see image) that when you first open the products template screen you will see at the bottom, pages you can select. Example 1, 2, 3, 4, 5, 6, 7, 8, 9.... 5838, 5839 - If you are looking for a particular product moving through all these pages will take quite some time. If you use the category selector box it only provides a small sampling of the items that seem to be available if you manually go through the pages. The selection boxes at the top are completely useless and I have no idea what their purpose is. I have shown an image below of the opening screen for the Product Template selections. I have also included a search box that should be added to allow you to search for a particular style or vendor. The page listings at the bottom should also be changed to allow you to get to a certain page more easily. Example: try going to page 3300.... It will probably take 30 mins to get to that page, and as you go through you will find many products that don't show up in the category or other boxes. If you click on any of the top boxes you will find that most of the pages on the bottom that were there just disappear... leaving you with around 62 pages instead of the 5000+ showing at the begining. Maybe its just me but I feel changing this feature to be more user friendly would be a great idea. Let me know if I am missing something here as no one else has brought this up.
Offer the option to purchsase the designer tool to Embed on your own website.
We have items that are in stock that we can do 24 hour on most but we also sell stuff that we can get in our hand in 2 days to 5 days and we should be able to activate rush fees for the products we want and not on the item that we do not want to offer rush
There should be basic embroidery settings for garment types, the one we download from Deco has very low density for hats that we have to use our software to edit it , when it should be just download from deco and use it instead of spending more time and labor
On gift certificates having the ability to see what order/s they where used on encase a customer quire the order
The scenario some schools we work with give the parents gift certificates to buy school uniform with us, we where contacted by a parent asking why her code was not giving the full amount. After checking if it was used (it was) I tried to check if it was used by the right person but with the easiest way to find where a code is used is to generate an order report that would take a while as the code could have been used anywhere in the last 2 years
So what I am asking to happen is have gift certificates be able to tell me the orders they have been used on for the purpose of checking when and who used them encase it is queried by a customer