We have items that are in stock that we can do 24 hour on most but we also sell stuff that we can get in our hand in 2 days to 5 days and we should be able to activate rush fees for the products we want and not on the item that we do not want to offer rush
There should be basic embroidery settings for garment types, the one we download from Deco has very low density for hats that we have to use our software to edit it , when it should be just download from deco and use it instead of spending more time and labor
On gift certificates having the ability to see what order/s they where used on encase a customer quire the order
The scenario some schools we work with give the parents gift certificates to buy school uniform with us, we where contacted by a parent asking why her code was not giving the full amount. After checking if it was used (it was) I tried to check if it was used by the right person but with the easiest way to find where a code is used is to generate an order report that would take a while as the code could have been used anywhere in the last 2 years
So what I am asking to happen is have gift certificates be able to tell me the orders they have been used on for the purpose of checking when and who used them encase it is queried by a customer
I would like the ability to be able to add non-supplier products that don't necessarily print on apparel or mouse pads such as custom vinyl decals. The custom vinyl decal is the actual product.
I would like the option to add a Modal Widget to the website builder.
I'm imagining it working in 2 parts, the Modal Link and the Modal Window. The Link works like the Button Widget, and the Window works like a 1-Column Widget, letting you use other Widgets inside the Modal Window.
The settings will let you change the normal options, like backgrounds, borders, max-width, padding etc, but you can also choose the overlay colour/transparency and how rounded the corners are. You also have an option that lets you open the window on page load instead of with a link.
Is it possible to add lightboxing to the Image and Gallery Widgets? You can already add a link to an Image Widget, so maybe add a checkbox below that to open the image in a lightbox instead, then do something similar with the Gallery Widget.
I want to be able to clone or duplicate an existing page within the DecoNetwork 8 Website Builder.
I have a handful of pages that follow the same general design layout, and it's time-consuming and vaguely soul-crushing having to redo the same layouts over and over again. If I could clone an existing page, I could do the layout once, then save an hour each time I need to do a new page by just cloning it.
Please integrate RR Donnelley.
RR Donnelley is a Postal Qualified Wholesaler (PQW) working closely with the U.S. Postal Service® to help businesses send shipments internationally. RR Donnelley helps customers access discounted international shipments, facilitates customs clearance, and offers enhanced tracking with visibility down to package-level details.
Here are the services they offer.
Domestic Economy Parcel
Domestic Priority Parcel
Domestic Parcel BPM
Domestic Priority Parcel BPM
International Priority Parcel Delivery Confirmation
International Priority Parcel Non-Delivery Confirmation
International Economy Parcel
International International Priority Airmail (IPA)
International Surface Air Lift (ISAL)
Priority Mail International (PMI)
Express Mail International (EMI)
I want the ability to create custom widgets blocks in the builder that can be used on multiple pages. Editing the base Widget Block edits all the pages that use it.
A better option would be to create the sidebar once, then just drag that Custom Sidebar Widget into each page I want it. If I want to make a change to the sidebar, I change the base Widget, and it makes that change to the widget on all pages that have it.
You currently have to add images to the Image Gallery widget one at a time. Each time you add an image it takes 4 or 5 clicks. It can be frustrating and time consuming if you have a large gallery of images you want to display.
I propose being able to shift+click, ctrl+click and/or cmd+click to select multiple images and add them all at the same time. It actually baffles me that this isn't default behaviour.
You also can't rearrange the images within the widget, which can be a pain if you just want to swap 2 images in the middle or something similar. A simple drag and drop interface works well for this.
Currently you can only have one style of dropdown menu in the main website navigation, either Simple or a set Width (content, page, etc). The Set Width looks good when you are displaying image categories (like for the Designs page), but doesn't look good when it's just a few text links (like for the About page).
I want to be able to use a Set Width dropdown menu for some dropdowns, and a Simple dropdown menu for others.
In version 8 after a garment has been decorated there are icons that appear at the bottom of the page. One is $. Right now, if you click on $ you are taken to the request a quote page, but the design that was created is lost. Is it possible to have the design carry over to the quote page? This would be a highly valuable feature and make us more competitive with Custom Ink.
I would like to integrate DHL Italy to our shipping methods.
As a shop owner, I require the ability to make a copy of a template that I've created with the template builder so that I can, copy the template and make small incremental changes without having to recreate the entire template.
On simple templates it's not a big deal to recreate, however a template with 12+ text elements is tedious and time consuming. Ability to copy the template would be a significant time saver.
Let me know if any questions.
Whether I'm working in a specific category or if i search for a product, upon exiting the product Deco returns back to the full list of products instead of to the results of the search or back to the category I was currently working in. It makes for quite a tedious process to repeat the search several times in some cases. I often have the same product duplicated several times because the webstore all have different and very specific criteria for personalization and decoration options. I use custom fields to meet their requirements.
Please set up a commercial relationship with USPS so DN users can take advantage of commercial discount rates!
USPS is very difficult to get commercial discounts on USPS for small businesses.
PayPal has a commercial relationshiop with USPS and by being a business account holder with PayPal, you can take advantage of their size and take advantage of their discount. As a result of this, I don't print USPS labels (which I use often) from there. PayPal charges my PayPal account for all shipping I purchase through them. It would be much easier to do it all from DN.
DN should be large enough to qualify for a commercial relationship like PayPal's. I am assuming PayPal marks their rates up some before passing on the discount...so DN would have a new revenue stream too. It's a win-win.
please consider to develop API connection to shipcloud.io (more information for developers here: https://developers.shipcloud.io/concepts/ )
Instead of adding a separate API connection for every single shipping carrier in the European (or especially German) market, there is a way to have everything covered with on gateway.
This is also of benefit as currently no German shipping provider is supported by DN.
DN Support Ratings
Will you please change your support rating system to ask 2 separate questions?
1. Please rate your experience with you Support Represenative (or something to that effect)?
2. Are you satisfied with the answer DN provided on your issue?
I am guessing your rating system is not accurate. I am also guessing that your Support Representatives have compensation tied to their ratings.
Here is why it is not accurate.
Most of my experiences with DN Support Reps are awesome.
DN technicians are generally well trained and know their stuff. Many times they are messengers delivering content from Development or the Catalog Team that may not meet expectations, My ratings do reflect my optinions of the contaent because the Customer Support Technician does not deserve it.
The feedback you receive will be more actionable bc it will tell you if you have Customer Service/Technician Training vs. Product Functionality challenges....or to say that in a more positive way satisfaction:)
Not sure if an idea is the right place to put this.
Please add more decoration processes (like up to 10)! This simplify/solve many issues in DN:)
1. All Decoration Process should have the oporion of pricing based on quantity, # of colors, size.
2. Solves Team Name and Number Issue!
3. Solve Decorated Product Pricing issue when team name and numbers are offered.
4. ....and so much more:)
In the Supplier Product Catalogs the decoration views need to be in standard order.
When is DN's Supplier Catalog Product Entry Process going to be changed to resolve this situation and existing products checked for correct decoration view order?
DN User Impact: Building Decorated Products is very time consuming, inefficient, and frustrating.
1. Decorated Products require decoration views to be in the same order across all products selected or the designs are applied to the incorrect view.
2. After building a decorated product, each individual product has to be checked and edited to correct the decoration view order.
3. Decorated Products then has to be reconfigured to ensure the designs show up in the correct place on the decorated item.
4. Supplier Product Catalog Views are entered and built by DN, the order should be standardized, and accuracy should be checked in DN's QA process prior to making active.
5. Related Support Issue #53010 Response from DN Support:
"These need to be edited manually at the present time. I reached out to our catalog team about this and there's not an option to apply this action in bulk."
This is a DN Supplier Catalog Entry Process Issue and it should not be the responsibility of the end user to mitigate systemic problems with dependent DN activities.
Thank you for your attention to this issue.