Pre-Decorated products require the same minimum quantities that are set for the Decoration Processes used. This does not work for online stores where people are ordering indvidual products. The current work-around from support is to make a copy of the product and use a different decoration process that is set-up with a minimum of 1. This is very time consuming requires many additional work arounds, and is not efficient.
I have 2 ideas that would help solve this issue:
These 2 options would allow: