General Ideas

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Select Product description tab order/suppression

A non decoratable product lists tabs including colors/sizes, shipping and description.  Create a default tab order that applies to all products, but allow the administrator to change the default order for all products, or override and set the tab order for a specific product.  Also allow for tab display suppression and allow for an additional tab and allow the adminstrator to enter a custom label and info for both site-wide default, or product specific.

By David Smith on 29 December 2016General ideas Submitted

SSL Certificates through DecoNetwork

We should be able to purchase and install SSL Certificates through DecoNetwork like many platforms. After pulling up some informaiton on such, InkSoft has the capability for their customers. See:


Option to edit the HTML for every individual page

Would be great when you can edit on HTML level the individual pages.
As of now it is only possible through CSS but when you want to add some text or replace text this isn't always working.

Please vote!

By Jelle van der Mijl on 13 December 2016General ideas Submitted


Allowing multiple abandoned cart emails to be sent to customers will help capture lost sales. The only way to send follow up abandoned cart email messages is to manually go into each abandoned cart transaction and copy/paste into an email message or automated service since we cannot download a report of abandoned cart customers either. If we do not capture the sale after the first email our chances are slim to get them to come back to complete the purchase. Thank you for your votes and consideration for this enhancement! More sales = win / win for all!  smilingideathumbs up

By Jann Middo on 18 October 2016General ideas Submitted

Get Customized Decorated and Custom Products on One Site: Decorated Base Products Should Not Appear in Online Product Catalog for Designer

Business Issue:

Two distinct websites are required to sell decorated products and customer designed products if the decorated products require different settings for the base product than the blank product used for custom decoration.

Technical Issue: 

  • Decorated products require an active product to appear online available for purchase.
  • All active products appear in the on-line catalog for use with the online designer.
  • Products used with the online designer require a different set-up than products used for decorated products in most cases.  
  • Listing duplicate products in the online designer or products with custom fields like "personalize my shirt back" is not logical

Business Impact:

  • Two websites to manage, Two separate carts for customers
  • or Duplicate products shown in the online designer
  • Both optoins are difficult and/or confusing and the end result is lost opportunity.
  • We need to capture customers from one site and not have to send them all over the place to buy with us.
  • Customers want an easy one-stop-shop experience and requiring 2 separate websites (or carts if you use the shop button to send to the decorated products hosted on the separate site) means a huge loss in revenue.  It is too many clicks and too complicated to buy this way!
  • End result, loss of time, Loss of efficiency, loss of revenue, poor customer experience.  


Several ideas have been offered by Multiple customers, including me, to solve different aspects to this problem.  There are many ways to approach this.

My recommendations:

  • Short Term Soltuion: Enable Custom Fields to be selected at the Decorated Product Level

          This would eliminate the need to have so many duplicate products in the catalog, save time, and elminate the need for two websites.

  • Item Level Blank or Decoration: Expand the product status options to include an option of Active Decorated that could be used and displayed as a decorated product but not in the blank product catalog used with the online designer.

          Elminates need for two websites, provides complete product customization for all decorated products, still requires duplicate products.

          Active Blank (listed in online catalog for use with the designer)

          Active Decorate (available for use with decorated products, but not lited in online catalog for use with designer)


  • Long Term Solution Enable the same customization capabilities at the Decorated Product Level as the Product Level.

By NICOLE DORR on 06 October 2016General ideas Submitted

Auto Update Catalog Products

It take hours to update the catalog.  Please add an option for us to allow our catalog's to be automatically updated.

By NICOLE DORR on 29 September 2016General ideas Submitted


We have had inquiries from customers about accepting Apple Pay. As more and more customers are using Apple Pay it would be great to have as an integrated payment gateway option. VOTE FOR APPLE PAY!

By Jann Middo on 21 September 2016General ideas Submitted

Limit Vinyl colors

For those that do not do full digital vinyl transfers, it would be great to see a way to limit colors like we have with screen printing as well as minimums if need be. 



Decorated Products: Same Management Capabilites as Catalog Products

1. Decorated Products need same management tools as catalog products

For example,we need to have the same availability tools as the catalog products:

  • Availability: Determine where decorated products are allowed (stores, business hub)
  • Product Status: Active/Inactive (so we don't have to delete products that are not currently available)
  • Size: Determine size availability by decorated product as well as catalog
  • etc...

2. Decorated Product Creation/Management from 2 Locations;

  1. From the primary settings
  2. From the affiliate store (so affiliates can still create there own)

By NICOLE DORR on 12 August 2016General ideas Submitted

New pricing table

We need a pricing table that multiplies the square inch size of the logo by a defined price. But the price per sqaure inch will change based on a definable size range and quantites. See our website for an example.

By Samir Sifri on 03 August 2016General ideas Submitted

Free use registration fields

We need to know if our customer fill right some important fields.. we notice that under "configure" we can decide only the Maximum Characters, and not the minimu, and if it can be numeric or alphanumeric... it's useful to have controll on this thing!

Another useful thig is that if a store have 2 types of customer: company and private person, come out different field during the registration, if one choose company, appare some fields, and if choose private there are some other fields... so you have all the information you need for invoice.



By Ilaria Turco on 06 July 2016General ideas Submitted

Abandoned Cart Email

I like this function a lot BUT It would be great to see the Abandoned cart email feature images of the items left in the cart. 


Ability to pick which live products get added

Currently when we add a brand into our system, it adds every product listed under that brand. Some products we do not want to offer but there is no way to delete live products that are not being used. This adds a lot of clutter to the back end and it would be nice to see an option added


Manually Override Product Categories, Product Defaults & Status when Importing

We really need to be able to override product defaults, categories and status when imporint products live products. It would be nice to review live products before activating or at least override these options before adding to our live products


Facebook Store & Pinterest Buyable Pin Integration

I'm considering paying for Shopify just to get the ability to allow people to shop my store directly from Facebook and Pinterest. I would LOVE if Deco would integrate, so I don't need to pay for another service.

Social Media is such a large part of our culture, it makes sense to allow people to shop right from their profile.

By Kristine Hamaty on 06 June 2016General ideas Submitted

Bulk Action to change Product Defaults

I would really like to have a bulk action to change the product defaults.

It is very laborious to go into each product individually especially when pressing save you are returned to the start of the product list not where you just came from.



Set Product Defaults when Manually adding Products

I would really like to be able to set the Product defaults when Manually adding a bunch products.

Currently, I can't really determine what sets the product default!



Better Search Options

It would be great to see better search options implemented. Here are a few I think would be great:

1. Search by garment color

2. Search by garment size

3. Search price range (Ex: $9 - $12) 

4. Search by print method



Coupon Start and End Date

Would like to see the added functionality of being able to add a start and end date (and time if possible) to coupon codes.



Wilcom to auto digize designs?