Pencarrie catalogue is over 2 years out of date - this could desperatley do with an update!
Would be great to have some more detail / interaction around thread colours when customers upload their own logo into the designer, even if this was a drop down box asking the customer how many / which colours were in the design but ideally the system would check this and display it itsself.
When customers are looking at clothing but want to see more detail in the printing type they can scroll over the area and it brings it up closer to see. Some embroidery is more specific, some colours might not show up on the clothing colour you've chosen etc.
Less return or unsatisfactory results.
We feel that it would be good if customer notes that have been added to a customers account are displayed on the "create a quote" or "create an order" page. This information should be visible to us whilst making the quote/order but not displayed to the customer. Therefore we would know if an internal note has been placed on a customers account when creating a quote or order from the same page.
I'd still like to have the ability to do the art approval before the order is payed. Unfortunatley in this industry it has been the standard for some time. I also feel as if it would be easier for our artist to be able to pull the "needs changes" files from Deco rather than having to have them emailed to him. I don't want to switch customers to NET terms to require this and we still can collect payment upfront. However, I'd like to provide my client the mockup prior to payment.
For non-English websites it is quite important to be able to create a more flexible Affiliate store
outside the standard language you also want to be able to offer foreign language
Now you can only choose the language that the main website uses and this is not enough
I'm not convinced Smart is the right word.......... Can the system not be amended so
a/ smart selected products go in to business hub but not live on the site by default?
b/ individual products rather than whole catalogues / supplier ranges can be added
c/ The very badly auto-selected product categories are not included
We don't all do products with pre-designed logos..........
So the ability to use the facebook / twitter share functions for blank products would be a massive plus
We need the ability to send orders to Quickbooks in different categories. This would help us keep track of how much sales we have for each department. Our last system let us send embroidery info to embroidery sales, printing info to printing sales, and apparel info to apparel sales and so on...
We've had a few customers say they haven't recieved the "Order Shipped" email. A read receipt would be great so we can then know if our salesman needs to follow up and notify them that their order is complete and ready for pickup.
We need the ability to add a raster file into Business Hub and mark the colors ourselves without modifying the image. This way, we can still quote our customer, and add mockup for simulated process, or any designs with halftones. Using the file attachment works for now, but long term this would be very valuable as our designer has to make mockups outside of Deco and it has to be priced out manually or else the mockup will be blank.
Calendar Production View - surely one of the most important production management tools. Drag n drop orders to different days to change the production dates. Calendar view ideal for large screen view in the production area for quick reference to orders due when rather than through a list.
We are looking into doing a print of the month/print of the week by incentivizing our customers with account credit (Good way to collect PR content). However, I'm trying to have them fill out a form and submit their images to us. Currently, I would have to use another form it looks like and embed it. Is there a way to add an upload files to the current form? If not, let's get it going. Small feature that goes a long way.
The back end has the ability to set minimum quantites by product and by print process. If you are using multiple print processes it becomes confusing to the end user as to what the minimum quantities are for each product until you get into the designer.
Why is this information not able to be shown on the front end? Can you make it an option in the blank product listing widget in the design tab?
It is really import the sku due to the importance in accounting process. In inventories if you have the sku you are able to use it and the integration will run way much better
Using SKU will allow you to have inventories ok in quickbooks otherwise you have to recreate an artificial number in order to identify
It would be really useful to be able to re-order the colours of a particular garment on the Admin > Products > Product > Colours screen. Currently the colours display in a completely random order which is a little frustrating. It would be great to be able to set a specific order on the product page and have this mirrored in the swatches on the storefront and in the designer.
Also, there's actually no option to remove a colour once you've added one. This would be useful too!
Being able to set custom production statuses is a great feature and helps us to manage our internal workflow more easily. However, there are a few things that could make them far more useful:
As a side note, it would also be great to be able to change the order of the columns in the Production view!
We recently started putting our stock levels for items in and have noticed that it is automatically pulling items from our stock and not creating a purchase order, so no one knows these items need to be pulled as they already show as "recieved". We need some way to know what is actually ordered and if someone needs to pull from stock. Giving us the option to create a purchase order from stock is necessary to be able to use the inventory feature on Deco.
I feel like when creating a new customer you should be able to auto complete the address form based on a small about of information like the street. I see this all the time on other websites.
Here is a stack overflow about it.