Recent Ideas

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Additional email address in Customer

The majority of our customers use different email addresses for the person ordering and the accounts depart who need the invoice, it would be great if when you setup a new customer you can list two email address so that when sending quote/order/invoice etc you can select the relevant email address or both.


By Liana Hendy on 12 March 2019Business Hub ideas Submitted

Team Names

We are finding more and more customers are wanting individual names 'embroidered' ont there garments however the Team Names function only allows us to select print. It would be great if this function could be opened up to embroidery as well.

Many thanks

By Liana Hendy on 12 March 2019Business Hub ideas Submitted

Products Only Account Access

Add an account option so the user can only access our products listing along with adding and deleting products and updating their information.

By Alex Thomas on 07 March 2019Business Hub ideas Submitted

Import Orders

I am looking to see if there is any way to batch import orders to business hub via a .csv file. We have HUGE baseball leagues using SIPLAY to create their rosters and orders to be sent to us. We currently have to spend hours and hours compiling, adding, and imputing data from the information they give us. We know there has to be a more streamlined way to batch import orders when the data has already been put into a .csv file.

By Stephanie LaFleur on 07 March 2019Business Hub ideas Submitted

Decorated Products: Decoration Process Min Quantity Override & Select Price Table

Pre-Decorated products require the same minimum quantities that are set for the Decoration Processes used.  This does not work for online stores where people are ordering indvidual products.  The current work-around from support is to make a copy of the product and use a different decoration process that is set-up with a minimum of 1. This is very time consuming requires many additional work arounds, and is not efficient.

I have 2 ideas that would help solve this issue:

  1. Add an option to Decorated Products: Decoration Process Minimum Quantity Override
  2. Add the option to Decorated Products: Select Decoration Process Price Tables 

These 2 options would allow:

  • The use of the correct decoration process
  • Customers to purchase decorated products at quantity of 1
  • Manage Decorated Product pricing in pre-formulated uniform way.
  • Reduce the number of duplicate products that need to be created and managed in the product catalog.
By NICOLE DORR on 07 March 2019General ideas Submitted

Bulk set product VAT exemption

It should be possible to bulk set VAT exemption for products. The main use case for this is childrens clothing: it should be VAT exempt in the UK but this is not set by default.

The only possible solution right now is to go into every single childrens product in your catalog one by one and tick the 'VAT exempt' tick box. This is totally impractical considering there are over 300 kids items in the Ralawise catalog alone. To be honest, these childrens products should be set as VAT exempt by default, but since they're not a way to set these in bulk is much needed!

At present, we have no option but to charge VAT on these items and overpay VAT to HMRC for these sales. Help!

By Julian Regan on 06 March 2019General ideas Submitted

Quotes in Business Hub

The Business Hub needs the ability to just choose the number of print colors for each location on the garment when giving a screen print quote. As it is now, we have to open the Designer and create a design of some sort just to get a quote. I understand having the Designer as an option for quoting. We have plenty of customers that walk in and call in for quotes. They are just wanting a Quick Quote. It would be a great feature to add because we do need to print out the quotes and email them. It would speed up the process for our team and customers.

By Joe Caricari on 03 March 2019Business Hub ideas Submitted

text knockout

Would be nice if the online designer had a knockout feature. So for example if you layered text on top of an image there could be a knocked out border around the text.


By Marco Gonzalez on 01 March 2019Online designer ideas Submitted

Campaign Templates (Decorated products)

I would like the ability for my customers to start a campaign from a decorated product (Template)

By Marco Gonzalez on 28 February 2019General ideas Submitted

Social Media Live Feed

It would be great to have a widget on the Website that allows a live link to Social Media Pages.

Therefore when posting to Facebook, Instagram, Twitter etc the widget would be updated with the latest post(s).

This will keep customers updated and engaged with the Marketing Message

AND ALSO updates the webpage which is good for Google! Google sees that something has changed and assumes the page is more relevant, getting better search results

By Becky Greenberry-Jeffs on 28 February 2019Store front ideas Submitted

Pressing Enter when in draft mode SHOULD NOT RELOAD THE PAGE

The fact that drafts dont' autosave is the most annoying thing in Deco.  Even more annoying, is that sometimes I press enter after I alter a price.  And if you press enter, it reloads the page and you've lost all edits.  This ist he absolute worst.  


Two solutions:

1)Auto save functionlaity

2)Disable the enter key from reloading the page.

By Micha Weinblatt on 27 February 2019Business Hub ideas Submitted

PenCarrie Catalouge Update

Pencarrie catalogue is over 2 years out of date - this could desperatley do with an update! 

By Sasha Nelson on 23 February 2019General ideas Submitted

Embroidery Thread Colour

Would be great to have some more detail / interaction around thread colours when customers upload their own logo into the designer, even if this was a drop down box asking the customer how many / which colours were in the design but ideally the system would check this and display it itsself. 

By Sasha Nelson on 23 February 2019Online designer ideas Submitted

Magnifying Zoom Tool

When customers are looking at clothing but want to see more detail in the printing type they can scroll over the area and it brings it up closer to see. Some embroidery is more specific, some colours might not show up on the clothing colour you've chosen etc. 

Less return or unsatisfactory results.

By Maisie Eldridge on 20 February 2019General ideas Submitted

Show Customer/Internal Notes on Create Quote/Order Pages

We feel that it would be good if customer notes that have been added to a customers account are displayed on the "create a quote" or "create an order" page. This information should be visible to us whilst making the quote/order but not displayed to the customer. Therefore we would know if an internal note has been placed on a customers account when creating a quote or order from the same page.

By Benjamin Dawson on 15 February 2019Business Hub ideas Submitted

Art Approval BEFORE payment

I'd still like to have the ability to do the art approval before the order is payed. Unfortunatley in this industry it has been the standard for some time. I also feel as if it would be easier for our artist to be able to pull the "needs changes" files from Deco rather than having to have them emailed to him. I don't want to switch customers to NET terms to require this and we still can collect payment upfront. However, I'd like to provide my client the mockup prior to payment.



By Hunter Strine on 14 February 2019Business Hub ideas Submitted

another language


For non-English websites it is quite important to be able to create a more flexible Affiliate store

outside the standard language you also want to be able to offer foreign language
Now you can only choose the language that the main website uses and this is not enough

By jan langius on 14 February 2019Affiliate store ideas Submitted

Smart Select

I'm not convinced Smart is the right word.......... smiling w/ smiling eyes Can the system not be amended so


a/ smart selected products go in to business hub but not live on the site by default?

b/ individual products rather than whole catalogues / supplier ranges can be added

c/ The very badly auto-selected product categories are not included

By Richard Mattinson on 08 February 2019Business Hub ideas Submitted

Ability to social share a blank product

We don't all do products with pre-designed logos..........


So the ability to use the facebook / twitter share functions for blank products would be a massive plus

By Richard Mattinson on 05 February 2019Business Hub ideas Submitted


We need the ability to send orders to Quickbooks in different categories. This would help us keep track of how much sales we have for each department. Our last system let us send embroidery info to embroidery sales, printing info to printing sales, and apparel info to apparel sales and so on... 

By JON LORTZ on 04 February 2019General ideas Submitted