When viewing an image on the website before selecting a product, the list of products show up next to the image for you to select the product you want.
1) First feature is to allow you to establish a sort order in the first series of products (and remaining products when you click on view all customizable products).
2) second feature is to supress the product categories that do not have any customizable products in them. Perhaps a check box or feature in the product categories to "supress category from appearing in the designer" so for those who use the cart for both custom products and non-custom products, you dont have a bunch of blank categories listed in the designer.
Imbed an instructional help video in the designer that pops up and gives a quick tutorial on how to use the basic features of the designer. In addition to a complete overview of all the features, I would also suggest 2 or 3 different short tutorial videos imbedded in the section the user is interested in that pertains strictly to that section, rather than having to watch a long video and hoping it covers what they are trying to figure out.
In Deconetwork, if a customer places an order and the card is declined or there is a hold and review from the processor (authorize.net), the customer keeps getting payment errors and the order doesn't process. After several hours, the order will fall into the abandoned cart queue. All of the previous ecommerce carts I have used process these types of orders much differently.
The abandoned cart list should be for only those orders that the customer did not try to process payment.
The orders that the customer tried to make payment should go into a failed authorization cue and there should be email templates available for the website owner to configure that will tell the customer why the card was declined (the response from the processessor) and what we as a business will do (for example we will contact them to manually process the payment, rather than them continue to try to place the order, or worse, go somewhere else and order).
This would be particularly helpful to those customers who use debit cards. Right now, they just get a message that the card was declined, and if it is just being held for review and the process it again, then the funds in their checking account could be held for amounts much higher than the value of the order itself.
It would improve the designer a great deal if customers are able to resize the embroidery text faster with a finger or a mouse without using the confusing plus and negative tool.
The simple addition of a "Check All" and "Uncheck All" button within PO's would be a hug help. FOr large orders it can be very time consuming individually checking or unchecking the line items.
When internally converting a Quote to an Order in Business Hub, there should be a pop up window asking you to click again if you are sure you want to convert to an Order. Too frequently someone accidentally clicks this link when they are intending to click something else. The order then has to be cancelled and you need to start over.
On gift certificates having the ability to see what order/s they where used on encase a customer quire the order
The scenario some schools we work with give the parents gift certificates to buy school uniform with us, we where contacted by a parent asking why her code was not giving the full amount. After checking if it was used (it was) I tried to check if it was used by the right person but with the easiest way to find where a code is used is to generate an order report that would take a while as the code could have been used anywhere in the last 2 years
So what I am asking to happen is have gift certificates be able to tell me the orders they have been used on for the purpose of checking when and who used them encase it is queried by a customer
I would like the ability to be able to add non-supplier products that don't necessarily print on apparel or mouse pads such as custom vinyl decals. The custom vinyl decal is the actual product.
We have a supplier who can supply taxable & non-taxable products. Deco doesnt allow the option to alter the tax status within a Purchase Order. Please add an option to edit.
It would be awesome to be able to assign shipping methods to certain products. For example if you have a product that you don't want to be available for shipping and you want that product to be 'pick up only'
Can we get it so we can export all live orders. Basically anything in the overview tab
Please vote this one is a simple thing the set up is already there to be displayed on the overview
I would like the option to add a Modal Widget to the website builder.
I'm imagining it working in 2 parts, the Modal Link and the Modal Window. The Link works like the Button Widget, and the Window works like a 1-Column Widget, letting you use other Widgets inside the Modal Window.
The settings will let you change the normal options, like backgrounds, borders, max-width, padding etc, but you can also choose the overlay colour/transparency and how rounded the corners are. You also have an option that lets you open the window on page load instead of with a link.
Is it possible to add lightboxing to the Image and Gallery Widgets? You can already add a link to an Image Widget, so maybe add a checkbox below that to open the image in a lightbox instead, then do something similar with the Gallery Widget.
Just wondering if it would be possible to add the couriers DPD and Parcelforce to the intergrated shipping companies.
Along the same lines of being able to mass delete designs. If you forget to add a decoration process, or add a new process to your business, it's a pain to go through every design to add processes. I've got 200 designs to add processes to and reuploading/reorganizing them wouldn't be any faster.
An option for a toggle to include decoration cost in listed Wholesale Cost on the Order Financial Details Screen. This way you can clearly see & work out profits.
IE, Wholesale cost of goods, Cost of decoration and Sale Price. Easiy allowong calculations.
I want to be able to clone or duplicate an existing page within the DecoNetwork 8 Website Builder.
I have a handful of pages that follow the same general design layout, and it's time-consuming and vaguely soul-crushing having to redo the same layouts over and over again. If I could clone an existing page, I could do the layout once, then save an hour each time I need to do a new page by just cloning it.
When customers create a campaign, they want to see order details so that they can follow up with anyone who did not respond to the campaign link that they initially sent. The customers end up calling me to find who has and who has not ordered so that they can follow up with their customers directly.
While this was a request that was implemented some time ago--the current configurator does not remove ALL of the white or make the entire background transparent. Therefore, the pre-decorated image is not an accurate depiction of what the customer wants and it is also not in a format that is print ready.
Please integrate RR Donnelley.
RR Donnelley is a Postal Qualified Wholesaler (PQW) working closely with the U.S. Postal Service® to help businesses send shipments internationally. RR Donnelley helps customers access discounted international shipments, facilitates customs clearance, and offers enhanced tracking with visibility down to package-level details.
Here are the services they offer.
Domestic Economy Parcel
Domestic Priority Parcel
Domestic Parcel BPM
Domestic Priority Parcel BPM
International Priority Parcel Delivery Confirmation
International Priority Parcel Non-Delivery Confirmation
International Economy Parcel
International International Priority Airmail (IPA)
International Surface Air Lift (ISAL)
Priority Mail International (PMI)
Express Mail International (EMI)