Setting up a website is the same process as setting up an order or quote. It is a more difficult to set up a site but if you could convert all of your work in an invoice to a site, it would make things much smoother.
We have a formula for pricing that we use through excel. We charge based on: Screen cost (number of screens), time it take to print (number of colors and locations), then once you chose the item and quantity, it will spit out the number. We don't use a table because there are so many variables that go into everything.
Processes for internal purposes (Have option to show for customer as it may be a unqiue thing customers may enjoy seeing) such as -
Films Printed (Screenprinting)
Screens Made (Screenprinting)
Add the ability to share blank, as well as pre-decorated, products via the social sharing options.
We're not all T-Shirt printers & for B2B you still want to be able to put your product offering out there
Show each item's Product Code (SKU) on the web store.
It already shows up in Business Hub. If a customer has a question, or if we want to discuss an item in our own store, there's no SKU. You have to go search for it in Admin to see its SKU.
Request to freeze the column headers in business hub so they are visible when you scroll down the page with many orders.
regarding the customization section, since the "Edit team names" button is not highlighted enough and this can lead the customer to misunderstand it with the "Add team name" button, we suggest to create a new "Edit team name" button beside the pre-existent "Add team name" one.
If that's not possible due to space issue, the two functions could merge on a single "Add&Edit" button which leads to a choice between the two different paths.
since the customization of a product isn't a straightforward process, customers need to be able to see a visual representation of their ideas while going back & forth through them.
Therefore we suggest the implementation on the configurator of this two functionalities by the introduction of two new buttons: "Undo" and "Redo".
This could surely improve the editing customization process.
As a store owner and living in Canada I find it time consuming and fustrating that DecoNetwork hasn't set this up for Candian Stores, All the prices have to be changed and I can not make Canada Post a Live Shipper. Also the Product Catalogue's are not the same. I was really hoping to have the store set up and running without all of this imputting and fustration. Is this likey to happen in the near future? I hope so!
Please add an 'Order' button to the customer account saved layouts screen rather than just the edit button.
As there seems to be no near time future for "live" bundled products option how about a system where it is possible to disable pricing at listing / product level which would activate a "request quotation" button on the listing.
There'd be a prompt to add colours / sizes (and quantities if required) required for the quotation to be produced then you'd be able to send it all back via business hub as if it were a shop, email or telephone enquiry you were dealing with
if you upload customer graphic in BH & tick remove background that isn't carried over to 2nd item (and subsequent) that the same artwork is used for.
AND ........ When you use same artwork on line 2 the tick box for remove background doesn't work
So customer sees line 1 with no background, but subsequent lines with it........ 1/ it looks bad 2/ it's confusing for customer 3/ it's plain wrong!
Lets have it improved!
Include ability to duplicate all decoration from a product on to a new product line in business hub.
Just had a 10 item visualisation with 5 decoration areas to proof & quote......... took forever!!!!
At present can only see possibility of duplicating line THEN changing product. Problem is that if the decoration areas aren't in the same order on the 2 products then Deco places them in order, not in the correct box.
So either we need to re-order all decoration areas at product level so they are the same (long workaround & not ideal) or Deco need to have the decoration areas self recognising.
It would be great to have an option to have more than one quote template:
Ie to have an initial quote email template
Here is your quote .....
and then to have a quote amendment template?
Here is your amended quote.
It would be really handy if there was the option to input notes for each individual line item.
I know there is the generic notes box at the bottom, but this can get confusing if you are referring to only one or two items in the order.
Allow production complete (partially complete) to be split by decoration type where multiple processes are in play.
If we've embroidered the logo to the front of the garment but not yet done the print it would be nice to know where we are along the job completion process, therefore add facility in for each decoration type to be separate.
In order to avoid confusion for customer have it flagged internally & only notified to customer when all decoration is complete.
Add decoration areas to free form products lines.
Use existing named decoration areas utilising the same system as the current not visualised areas on certain products.
It would probably be useful to have an upload sales image option in there as well so customer (as well as in house production team) can see exactly what they're dealing with on those one-off or bespoke items.
I'm assuming having them show up in previously ordered items to retain the information isn't out of the question too?
Please add the delivery company bPost.
Add a production Calendar, So you have a daily task and jobs will not get skipped over. Right now I use Google Calendar and it would be great to have it all in Deco.
When looking at an item, you should be able to see all the decorated products you have of this item and what websites they belong to. That way when a product is discontinued I can know which websites need a similar product added and am able to decorate it.