Recent Ideas

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3
Vote

Stock Designs report

It would be great to have a stock designs report to see which designs from which library are being used, so that store owners can decide if the monthly payment is worth it.

By Niki Merrett on 07 November 2018General ideas Submitted
5
Vote

Product Template Search

Every time I have to look for a product template and I open up this feature I am presented with over 5000 pages to look through. It is interesting (see image) that when you first open the products template screen you will see at the bottom, pages you can select. Example 1, 2, 3, 4, 5, 6, 7, 8, 9.... 5838, 5839  - If you are looking for a particular product moving through all these pages will take quite some time. If you use the category selector box it only provides a small sampling of the items that seem to be available if you manually go through the pages. The selection boxes at the top are completely useless and I have no idea what their purpose is. I have shown an image below of the opening screen for the Product Template selections. I have also included a search box that should be added to allow you to search for a particular style or vendor. The page listings at the bottom should also be changed to allow you to get to a certain page more easily. Example:  try going to page 3300.... It will probably take 30 mins to get to that page, and as you go through you will find many products that don't show up in the category or other boxes. If you click on any of the top boxes you will find that most of the pages on the bottom that were there just disappear... leaving you with around 62 pages instead of the 5000+ showing at the begining. Maybe its just me but I feel changing this feature to be more user friendly would be a great idea. Let me know if I am missing something here as no one else has brought this up.

 

By James Taylor on 05 November 2018General ideas Submitted
9
Vote

Enquiry only products

Have the ability to display / list products within the decoration tool but without pricing..... a sort of "add to enquiry" rather than an "add to cart"  gives us the ability to review jobs that are beyond Deco pricing / fulfilment capabilities and price accordingly.

It'll work for bundled packages, Complex products / layouts, bulk enquiries with multiple decoration (say football strips) etc where Deco just isn't clever enough to put it together as a package

By Richard Mattinson on 26 October 2018Store front ideas Submitted
3
Vote

Alternatives

When a customer is in a product page a rolling carousel of "alternative" products could be visible at the bottom of the page. 

These products would be both active & from business hub & be drawn from the product category so they are relevent.

It could be a switch on / off as sure not everyone would want to use it

By Richard Mattinson on 26 October 2018Store front ideas Submitted
10
Vote

Add Stitch Count and Thread Colors/Names to Quote/Sales Order/Art Approval

Need a way to be able to add the stitch counts on a design in a location where the customer sees it right off not buried several pages into the quote, plus it doesn't show up at all on the art approval.  Also would be nice if the thread colors/numbers showed up there as well.

Brian

By Brian Schneider on 22 October 2018Business Hub ideas Submitted
3
Vote

Payment gateway

Hi. Is there going to be an opportunity to add Worldpay as a payment gateway as these are a big acquirer for credit cards in the UK?

 

 

By Paul Young on 19 October 2018Business Hub ideas Submitted
4
Vote

Designer Tool

Offer the option to purchsase the designer tool to Embed on your own website.

By Will Montague on 18 October 2018General ideas Submitted
3
Vote

Extra Charges - Rearrange using Up/Down Arrows

It would be nice to reorder Extra Charges as necessary by adding the up/down arrows. They could easily be rearranged without having to delete and add.

By Shelly Barton on 18 October 2018Business Hub ideas Submitted
4
Vote

Add Royal Mail to the courier section

Please oh please!!! Whilst I appreciate that many Deco users are in the US and Australia, here in little old England we need to be able to utlise the Royal mail for our courier service. This surely cant be difficult as APIs already exist for example with Ebay. This would be a massive time saving for our business. 

By Paul Cartwright on 17 October 2018Business Hub ideas Submitted
18
Vote

Invoice section in Business Hub

Our business has a number of account holders. Problem is that in the business hub, even once the order has been completed - it continues to stay in the order section of the Business Hub which then distorts the number of active orders. Once an order is completed and marked as Invoice - it should automatically move to a new Invoice section in the same way approved Quotes move into Orders. This would also easily allow us to see what is outstanding, "problem" customers plus present a more accurate picture of the orders. 

1
Vote

Check Number should be Visible on payment screen

I would like to see the check number on the payment screen. If I go to payments this would be very helpful and much faster to access to reference back to a customer of there payment or to answer any questions that may pertain to the actual check number.

By Simon Anaya on 09 October 2018Business Hub ideas Submitted
6
Vote

Correct Payment Date

I have noticed that when you add payment in business hub you are allowed to edit the date ther on the payment box but once you save it, on the actual payment information screen it dates the current day it was recorded. This also transfers over to quickbooks and now proper payment dates are incorrect. This is problematic if I want to go back and confirm payment date and match it up to like my merchant transactions. The date recorded should be shown as the correct day the payment was actually made not recorded because not everyone records on business hub the same day a payment or deposit was made. Also this affects quickbooks because it may show the numbers for the wrong quarter or time frame if it overlaps.

By Simon Anaya on 09 October 2018Business Hub ideas Implemented!
2
Vote

Importing customer custom fields in Quickbooks

Due the standard invoicing data that we need in Europe to post invoices we need to use customer custom fields to register VAT number fors our clients. It's now impossible to import those data in Quickbooks. This issues is crucial since it make pointless to register the VAT ID in Deconetwork if we can't use it for invoicing in Quickbooks, i think it's urgent to fix this.

By Paolo Nardi on 06 October 2018Business Hub ideas Submitted
9
Vote

Catalog on Facebook

Is there a way to create a Catalog on Facebook from DecoNetwork, using a data feed or something other than manually uploading products?

Eg:
www.facebook.com/business/help/127540064...?helpref=faq_content

By Niki Merrett on 04 October 2018Business Hub ideas Submitted
7
Vote

Minimum order size by Product Level

This is not as much an idea as a badly-needed fix. Customers should have the ability to order items with the minimum requirement met by PRODUCT, and not by product size or color. As it stands, if we set a 12-piece minimum, the customer must order 12 of one size of the product, which is rarely what the customer wants. Customers should be able to order 3 smalls, 3 mediums, 6 larges, etc. etc. to meet that minimum. If they try to enter any amount less than 12 in one size (or whatever the minimum is), the system automatically changes the number to 12, risking the chance that the customer will purchase more than needed. At the very least it is extremely confusing, and increases the odds that the customer will go elsewhere. If we remove the minimum order requirements and post the wording "12 piece minimum" with the decoration processes, as we have now, the customer often doesn't see this (or ignores it) and places a below-minimum order anyway, resulting in us having to refund their payment. Either way results in a VERY negative customer experience. This has needed to be fixed for a very long time. 

By LogoWear Pros on 24 September 2018Business Hub ideas Submitted
9
Vote

Duplicate Users

Be able to stop customers from registering over and over again with the same email address, I know there is a way to combine emails together manually but this is mad and a bad work around, most other sites will say this email is already registered please use forgot password .....

Please vote to get this changed

Daren

By Daren Wright on 24 September 2018Business Hub ideas Implemented!
30
Vote

-= Please vote=- Please add multiple contacts within one company

In today's businesses this should be standard. Within a company contact I should be able to add multiple contacts. We are primarily contract decorators and it is extremely common for us to do contract work for "Company XYZ". Under Company XYZ I have art designer, sales people, managers, accounting people, etc that I need to deal with. It needs to be where each one of XYZ's sales people or other employees can have there own login to track and work on their orders, but all of the billing is sent to their accounting department. The way it is right now is very cumbersome and gets my clients accounting department confused resulting in late or missed payments to me. I know I can create a separate contact for each sales person, but then I am having to run several monthly statements for company XYZ instead of just one. In result it makes my company look like it is not organized or professional. Sooner rather than later would be preferred. Just about every other job management solution can do this with ease.

By Travis Tollefsen on 15 September 2018Business Hub ideas Submitted
6
Vote

Create Box Labels

A function to automatically generate a box label from an order would be great.

By Jeremy Weber on 10 September 2018Business Hub ideas Submitted
13
Vote

We should be able to choose what items can be available for rush fee and others can not

We have items that are in stock that we can do 24 hour on most but we also sell stuff that we can get in our hand in 2 days to 5 days and we should be able to activate rush fees for the products we want and not on the item that we do not want to offer rush

By Eser T on 30 August 2018General ideas Submitted
4
Vote

Basic Embroidery Settings Density

There should be basic embroidery settings for garment types, the one we download from Deco has very low density for hats that we have to use our software to edit it , when it should be just download from deco and use it instead of spending more time and labor

By Eser T on 30 August 2018General ideas Submitted