Recent Ideas

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0
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Save Credit Card Numbers to allow automatic billing.

We have quite a few customers (mostly companies) who reguarly place orders and want automatic credit card billing.  We need two features for this to work correctly:

1. We need a form that we can send the customer for them to sign/approve recurring billing
We are currently having to use Adobe Sign to have them sign an  authorization form and then have to manualy look it up and enter it for every order. 

2. We need Deconetwork to have the ability to store the credit card numbers by customer on their account. Ideally the customers would have to enter it them self when they are sent the approval form.

We would get better transaction rates on processing if customers are entering the cards themselvs istead of staff members.

*This feature should be optional because it will require operators to annually certify for PCI compliance in the US.

By Martin Burkholder on 15 August 2019Business Hub ideas Submitted
1
Vote

Upload from .ESA (Wilcom Embroidery Fonts)

We have different reworked font for Embroidery.
The fonts are made with Wilcom Embroidery Studio and the file extension is ESA.

By Sabine Freiwang-Klug on 15 August 2019Business Hub ideas Submitted
5
Vote

Connecting with Marketplaces (Ebay, amazon, etc)

It would be great if it's possible to import sells from marketplaces (amz, ebay,...) best would be with API-Calls or XML.

 

By Sabine Freiwang-Klug on 15 August 2019General ideas Submitted
6
Vote

Templates

Please make more than 4 templates for the websites we can make.

By ERIC STECKS on 15 August 2019General ideas Submitted
4
Vote

Add the Order Description Field to the invoice/quote/P.O.s etc

In many cases, It is very hard for customers and sometimes production (if you are still using a paper trail) to distinguish which order is which without the "order description" field showing up on any of the printable paper trails.  So many times schools complain to me that there is no way to tell what each of their Invoices are for.  Is it for the track team or the wrestling team or the football team?  Because, currently, we cannot create account holders (schools) with subaccounts (individual coaches for each sport) I have to use a generic school account for every order.  They only way to distinguish them from one another is to label the order in the "Order description" field and it does not show up on any printable or downloaded documents that i can tell.  This seems like a very easy fix and it would do worlds of good.

Also, it would be great to add the salesman: field to all printable and downloadable invoices/quotes 

By Wes Barker on 14 August 2019Business Hub ideas Submitted
18
Vote

<<<< PLEASE VOTE >>>>> Adding more colors and styles for same design in the designer tool which will make customers buy a lot more items ( Combine products with same design to get a discount )


Adding this feature will get us a lot more sales, please read below :

We have been getting lots of complaints from customers about how to add different apparel colors and different style for the same design while they are in the designer tool, Combine products with the same design to get a quantity discounts , that will solve a huge problem and drive customers to buy a lot more items and colors .

So for example: if someone wants the same design but in different color T-shirts, they also want the same design in hoodies and different color hoodies... etc, in the current system it's super complicated to get it done.  we do need an easy way from the designer tool. attached an image from custom ink, you can also go to custom ink designer lab https://www.customink.com/ndx/#/   and click on product colors on the left and you will see how easy you can add more styles and colors.

NOTE: Adding this feature will make the customer buy a lot more as everyone needs the same design in multiple shirt color ad multiple styles.  

 

3
Vote

Registration

When someone registers on the site there should be a requirement to fill in all contact details before anything is allowed to be added to cart.

 

Sick of having people trying to make purchases but not being able to as they haven't entered contact details in advance & the site doesn't give them adequate instruction.

 

Lets make life easy on ourselves by making people register fully!

By Richard Mattinson on 06 August 2019Store front ideas Submitted
6
Vote

[screen print] Different Minimums According to Number of Colors

We should be able to scale our minimums according to how many colors are in the design. 

For example, I was 12 piece minimums, but for 1 color designs only. For any design 3+ colors maybe I want the minimum to be 36 pieces. 

By Justin Rodriguez on 05 August 2019Business Hub ideas Submitted
4
Vote

Apply Coupon in Business Hub

Coupon availability should be handled like other availabilities in Deco.

Business Hub Order Screen should include a row/drop down to select from available coupons to apply, in the Subtotal are below the shipping row.

By NICOLE DORR on 29 July 2019Business Hub ideas Submitted
2
Vote

Ability to change Business Hub column layout

It would be nice to be able to sort/adjust the order of the Columns or Fields in the different screens in the Business Hub.

As an example: Right now, the Order screen shows the Order # in the first column, but I would like to see the Order Date in the first column and Order # in the second.

By Justin Meriwether on 29 July 2019Business Hub ideas Submitted
4
Vote

Cosolidated Purchase Orders & Inventory Pull Information

Inventory is a great tool to automate the process of tracking items On Hand with Items Needed.  

Problems: No Consolidated View Available for Items to Be Ordered and Items Pulled From Inventory

If I am using the systme correctly, there is no consolidated view of how product procurement is being handled for individual or group orders.   The current process has limited visibility into by requiring 2 separate screens/documents to be viewed to get a complete picture of order procurement.  This makes veiwing/managing ordering product from suppliers versus pulling inventory on-hand challenging.  

  1. To Be Ordered: PO
  2. From Inventory: Inventory Pull Sheet

Recommendations:

1. Please revise the PO system to show the following in the PO:

  • Total Items Ordered by Customers
  • Total Items Pulled from Inventory
  • Total Items to Order
  • Total Items to Allocate to Stock

2. Add Order Procurment Button in the following areas

  • Order Production View
  • Overview
  • Production
  • Order Procurement Button will show a summary of how items are being sourced and included Items to Be Ordered and Items Pulled from Inventory

The Inventory Pull Sheet as a stand alone item is still important for the physical inventory pull.  

By NICOLE DORR on 26 July 2019Business Hub ideas Submitted
2
Vote

World Pay Gateway

DecoNetwork isn't compatable with WorldPay at the moment and this is what our store uses to take payment from customers in store. Would be great to have this as a payment gateway in DecoNetwork

By Mike May on 23 July 2019General ideas Submitted
9
Vote

Delayed production Warning

Orders in production that haven't been marked as done by the suggested production time should auto highlight (say in red) & the system should warn you that you're having a service level failure............ (yes I'm having a bad day with late orders) ginning w/ smiling eyes

By Richard Mattinson on 22 July 2019Business Hub ideas Submitted
2
Vote

A/B Testing

This is a platform for online business, and as such, the approach should be forever tweaked and refined. Feedback is essential in this case, and the ability to A/B test would prove invaluable in gauging the customer experience. 

By Jess Lenton on 17 July 2019General ideas Submitted
2
Vote

Facebook Pixel - please track ALL standard events

Can you please get the Facebook Pixel to track ALL standard events, not just PageView and Purchase?

 

By Niki Merrett on 17 July 2019Business Hub ideas Submitted
4
Vote

the ability to have custom fields restrict other custom field

so for example a customer can not fill in a text feild unless they have chosen an option that say hey want this and will pay the extra

1
Vote

Automated card reader

You need to have your shopping card linked to an external card reader so I can have it in a kiosk environment - otherwise you lose a massive area for potential

See here

https://squareup.com/gb/townsquare/how-to-connect-square-payments-to-your-online-store?country_redirection=true

 

This company ahs intergrations with loads of shopping carts - but not your system...

Lee

3
Vote

Purchase Order Back order Overview Tab

I would like to see a seperate tab in purchase orders that lists "all" of the items on back orders with suppliers, and be able to add expected delivery dates. Rather than opening each purchase order line. this should be available for sales to view, also a direct contact email about this item would be great.

Please Vote

By Daren Wright on 04 July 2019Business Hub ideas Submitted
6
Vote

File Upload

I would like to be able add a file upload option in the contact forms widget, so we can create our own quote forms.

 

 

By Daren Wright on 04 July 2019General ideas Submitted
6
Vote

Ability to Export ALL Customer Date - especially Total Order Value

Please add the ability to export all customer data, especially Total Order Value and Number of Orders.

At the moment all you get is the customer contact details.

By Niki Merrett on 03 July 2019Business Hub ideas Submitted