Recent Ideas

Post a new idea!
16
Vote

Confirmation Step for Refunds

There should be a second confirmation window that pops up when you are completing a refund, especially for credit refunds (beyond the window where you fill in the amounts you are refunding).

 

People sometimes are going too fast, or hit a wrong key, or refund the wrong type of payment and it creates a huge hassle for the credit payments if they are refunded, having to track down the customer and ask for the payment again!

By Rylan Grose on 20 August 2015Business Hub ideas Implemented!
15
Vote

Grouping Products for Package Sale

I would like to submit an idea for voting. It would be really nice if we, on the backend, could package items together into, essentially, "starter kits" or other themed packages so that customers who are wanting a little of a few different items can chose this option and be walked through the steps to add their art, choose their garments, colors, etc. For example, if we wanted to run a "Contractor Package" that targeted contractors, it might have some tees, some polos and some hats- all under one clickable thumbnail. Basically, we chose what they can chose, lump it together and they can chose the color and add in their art. This would involve a lot, I understand- screen printing minimums, embroidery minimums, etc..  However, if we could set the "rules" for each package then that would cause less issues when going to production. Not sure if I'm explaining this great but I hope I'm getting the point across. I'd be happy to clairify anything in question! Thank you for your consideration!

By David Groves on 19 August 2015Business Hub ideas Submitted
10
Vote

Store Level Choice of Displaying Prices with Taxes

We would like to offer some sites with Taxes included in listing prices and some without, I.e. some with Inc. VAT and some excl. VAT
Could the display of Taxes be decided at store level?

Alternatively or in addition, could a toggle setting be included on the site for a customer to switch between displaying inc. Tax prices and excl. Tax prices.

Thanks

Andrew

By Andrew Smith on 19 August 2015Store front ideas Submitted
15
Vote

Add predecorated products in business hub

We need the ability to add predecorated products to an order or a quote. Sorry if this is a repeatitive idea, I probably already posted it myself.

Vote here for "my ideas"

http://www.deconetwork.com/support/ideas/general/339-my-ideas

10
Vote

My Ideas

 It would be nice if I could see all my submitted ideas without searching through all of them, similair to "My Topics" in the forums but my ideas. I hate that I have to even submit and Idea for the Ideas.

8
Vote

volume pricing with a fixed price

the system rounds the percentage to 2 decimal places.

if we sell a 100 x $18 items total $1800.00 (but we need to sell them at $5.00each we the have to give the the customer a 72.22222222222221% discount the total should be $500.00

you system rounds it to 72.22% so the total is $500.04 

if we had an option for volume pricing with a fixed price we could opt not to use the percentage discount

8
Vote

Ability to Batch PO Garments per Webstore

We currently run many spiritwear stores for select periods of time and batch print at the end. 

We would like the ability to Raise PO's for everything relating to orders placed from that store when we turn it off at the end of the sale. 

This way we have an exact cost of garments for that store's sales and it will match the batch production. 

I believe this would be best implemented by adding a column option under Production Overview (called webstore) and allow you to seach/sort per store and raise the PO's for all those orders. 

Thank you

By Tyler McElhaney on 13 August 2015Business Hub ideas Implemented!
6
Vote

Improve scalability of custom domain configuration

This is a techy one, but you should get it sorted...

You currently instruct users to hard-code one IP address as an A record when adding a domain to deconet:

http://www.deconetwork.com/support/help-topics/view-article/180-adding-custom-domain

This:

. Will tie you forever to the 1 IP address 66.135.58.20 - if you want to use geo DNS you're stuffed, if your provider goes bust or otherwise wants to use that IP address for something else you're stuffed, if you want to move hosting providers you're stuffed.

. Won't work in the future with IPv6 (they'll need to add AAAA record too)

. Will give your all your stores permanently poor latency (particularly to European end-users) due to the round trip down-under - unless you want to try and get control of that whole IP block, and shift it overseas and introduce multiple routes to it with BGP (you probably don't want to go there).

In short it's a bad idea, and it won't scale...

What you should be telling people to do is point their domains at you using CNAMEs and or NS records - then YOU can change the IP address(es) of the web server yourself when you need to.

By Tim Small on 12 August 2015General ideas Implemented!
3
Vote

Live chat integration with OpenCart stores

Live chat software is the most advaced application for providing customer support service on website. It is an easy to access utility for both customer and users to communicate with each other. For OpenCart shopping store's I would like to refer eAssistance Pro live chat software. It is easily integrated with OpenCart shopping store and also easy to use.

eAssistance Pro live chat software is fully customizable, secure and reliable chat application. By the help of eAssistance pro user can also analyze their website traffic and monitor online customer activity in real time. To get eAssistance Pro live chat on shopping store follow the given steps at https://www.eassistancepro.com/addons/opencart.php

By Thomas Grey on 12 August 2015Business Hub ideas Submitted
10
Vote

User Limitations and Access

There needs to be a way to limit users from being able to see the Dashboard and sales data in any or all stores not matter what their level of access is.

By Jeff McClure on 05 August 2015General ideas Submitted
10
Vote

Database download

Will be great if you allow to download the database of my store, with all my created products and designs. This will be great to modify quicker the meta tags, and some information.

For example, i'm trying to improve my SEO and now i have to go clik by click on every design to change emtas. But if i have an XML fuile, i can update this very quick.

Regards

By Pedro Baschwitz on 04 August 2015Store front ideas Submitted
4
Vote

INDICATE PRICE WITH $ ICONS

Opt to not list of blank and decoaration at store fornt level but by dollar signs indicating the basic deluxe and premium price range

By Rob Lawlor on 03 August 2015Store front ideas Submitted
40
Vote

Barcode Scanner

My inquiry about barcode scanners was directed to this platform.  I've been long hoping to implement barcode scanners in the production/shipping/receiving workflow, especially when dealing with single custom orders.  Since it seemingly looks like the capability is there to use barcodes in Deco, I'm making it part of this wish list.

 

10
Vote

Allow Credit Memo Creation


Many printers have account on terms such as Net 15, Net 30. What the HUB has lacked since it's inception is the ability to create a true credit memo. Deco has responded to my requests with suggestions of using store coupons, etc. This will not work for most Business to Business transactions.

Why We Need Credit Memos
If an order is misprinted, particularly on customer supplied goods, the amount to credit a customer can be more than the amount billed.
Deco will show a negative amount, but it does not recognize the amount to refund in the statements or open invoices.
If adjust an invoice to require a refund for a NET 30 invoice, I want that Credit Amount to show up on statements and let it apply towards other invoices - like a standard accounting system.

 

16
Vote

Customer Follow Up Feature

Looking for something similar to how CRM or Salesforce works without having to purchase another app. For instance on the "shipping" screen when you have the check box to let the customer know. Why not have another box with a calendar feature and a note to follow up with that customer.

All too many times you have a customer who is a raw new customer and they order, you make and ship, but yet they are lost in translation. A simple follow up reminder could have gained extra revenue, or at least help foster a relationship.

This feature could also be coded in the customers file too somewhere, but with that added feature inside the shipping window.

By Joshua Frost on 31 July 2015Business Hub ideas Submitted
10
Vote

Price based on Cost +%

Have an OPTION to have your price set by your cost + markup

 

For instance if you use a standard mark-up of cost+50% on all your products, you just input your cost in the "cost" tab and then in the "price" tab there is a check-box where you can select to set your price based on cost. You could either have an are right there to input this percentage or when you select your product default that changes the percentage (i.e. hats are 50%, jackets are 25%, etc). Saves us having to do the math on every product we have and would eliminate the size surcharge having to be filled in as well.

By Rylan Grose on 31 July 2015General ideas Submitted
6
Vote

Cost by Size

Simple idea since it applies to about 75% of all the products out there. Have an option to create costing based on size!!!

 

9 times out of 10 a product will have a different price based on size, however the price across different colours will be the same. That being said, we currently still need to input a price for "white, light & dark" regardless of them all being the same. Most products this doesn't take too long to do as there are only 6 sizes x 3 = 18 boxes to fill in. However if you have pants or dress shirts with upwards of 30+ sizes, it takes an extremely long time to do.

By Rylan Grose on 31 July 2015General ideas Implemented!
0
Vote

Let Affiliates to ad themselves his comissions

I need to let affiliate-shop admins to change his comissions based on a minimum prices of the non decorated products. Now only the superadmin can do this.

By Pedro Baschwitz on 27 July 2015Business Hub ideas Submitted
8
Vote

DESIGNER COPY PASTE FUNCTION

Hi Deco, can we please get an INVERT ARTWORK COLOURS button and a COPY & PASTE function in the designer program? 

By Jared Fullinfaw on 26 July 2015Online designer ideas Implemented!
17
Vote

Price table for Area pricing

Well, i thought i better add a post here, since the other one seems to have died.. 

The area based pricing method seems be half way finished, its a shame since its a very good feature, but it cant be used yet. 

There is no way of making a discount on this method, which really is a shame,.

We need a pricetable just like in the printing section, with white/light/dark, AND a setup fee. 

We get a lot of customers on our site who order 100 pcs and up, and we would really love to start using the area price, but since there is no discount we cant use it. 

Thanks .. hope this is something that is already on the table for future versions..

John