Recent Ideas

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2
Vote

Live chat integration with eCommerce website

Integration of live chat software on website can improve customer satisfation level and trust towards your business. To create an eCommerce website there are numerious 3rd paty open source platform's are available. To make your online prenence more effective I would like to refer eAssistance Pro live chat software. It is easily integrated with multiple CMS and CRM.

eAssistance Pro live chat software enable you to handle multiple online customers and also allow you to track online customer. To know more about it's advantages visit https://www.eassistancepro.com/features.php

By Thomas Grey on 24 July 2015Business Hub ideas Submitted
4
Vote

Clone an order/Customer Options

CUSTOMERS/Customers/Orders/Closed/Customer Options/CLONE ORDER

Radio buttons down the left hand side to select the appropriate order. Job description column added between Order # and Purchase Order # for the convenience of finding the past order quickly. 

A function as such will expedite order entry, and as importantly, recall all order notes (not internal notes) to insure accuracy and consistency each and every time.  

10
Vote

bulk delete decorated items

Please, please please put a bulk delete on decorated products! Even a tick mark to select multiple items would be a godsend!

Look at this example. Not completely understanding the backend the store manager goes in and puts designs up and thinks I will just put them on every decorated product then the customer can choose. So the store manager does just that only to be dismayed when looking at the store front and the first 632 items in the store are all of the same design just on different products! No worries.....the store manager will just go in and delete all of the items and  undo the mistake. WRONG! There is no bulk delete, so the store manager must spent the next few weeks opening up the item, editing, and then deleting each item, all 600 plus of them. Each item takes 5-10 minutes depending on the speed of the internet that day. The store manager thinks to himself...maybe DecoNetwork was a mistake, this is waaaayyyyyyy to much work, I don't have time for this. I will just delete the site and move on. But then....the orders start to trickle in with the design your own feature they advertised....Damn....the store manager realizes that his going to have to go about deleting those 600 plus decorated products.........one........at........a.........time.......for.........days........on.........end. 

So please, please put a bulk decorated items delete feature on! Please vote for this feature....

Signed........The Store Manager

(True story, name withheld to protect the identity of the store manager)     smiling w/ sunglasses

By Lisa Schwaberow on 21 July 2015Store front ideas Submitted
4
Vote

Cart Customer Confirmation Issue

The shipping page calculates an estimated shipping time correctly by adding together the maximum shipping time for a shipping method and any production time allocated, including reducing the production time by any rush option selected. This is way cool :-)

However the order confirmation step in the cart does not show this total time, but only the shipping time which of course is incorrect. The customer is being asked to confirm an order based on incorrect displayed information.

Maybe this is a bug fix not an idea suggestion.

By Website Admin on 19 July 2015Store front ideas Submitted
6
Vote

order Export

Some fields are not offered in export in order line item exports and some are not offered in order summary export, Why not allow all fields to be exported in either type of export. 

Besides, it will be useful to make order, invoice and shipped option working. Currently inrespective of selected option all orders are exported in the date range shipped or invoice filter does not work. 

By Wasif Siddique on 18 July 2015Business Hub ideas Implemented!
4
Vote

JUST DO IT!

How about trashing this repetitve voting system, just get the necessities implemented and have better communication and support system! this is for the birds! tongue wink

12
Vote

Default Qty

Please Please Please can we remove the default qty of 1 in the default size box in business hub, this is annoying and we have had mistakes made where our staff have forgoten to remove this qty. Does it really need to be there?!!!

By Daren Wright on 16 July 2015Business Hub ideas Submitted
7
Vote

Designs

Allow us to move designs to a different subcategory.  Also I would be nice if we could chose to arrage the designs alphabetically.

By Rachel Dahlgren on 14 July 2015Business Hub ideas Implemented!
7
Vote

Ability to Select All Orders

To have the ability to select all the orders at once. Right now it only show 20 per page.

By Brad Dassow on 14 July 2015Business Hub ideas Submitted
8
Vote

Hold production

I'm not sure if this idea has already been listed, if so, maybe it can be merged.

I'd need to be able to put an order on hold in the business hub in a way that's very visible on the order and production windows/forms (like a big red HOLD across the page) to avoid accidentally producing it until the issue is cleared with the customer. 

14
Vote

Smarter free form product

I would like to see size/qty field little more advanced so that if we are entering mulyiple sizes and qty it automatically updates the qty field. The way i suggest is that you can give us an optional popup table with 2 colums for size and qty. Your program then automatically updates the qty field by adding all the numbers from the qty column and ofcourse it also deactivates the qty field beacuse its now dynamic. follow the link to view the mockup I have created as a suggestion

The reason I find this feature beneficial is that we are dealing with hundreds of products not setup in our deco system. especially bottoms. Bottoms sizes range from 28-48 then tall/slim styles are seperate. So to create a product with that many size option for 1 customer is too much work. Also they keep changing the style every now and then. so it may not even be woth it. A popup table feature would be a perfect solution for this task. This way we wont have to add sizes manually and therefore no chance of making mistakes with numbers.

Thanks

5
Vote

Rush rates by product

At the moment if a product is not a stock item and we have a 24hour rush rate  setup, there is no way to prevent a customer from ordering the product and specifiying a 24hour rush rate, which we then would have to refund. The only workaround is a message in the rush rate name that appears in the cart at the shipping and option selection stage, but this relys on the customer reading it and not making a mistake (bad idea!!).

 

It would be useful to be able to specify what rush rates are available on each product. It would need to be more than one.

For example

Rush rates setup: 5 days - 20%, 1 day - 50%

Product 1 is a stock item therefore both rates would be available

Product 2 is a non stock item and threfore only 5 days rush would be availalbe

By Website Admin on 13 July 2015Store front ideas Submitted
4
Vote

Add to Cart Button

The add to cart button is a bit pointless when you have garments with sizing as you then have to go and edit the size etc anyway, would be so much better if it had a pop up with the available sizes colours, so you can then comfirm it to cart when you have chosen the required size colour etc but skipping the designer.

By Daren Wright on 09 July 2015Store front ideas Submitted
7
Vote

Account Number

Just something simple but most of our suppliers give you a unique account number. Perhaps is already there and i havent seen it but this would be a good addition!

By Daren Wright on 08 July 2015Business Hub ideas Submitted
11
Vote

Allow Free Form Products in 'Previously Ordered'

End the descrimination against Free Form Products! Set them 'FREE'! Vote YES to allow Free Form Products to be an option when adding previously ordered products in order builder. 

Together we can do so much. Thank you.

 

By Patrick Bardsley on 07 July 2015Business Hub ideas Implemented!
6
Vote

Embroidery Stitch Out

I think it would be a good idea to be able to upload the scan of the actual embroidery Stich out and also if there more than one colour top being used add the other emb file and also be able to ammend the thread colours used within the digitizing tab.

By Daren Wright on 04 July 2015Business Hub ideas Submitted
8
Vote

Speed up payment system

When a customer is in store most of the time they pay there and then, I would like it to pop up an option when order is created in store to say give payment option and print order without downloading a pdf, at the moment  it is to time consuming. also alot of our items are taken of the shelf so the ability to skip the whole purchase order production and shipping would be awsome where applicable.

By Daren Wright on 04 July 2015Business Hub ideas Submitted
1
Vote

News Feeds

I would like to be able to filter the newsfeeds to show what we need to see to make it more visual for our staff to see, or have them seperated  by quote questions orders etc and remove things we dont need to see.

and even something that pops up to say someone has requested a new quotation etc

By Daren Wright on 04 July 2015Business Hub ideas Submitted
23
Vote

Larger design area

I'd love to see a larger area to be able to design, even when zoomed in on the design area, you end up using a very, very small portion of the screen.

 

3
Vote

Supplier PO# Sort/Search

From the Production view, Supplier P.O. # column.

Fix this function so that when the PO is placed in the cell and the search button is depressed it actually populates all orders with said PO.