After desiging a product, why do the product details disappear from the main product area and get buried in a small link that sits next to the product name? This is not intuative. It should be easily visible next to the other tabs shown on the right hand side of a product image.
The Business Hub internal email notifications need to be managed. Our administrative users email inboxs are cluttered with dozens of Deco notifications. Sifting through emails to determine what is pertinent information is time consuming and counter productive.
The ability to turn off specific notifications for users would be a smart addition so as not to bombard users with information overload. From the User/Login console add radio buttons for each type of notification update. Turn on what you want the user to receive, turn off what they don't need to know.
Simple, but productive idea,
My new DecoNetwork website is great but is missing a major component. End users want to seach by brand and to filter by price range (low $ to high $).
With the current backend system, the only way to allow end users to search by brand (i.e. Anvil, Next Level, etc) is if I manually go into my backend system and individually categorize each sku one-by-one. I have over 4,000 skus on my site and absolutely do not have the time to set that up, nor to manage it if new products are added.
Also, there is currently no ability to let end users sort results by price range.
Most of us printers have a vinyl plotter/cutter and/or have a full blown printer cutter. I would like to see support for just adding that process. It seems very difficult to manually add a product, upload different options such as size and options. It seems the color pallette was already in place and works well.
-I want to be able to give the customer a "stock" picture of their logo for their affilliate store or have a set of designs that I stock
-sizes with price alterations
-color pallete with printed option
-Options for quality of vinyl ie thickness or other properties.
This idea is simple to integrate and takes no coding at all...
The most frustrating thing thing being a client is just not being heard. I think that goes for any businesses, espcially one with some sort of monthly subsription.
I, and hopefully other users, would like to have a dedicated person that will go on the message boards and update us with all the many questions we have. ie... when we can expect certain features?.. we dont even need exact dates but we just want to know that these things are being worked on. Are some of our ideas being implemented? Are they being heard, much less considered?
When users say things like "is anyone listening?" or "this forum is dead is Deco even around" this person can step in and give users a little bit of comfort instead of feeling so abandoned.
Yes, we are well aware of the dangers of saying something will be ready on a future date. We know Deco wants to put out 100% working code and not be held to a due date. However, saying "something is in the works" then waiting OVER A YEAR for this something is also not acceptable. I rather now it has been in the works, that it is a year away, or a deadline needs to be pushed back because of X Y Z reasons.
I have no idea why Deco thinks this kind of sub par customer service doesn't severely hurt there business. I think many people would leave to inksoft if it weren't for their initiation fees. But I think it is just a matter of time before the frustration sits in as I have already come close to my own threshold. If there is a much better option I would have left already... maybe Deco just banks on that very fact - ignore the customers because they know they are one of the better products out there. It's just a matter of time..
MY TWO CENTS.
I would like the ability to turn off the screen set up fee for my affiliate stores. Or at least be able to turn it off when creating a decorated product.
If it is a decorated product, it would make sense to create and burn the screen ahead of time and only do it once. However the designer will charge the set up fee for a decorated product everytime it is purchased. What I've been doing is using a dye sub price chart to bypass the set up fee but then that overcomplicates things in my business hub and product catalogues. This solution was suggested by a deconetwork support staff.
It would be awesome if Affiliate stores can manually enter in prices for the products they want to sell, as long as they are higher than the wholesale price that we set.
it would be great to assign a sales team member to a order / quote and then once closed the sales team member makes a commission (editable) on that sale. Maybe integrate PayPal or use zero / intuit payroll to pay out employee.??
If the above is not possible then a way to generate a report based on sales member would be great..
I would like to have the ability to assign payment gateways at the store level. This would greatly enhance the fulfillment center owner's niche marketing capabilities by allowing us to launch branded stores to highly targeted niche markets while maintaining the niche store's branding throughout the purchase and billing process.
For instance, if I were selling shirts to summer camps, I would probably attract more customers if I marketed the line with a relevant name (i.e. CamperShirts.com) than I would with a more generic parent company name (i.e. AcmeAdvertising.com). At present, we can launch these niche stores but are forced to bill the niche store's customer under the generic parent company name's payment gateway.
We have a lot of cutsomer who are local to us and also ones who are far. We love giving the option to our local customers to be able to save on shipping and pick up in store, but we seem to have customers from all over our state who choose to pick up in store. We end up losing money on shipping for the customers who aren't local and are choosing "Pick up in store." There should be an option for us to be able to put zip codes, cities or something so the customers who aren't local won't be abe to choose that option.
I think it would be useful to offer a FREE digitising incentive when the customer spends a certain amount e.g being allowed to confirgure DN that digitising is FREE when a customer spend £100 or more etc.
A simple blog feature that allows us to create content on site and our readers to comment and share.
"How did you hear about us" short questionnaire at end of purchase - bar graph outcome would be great
We would like to have a couple options, rather than just having 'awaiting processing' & 'awaiting shipping' options. And being able to go back and forth between the options would be great.
For us it would be ideal if orders come in and go into;
step 1 - 'awaiting processing',
step 2 - processed - so now it's 'awaiting order sourcing'
step 3 - sourced - 'awaiting production'
step 4 - produced - 'awaiting QC'
step 5 - QC passed - awaiting shipping
step 6 - shipped
This would suit us perfectly, but I guess businesses are different so being able to customise these for Deconetwork users to suit their need would be ideal.
I subscribed to Deco in late July this year as I see there is potential in the system and I was told that some missing features will be in future release. But I was disappointed that the latest release did not solve the most crucial issues for many printers, there isn't complete pricing structure for all the printing methods in this industry.
With the Area pricing added in V7, it is possible to have a temporary work-around solution for Vinyls but I did have enough process to replace for that many other Heat transfer material I use and the current solution cannot apply for special effect/colour type of Vinyls which cost more.
This is a big problem, pricing is the core of our business, if we can't work the math right....we can't sell. Deco should take "PRINT METHOD & PRICE STRUCTURE" as the No. 1 priority for updates next to security and bugs issues.
Instead of working on a Vinyl module and then a Laser Transfer module and then a Printable Vinyl module one by one. Deconetwork should work on an ALL-FOR-ONE SOLUTION - which is the flexibility to let us add any number of Printing Process on our own and let us choose which pricing structure to go with the print method we added. There are already, single print, area print, colour print etc pricing structure in the current solutions, thou still not perfect at the moment ( still missing of specific print size price calculation method and additional cost option for Vinyls colours that cost more ) but implementing a flexible "ADD NEW PRINT PROCESS" and "CHOOSE PRICE STRUCTURE TYPE" should not be that difficult? It will seriously resolve a lot of limitations now.
I have been wondering how many developers/programmers does the company have too.... a Vinyl feature took so long to be added??????
I hope someone can let us know how long we have to wait for the price structure to be complete!
shirts look to short and black looks grey heres an better example of a black tshirt http://teespring.com/KarmaAssist or look a zazzles black t shirts
We have some stores where we know we sell the same things every year so we print a few dozen before the season starts. It would be much easier if we could keep track of inventory of those printed products in DecoNetwork instead keeping up another system.
I think it would be great if we could add inventory levels to pre-decorated products. Make it a setting that only the fulfillment center can access - like the Permissions section. I could do it in the FC's Products section since I've had to make each store their own blank products for the pricing to be correct, but in some stores I use the same blank product for multiple decorated products.
This would help us keep track of our inventory using the system that sells it for us. Give us the same options as with the blank products - Out of Stock Behavior and Low Inventory Alerts. I'm sure at least SOME other members sell pre-printed goods, and not just us!
Sometimes I send samples out for items that have a minimum order quantity if decorated. I'd like to be able to override the MOQ for orders created in the Business HUB.
Workaround: Create a copy of the item just for samples and make it viewable in the HUB only.
Deco store API has all the functionality to show its products on a 3rd party and non-deco website but the submitting order is a little incomplete for that kind of application. There should be a way to get the deco line item id without going to the deco store; just by making an API call. If this is implemented, any application can be created either desktop or online which can sell deco products without ever going to the deco store website.
Currently, Non-decoratable Products go into the "create" category on a website, eventhough there isn't a way to bring them into the designer.
I'm creating quite a few products that will have personalization options using "custom fields" and not use the designer (i.e. laser engraved ornaments and Christmas themed items). I don't want to create a decoration area on these items because they won't use decorations from the designer. It's not really a blank product either so neither place makes sense.