Help Chronicles #10: Email Templates Functionality

DecoNetwork Email Templates offer you vast functionality to interact with your clients and processes in the most streamlined and effective way in the following areas:

User Account Emails: These emails are generated when users sign up on your store or forget and change their store account password.

Web Store Order Emails: Web Store Order Emails are confirmation emails sent immediately to the customer when they have successfully placed an order in your store.

Business Hub Quote and Order Emails: These templates are used when Business Hub orders and quotes are created, produced, shipped, and canceled in DecoNetwork.

Payment Emails: Payment emails are generated when a payment is received, confirmed, rejected, or requested and when account statements or payment instructions are sent.

Customer Contact Emails: These emails are used in general correspondence with customers and when contacting them regarding an abandoned shopping cart.

Store Owner Emails: These emails are sent to the store owner when sitewide interactions occur, including when a store is created, when a store makes a sale, and when a customer requests account verification to be sent.

Staff Account Emails: These emails are sent to your staff when assigned an order, a production item, or an artwork job.

Supplier Emails: The purchase order template emails the supplier when a purchase order is issued.

Campaign Owner Emails: Emails are sent to the owner of a campaign store when you send a note to the campaign owner or when a campaign is created, finished, canceled, or in production.

Artwork Emails: These emails are sent to customers during the artwork approval process.