You are currently viewing Help Chronicles #16: Workflow by Shopify Operator

Help Chronicles #16: Workflow by Shopify Operator

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  • Post published:Sep 3, 2024
  • Reading time:3 mins read
As a Shopify store operator integrated with DecoNetwork (DN), mastering the daily workflow is crucial for maintaining smooth operations. One of the guides our awesome documentation team is now working on will cover critical aspects of day-to-day management, including submitting orders for fulfillment, handling order statuses, and processing rejections.

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Order Management Workflow

Once your Shopify store is integrated with DecoNetwork, the order fulfillment process follows a structured workflow to ensure each order is processed, fulfilled, and delivered accurately and efficiently. Shopify provides flexibility in managing order fulfillment, allowing you to choose between automatic and manual submission methods. By default, Shopify is configured for automatic order fulfillment.

Order Status Changes

As orders move through the fulfillment process, their status in your Shopify store will update to reflect each stage. Keeping track of these status changes allows you to manage orders and communicate with customers more effectively.

Handling Order Rejections

Occasionally, an order may be rejected during fulfillment due to reasons such as design file errors, product availability issues, or customer cancellation requests.

Can I choose between automatic and manual order integration with Shopify and DecoNetwork?

Yes! If your Shopify store is set for automatic fulfillment, order details are seamlessly transmitted to DecoNetwork without any further action required, ensuring prompt processing. For manual fulfillment, you need to manually submit a request within Shopify, allowing you to review and adjust the order before it’s sent to DecoNetwork for processing.
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