The Ricoma office in Miami is more than just a workplace—it’s the heart of a global leader in embroidery and printing technology. With its open floor plan, collaborative environment, and cutting-edge equipment, the Ricoma office showcases how innovation and teamwork drive success in the garment decoration industry. Whether you’re a startup or an established business, touring the Ricoma office reveals a company fully dedicated to helping decorators thrive with top-tier machinery and unrivaled customer support.
The Ricoma Office HQ In Miami
Ricoma’s office isn’t your average workspace. Step inside, and you’re greeted by an open floor plan, buzzing with energy. There are no cubicles here. The team works together in an open space, fostering collaboration and teamwork. The sales staff, account executives, and account coordinators all work in harmony, ensuring that customers not only get the best equipment but also the support needed to thrive.
The open concept speaks volumes about Ricoma’s culture. They didn’t just want a functional office—they wanted a space where ideas flow freely, and their staff feels like part of a family. It’s clear from the layout that teamwork is at the core of their success.
Embroidery, Printing, And Beyond
As you tour the showroom, you quickly realize Ricoma is more than just embroidery. Their machines span across multiple disciplines, from DTG (Direct-to-Garment) printing to DTF (Direct-to-Film) printing, heat presses, vinyl cutters, and more. Whether you’re a startup with a single head embroidery machine or an established business looking to upgrade to a multi-head powerhouse, Ricoma has something for everyone.
What makes Ricoma stand out in the industry is their dedication to not just one craft but several. As they say, they don’t want their customers to be a “one-trick pony.” And they practice what they preach by offering a wide range of equipment so decorators can diversify their businesses.
Leading With Innovation
Ricoma isn’t just focused on today—they’re building the future of garment decoration. From sleek touchscreen panels to Wi-Fi-enabled machines that allow for remote artwork uploads, their equipment is designed with user-friendly features to make your life easier. These innovations aren’t just technical—they’re practical, eliminating the intimidation factor for decorators entering new areas of the business.
Their dedication to innovation extends beyond the equipment. Ricoma’s YouTube channels, such as Ricoma TV and Ricoma Crafts, offer a wealth of knowledge and tutorials, helping decorators get the most out of their machines. The team behind the scenes is constantly creating content, showcasing not just the products but also the potential these machines unlock for decorators.
Customer Support That Goes The Extra Mile
At Ricoma, the relationship doesn’t end after you buy a machine. Their commitment to customer success is evident throughout their headquarters. From the sales floor to the service department, Ricoma’s team works to ensure that their customers have all the support they need. Their 7-day-a-week support is designed to answer any questions, troubleshoot issues, and keep businesses running smoothly.
For those just starting out, Ricoma even provides guidance on setting up your business, including EIN and LLC creation, marketing strategies, and even advanced techniques like Photoshop. And with lifetime training and support, you’re never left to figure things out alone—whether it’s three days after your purchase or three years.
Heart Of The Ricoma Office: The Warehouse
Ricoma’s operation is as efficient as their machines. Their Miami warehouse is packed with machines ready to ship—whether it’s a single-head machine or a multi-head embroidery beast. Each machine undergoes thorough quality control testing before heading out the door, ensuring it arrives at your doorstep in perfect working order. This level of care speaks to Ricoma’s dedication to excellence at every step of the process.
Their commitment to quality doesn’t stop at the initial purchase. Ricoma offers trade-in programs for decorators looking to upgrade their equipment as their business grows. Need a bigger machine? No problem. But Ricoma also encourages customers to keep their smaller machines to handle one-off jobs, ensuring they’re equipped for all production needs.

What’s Next For Ricoma?
Growth is the name of the game at Ricoma. As they continue to expand, they’re already planning for the future. Their third building, currently under construction, is a testament to their rapid growth and success. Soon, the new facility will boast amenities like gyms, spacious kitchens, and more, all designed to keep their team motivated and working at the top of their game.
At Ricoma, it’s clear that they’re not just about selling machines. They’re about building a community of successful decorators. Whether you’re just starting out or expanding your operation, Ricoma’s office, equipment, and team are there to help you succeed.
How DecoNetwork Complements Ricoma’s Innovation
For decorators using Ricoma’s cutting-edge equipment, DecoNetwork is the perfect platform to streamline your entire business operation. Whether you’re working with embroidery, DTF, or DTG machines from Ricoma, DecoNetwork’s all-in-one solution helps manage orders, automate quotes, organize production workflows, and even launch online stores. Just like Ricoma’s commitment to innovation and versatility, DecoNetwork empowers decorators to expand their offerings without the hassle of juggling multiple tools.
With features like integrated supplier catalogs, customizable online stores, and artwork approvals, DecoNetwork ensures that your Ricoma machines aren’t just running efficiently—they’re part of a smooth, fully automated business workflow. DecoNetwork and Ricoma together are the dream team for decorators looking to take their business to the next level.
Why The Ricoma Office Is Your Gateway To Success
Ricoma’s Miami headquarters is more than just a corporate office. It’s a symbol of their commitment to innovation, quality, and customer success in the garment decoration industry. From their cutting-edge equipment to their unmatched support, Ricoma is paving the way for decorators to think beyond traditional limits and build successful, versatile businesses.
Whether you’re looking for top-tier machinery, expert guidance, or a partner in your business growth, the Ricoma is where it all begins.
Visit ricoma.com for more information or call (888) 292-6282 to speak with their team.