Golden Custom started as a small clothing brand in 2012, born from a few friends’ passion for apparel during their college years. But when requests for custom orders skyrocketed, founder Coltin Handrahan saw an opportunity to turn a side hustle into a full-scale business. Fast forward to today, and Golden Custom is a leading print and merchandising company in Canada, helping brands, sports teams, and businesses bring their ideas to life with high-quality custom gear. But scaling up wasn’t easy—until DecoNetwork stepped in.
Juggling Orders With Whiteboards And Google Docs
Like many growing print shops, Golden Custom faced workflow bottlenecks. Managing orders meant juggling Google Docs, Dropbox, and even an old-fashioned whiteboard—a chaotic system that made scaling nearly impossible. As more orders flooded in, the process of quoting, approvals, and job tracking became overwhelming. They knew something had to change.
How DecoNetwork Transformed Golden Custom
After six to eight months of researching solutions, Golden Custom found DecoNetwork—and the switch was a game changer. By consolidating quoting, sales, production, and invoicing into one cloud-based system, DecoNetwork streamlined its entire workflow. Now, from the founder to the sales and production teams, everyone operates efficiently—no more spreadsheet nightmares.
Another major win? Golden Custom’s website got a complete overhaul. Before DecoNetwork, customers had limited interaction beyond a contact form. Now, with an interactive online store, customers can design, customize, and place orders seamlessly, making it easier than ever to do business.
Competing With The Big Players: The Power Of Online Stores
Golden Custom isn’t just keeping up—they’re staying ahead. With DecoNetwork’s campaign and online store features, they can offer custom merchandise solutions for bands, CrossFit gyms, schools, and fundraising campaigns. These online stores provide a frictionless buying experience, leveling the playing field against larger competitors.
And the best part? They’re just getting started. With plans to build a brand-new print facility, they’re poised for even bigger success—all while using DecoNetwork to scale smarter, not harder.
Golden Custom: From Startup Struggles To Success
Golden Custom’s journey is a testament to the power of the right tools and a growth mindset. What started as a small college clothing line is now a booming print business, proving that with the right technology—like DecoNetwork—scaling up doesn’t have to be a headache. For any print shop looking to streamline operations and compete with the big players, Golden Custom’s success story is proof that DecoNetwork is the ultimate growth hack.
